Hi,

I have been using VoIP for some time. My last Router/ATA was giving 
troubles so I have changed to a Thomson Speedtouch 716W.

It is working perfectly except for one little anomaly. Instead of a 
dialling tone I am getting NU (a high pitched continuous tone). Both the 
phones running off the router are the same and both gave a normal 
dialling tone before. Using a softphone, I can hear a perfect dialling 
tone so it is not the signal from my ISP.

I tried ringing Thomson but they wanted to insist that both my phones 
have gone defective at the same time and that I cannot change the tone 
through the router. I certainly cannot find how to do it in the user 
guide, though.

Does anyone know of a way to correct this situation or do I just have to 
learn to live with this tone, please?

-- 
Howard Neil

> Hi,
>
> I have been using VoIP for some time. My last Router/ATA was giving 
> troubles so I have changed to a Thomson Speedtouch 716W.
>
> It is working perfectly except for one little anomaly. Instead of a 
> dialling tone I am getting NU (a high pitched continuous tone). Both the 
> phones running off the router are the same and both gave a normal dialling 
> tone before. Using a softphone, I can hear a perfect dialling tone so it 
> is not the signal from my ISP.
>
> I tried ringing Thomson but they wanted to insist that both my phones have 
> gone defective at the same time and that I cannot change the tone through 
> the router. I certainly cannot find how to do it in the user guide, 
> though.
>
> Does anyone know of a way to correct this situation or do I just have to 
> learn to live with this tone, please?
>
> -- 
> Howard Neil
That is the dial tone.

The dial-tone is generated by the ATA, and the ATA is made
for international markets. The dial tone which we Brits are accustomed
to is different to most of Europe, and not quite the same as used in the 
USA.

I don't know your device unfortunately. Does it have a Web interface?
If so look for a page called something like regional settings where you
may find parameters to set the various tones

-- 
Graham.

%Profound_observation%

Graham. wrote:
>> Hi,
>>
>> I have been using VoIP for some time. My last Router/ATA was giving 
>> troubles so I have changed to a Thomson Speedtouch 716W.
>>
>> It is working perfectly except for one little anomaly. Instead of a 
>> dialling tone I am getting NU (a high pitched continuous tone). Both the 
>> phones running off the router are the same and both gave a normal dialling 
>> tone before. Using a softphone, I can hear a perfect dialling tone so it 
>> is not the signal from my ISP.
>>
>> I tried ringing Thomson but they wanted to insist that both my phones have 
>> gone defective at the same time and that I cannot change the tone through 
>> the router. I certainly cannot find how to do it in the user guide, 
>> though.
>>
>> Does anyone know of a way to correct this situation or do I just have to 
>> learn to live with this tone, please?
>>
>> -- 
>> Howard Neil
> That is the dial tone.
> 
> The dial-tone is generated by the ATA, and the ATA is made
> for international markets. The dial tone which we Brits are accustomed
> to is different to most of Europe, and not quite the same as used in the 
> USA.
> 
> I don't know your device unfortunately. Does it have a Web interface?
> If so look for a page called something like regional settings where you
> may find parameters to set the various tones
> 

Thanks for the idea, Graham. I know that the ATA it replaced had 
settings to change the tone but had not connected this with national 
standards. Yes, it does have a web interface. I will try looking for 
regional settings and report back.

-- 
Howard Neil

Howard Neil wrote:
> 
> Graham. wrote:
>>> Hi,
>>>
>>> I have been using VoIP for some time. My last Router/ATA was giving 
>>> troubles so I have changed to a Thomson Speedtouch 716W.
>>>
>>> It is working perfectly except for one little anomaly. Instead of a 
>>> dialling tone I am getting NU (a high pitched continuous tone). Both 
>>> the phones running off the router are the same and both gave a normal 
>>> dialling tone before. Using a softphone, I can hear a perfect 
>>> dialling tone so it is not the signal from my ISP.
>>>
>>> I tried ringing Thomson but they wanted to insist that both my phones 
>>> have gone defective at the same time and that I cannot change the 
>>> tone through the router. I certainly cannot find how to do it in the 
>>> user guide, though.
>>>
>>> Does anyone know of a way to correct this situation or do I just have 
>>> to learn to live with this tone, please?
>>>
>>> -- 
>>> Howard Neil
>> That is the dial tone.
>>
>> The dial-tone is generated by the ATA, and the ATA is made
>> for international markets. The dial tone which we Brits are accustomed
>> to is different to most of Europe, and not quite the same as used in 
>> the USA.
>>
>> I don't know your device unfortunately. Does it have a Web interface?
>> If so look for a page called something like regional settings where you
>> may find parameters to set the various tones
>>
> 
> Thanks for the idea, Graham. I know that the ATA it replaced had 
> settings to change the tone but had not connected this with national 
> standards. Yes, it does have a web interface. I will try looking for 
> regional settings and report back.
> 

No success, I'm afraid. I cannot find any setting for region. In fact, 
when starting the set up (I tried running through it in case there was 
something there that I had missed) I noticed the words "World Region". 
This may mean that I am stuck with this dial tone unless someone knows 
different.

-- 
Howard Neil

"Howard Neil"  wrote in message 
news:GvGdnRR_ddIoDD7XnZ2dnUVZ8kSdnZ2d@brightview.co.uk...
>
> Howard Neil wrote:
>>
>> Graham. wrote:
>>>> Hi,
>>>>
>>>> I have been using VoIP for some time. My last Router/ATA was giving 
>>>> troubles so I have changed to a Thomson Speedtouch 716W.
>>>>
>>>> It is working perfectly except for one little anomaly. Instead of a 
>>>> dialling tone I am getting NU (a high pitched continuous tone). Both 
>>>> the phones running off the router are the same and both gave a normal 
>>>> dialling tone before. Using a softphone, I can hear a perfect dialling 
>>>> tone so it is not the signal from my ISP.
>>>>
>>>> I tried ringing Thomson but they wanted to insist that both my phones 
>>>> have gone defective at the same time and that I cannot change the tone 
>>>> through the router. I certainly cannot find how to do it in the user 
>>>> guide, though.
>>>>
>>>> Does anyone know of a way to correct this situation or do I just have 
>>>> to learn to live with this tone, please?
>>>>
>>>> -- 
>>>> Howard Neil
>>> That is the dial tone.
>>>
>>> The dial-tone is generated by the ATA, and the ATA is made
>>> for international markets. The dial tone which we Brits are accustomed
>>> to is different to most of Europe, and not quite the same as used in the 
>>> USA.
>>>
>>> I don't know your device unfortunately. Does it have a Web interface?
>>> If so look for a page called something like regional settings where you
>>> may find parameters to set the various tones
>>>
>>
>> Thanks for the idea, Graham. I know that the ATA it replaced had settings 
>> to change the tone but had not connected this with national standards. 
>> Yes, it does have a web interface. I will try looking for regional 
>> settings and report back.
>>
>
> No success, I'm afraid. I cannot find any setting for region. In fact, 
> when starting the set up (I tried running through it in case there was 
> something there that I had missed) I noticed the words "World Region". 
> This may mean that I am stuck with this dial tone unless someone knows 
> different.
>
There is  reply to you post in uk.telecom.broadband

"Telnet to the router and use the CLI to change it. I think the commands
are

:voice country config country=uk
:voice config countrycode=44
saveall

Regards
-- 
Invalid"

R. Giskard Reventlov wrote:
> "Howard Neil"  wrote in message 
> news:GvGdnRR_ddIoDD7XnZ2dnUVZ8kSdnZ2d@brightview.co.uk...
>>
>> Howard Neil wrote:
>>>
>>> Graham. wrote:
>>>>> Hi,
>>>>>
>>>>> I have been using VoIP for some time. My last Router/ATA was giving 
>>>>> troubles so I have changed to a Thomson Speedtouch 716W.
>>>>>
>>>>> It is working perfectly except for one little anomaly. Instead of a 
>>>>> dialling tone I am getting NU (a high pitched continuous tone). 
>>>>> Both the phones running off the router are the same and both gave a 
>>>>> normal dialling tone before. Using a softphone, I can hear a 
>>>>> perfect dialling tone so it is not the signal from my ISP.
>>>>>
>>>>> I tried ringing Thomson but they wanted to insist that both my 
>>>>> phones have gone defective at the same time and that I cannot 
>>>>> change the tone through the router. I certainly cannot find how to 
>>>>> do it in the user guide, though.
>>>>>
>>>>> Does anyone know of a way to correct this situation or do I just 
>>>>> have to learn to live with this tone, please?
>>>>>
>>>>> -- 
>>>>> Howard Neil
>>>> That is the dial tone.
>>>>
>>>> The dial-tone is generated by the ATA, and the ATA is made
>>>> for international markets. The dial tone which we Brits are accustomed
>>>> to is different to most of Europe, and not quite the same as used in 
>>>> the USA.
>>>>
>>>> I don't know your device unfortunately. Does it have a Web interface?
>>>> If so look for a page called something like regional settings where you
>>>> may find parameters to set the various tones
>>>>
>>>
>>> Thanks for the idea, Graham. I know that the ATA it replaced had 
>>> settings to change the tone but had not connected this with national 
>>> standards. Yes, it does have a web interface. I will try looking for 
>>> regional settings and report back.
>>>
>>
>> No success, I'm afraid. I cannot find any setting for region. In fact, 
>> when starting the set up (I tried running through it in case there was 
>> something there that I had missed) I noticed the words "World Region". 
>> This may mean that I am stuck with this dial tone unless someone knows 
>> different.
>>
> There is  reply to you post in uk.telecom.broadband
> 
> "Telnet to the router and use the CLI to change it. I think the commands
> are
> 
> :voice country config country=uk
> :voice config countrycode=44
> saveall
> 
> Regards

Thank you. Sounds good but first I need to find out how to telnet.

-- 
Howard Neil

> 
> Thank you. Sounds good but first I need to find out how to telnet.
> 
> -- 
> Howard Neil

http://en.wikipedia.org/wiki/Telnet

http://www.htmlgoodies.com/beyond/webmaster/article.php/3456041

R. Giskard Reventlov wrote:
>>
>> Thank you. Sounds good but first I need to find out how to telnet.
>>
>> -- 
>> Howard Neil
> 
> http://en.wikipedia.org/wiki/Telnet
> 
> http://www.htmlgoodies.com/beyond/webmaster/article.php/3456041
> 
> 

Thanks. I will give it a go.

-- 
Howard Neil

Howard Neil wrote:
> 
> R. Giskard Reventlov wrote:
>>>
>>> Thank you. Sounds good but first I need to find out how to telnet.
>>>
>>> -- 
>>> Howard Neil
>>
>> http://en.wikipedia.org/wiki/Telnet
>>
>> http://www.htmlgoodies.com/beyond/webmaster/article.php/3456041
>>
>>
> 
> Thanks. I will give it a go.
> 

I've tried with a program called Jana. Seems simple enough but, when I 
connect to the router, all I get is the same page that I get with my 
browser.

-- 
Howard Neil

Howard Neil wrote:
> 
> Howard Neil wrote:
>>
>> R. Giskard Reventlov wrote:
>>>>
>>>> Thank you. Sounds good but first I need to find out how to telnet.
>>>>
>>>> -- 
>>>> Howard Neil
>>>
>>> http://en.wikipedia.org/wiki/Telnet
>>>
>>> http://www.htmlgoodies.com/beyond/webmaster/article.php/3456041
>>>
>>>
>>
>> Thanks. I will give it a go.
>>
> 
> I've tried with a program called Jana. Seems simple enough but, when I 
> connect to the router, all I get is the same page that I get with my 
> browser.
> 


Ok, all solved now. It seems I can telnet from a command window. A user 
in uk.telecom.broadband gave me the commands to use and it worked 
perfectly. My VoIP phone now has a normal (for the UK) dial tone. Thank 
you very much, everyone, for your help.

-- 
Howard Neil

Howard Neil  wrote:
> Thank you. Sounds good but first I need to find out how to telnet.

telnet 1.2.3.4

where 1.2.3.4 is the IP address of the router/ATA. If you're using
Windows then do this inside a "dos box" (Start > Run > CMD)

Chris