I have had multiple mobiles with them for years and never had a single 
problem getting cashback cheques on time but have one claim sent in 11 weeks 
ago an no cheque. How are others finding them and best way to chase?

Ken

"Ken" <Reply to NG only> wrote in message 
news:48491f25$0$10632$fa0fcedb@news.zen.co.uk...
>I have had multiple mobiles with them for years and never had a single 
>problem getting cashback cheques on time but have one claim sent in 11 
>weeks ago an no cheque. How are others finding them and best way to chase?
>
> Ken
>
>



got my last one within 3 weeks of sending - although i did address it 
personally to someone who had dealt with an earlier problem of mine,



-- 
Gareth.

that fly...... is your magic wand....

On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:

>I have had multiple mobiles with them for years and never had a single 
>problem getting cashback cheques on time but have one claim sent in 11 weeks 
>ago an no cheque. How are others finding them and best way to chase?
>
>Ken 
>

Check the e2save threads in the mobile phone forum at
moneysavingexpert.com

They've been playing silly buggers for some time.

wrote in message 
news:vkhk44df7dq7vbgtstcrdbrcb75l4ji1db@4ax.com...
> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>
>>I have had multiple mobiles with them for years and never had a single
>>problem getting cashback cheques on time but have one claim sent in 11 
>>weeks
>>ago an no cheque. How are others finding them and best way to chase?
>>
>>Ken
>>
>
> Check the e2save threads in the mobile phone forum at
> moneysavingexpert.com
>
> They've been playing silly buggers for some time.

"Ken" <Reply to NG only> wrote in message 
news:484a4a48$0$10639$fa0fcedb@news.zen.co.uk...
>
>  wrote in message 
> news:vkhk44df7dq7vbgtstcrdbrcb75l4ji1db@4ax.com...
>> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>>
>>>I have had multiple mobiles with them for years and never had a single
>>>problem getting cashback cheques on time but have one claim sent in 11 
>>>weeks
>>>ago an no cheque. How are others finding them and best way to chase?
>>>
>>>Ken
>>>
>>
>> Check the e2save threads in the mobile phone forum at
>> moneysavingexpert.com
>>
>> They've been playing silly buggers for some time.

Thanks for that!
Shame as I have had three separate mobiles with them for years,changed every 
12 months and never once had a late payment.
Ken

On Jun 7, 9:45 am, "Ken" <Reply to NG only> wrote:
> "Ken" <Reply to NG only> wrote in messagenews:484a4a48$0$10639$fa0fcedb@news.zen.co.uk...
>
>
>
>
>
>
>
> >  wrote in message
> >news:vkhk44df7dq7vbgtstcrdbrcb75l4ji1db@4ax.com...
> >> On Fri, 6 Jun 2008 12:27:33 퍝, "Ken" <Reply to NG only> wrote:
>
> >>>I have had multiple mobiles with them for years and never had a single
> >>>problem getting cashback cheques on time but have one claim sent in 11
> >>>weeks
> >>>ago an no cheque. How are others finding them and best way to chase?
>
> >>>Ken
>
> >> Check the e2save threads in the mobile phone forum at
> >> moneysavingexpert.com
>
> >> They've been playing silly buggers for some time.
>
> Thanks for that!
> Shame as I have had three separate mobiles with them for years,changed every
> 12 months and never once had a late payment.
> Ken- Hide quoted text -
>
> - Show quoted text -

My last contract and cashback with them went flawlessly.

Having taken out another, I've today fired off a claim via MCOL
because they've failed to honour the first cashback claim.  They've
obviously adjusted their business model along the lines of Mobileshop.

Good job I did too because the MCOL site has since gone down......

"Juan Kerr"  wrote in message 
news:b3d76a3e-50d6-4255-9d1f-ff9fb06d140a@s50g2000hsb.googlegroups.com...
On Jun 7, 9:45 am, "Ken" <Reply to NG only> wrote:
> "Ken" <Reply to NG only> wrote in 
> messagenews:484a4a48$0$10639$fa0fcedb@news.zen.co.uk...
>
>
>
>
>
>
>
> >  wrote in message
> >news:vkhk44df7dq7vbgtstcrdbrcb75l4ji1db@4ax.com...
> >> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>
> >>>I have had multiple mobiles with them for years and never had a single
> >>>problem getting cashback cheques on time but have one claim sent in 11
> >>>weeks
> >>>ago an no cheque. How are others finding them and best way to chase?
>
> >>>Ken
>
> >> Check the e2save threads in the mobile phone forum at
> >> moneysavingexpert.com
>
> >> They've been playing silly buggers for some time.
>
> Thanks for that!
> Shame as I have had three separate mobiles with them for years,changed 
> every
> 12 months and never once had a late payment.
> Ken- Hide quoted text -
>
> - Show quoted text -

My last contract and cashback with them went flawlessly.

Having taken out another, I've today fired off a claim via MCOL
because they've failed to honour the first cashback claim.  They've
obviously adjusted their business model along the lines of Mobileshop.

Good job I did too because the MCOL site has since gone down......

How overdue are they and how much do they owe you. What does it cost to do 
MCOL?
Ken

On Jun 7, 4:44 pm, "Ken" <Reply to NG only> wrote:
>
> How overdue are they and how much do they owe you. What does it cost to do> MCOL?
> Ken- Hide quoted text -
>
> - Show quoted text -

Claim in March, for £80.  So it's around 13 weeks.

MCOL fee was £20 which is now e2Save's responsibility.

Plus interest.......CPW must be very proud of one of their
siblings......

"Juan Kerr"  wrote in message 
news:de7a6605-ed4b-4915-936f-37e99bec77d2@27g2000hsf.googlegroups.com...
On Jun 7, 4:44 pm, "Ken" <Reply to NG only> wrote:
>
> How overdue are they and how much do they owe you. What does it cost to do
> MCOL?
> Ken- Hide quoted text -
>
> - Show quoted text -

Claim in March, for £80.  So it's around 13 weeks.

MCOL fee was £20 which is now e2Save's responsibility.

Plus interest.......CPW must be very proud of one of their
siblings......

Thanks my claim was March for £50. I will chase them, on the telephone, 
Monday.
Ken

On Jun 7, 7:12 pm, "Ken" <Reply to NG only> wrote:
> "Juan Kerr"  wrote in message
>
> news:de7a6605-ed4b-4915-936f-37e99bec77d2@27g2000hsf.googlegroups.com...
> On Jun 7, 4:44 pm, "Ken" <Reply to NG only> wrote:
>
>
>
> > How overdue are they and how much do they owe you. What does it cost to do
> > MCOL?
> > Ken- Hide quoted text -
>
> > - Show quoted text -
>
> Claim in March, for £80.  So it's around 13 weeks.
>
> MCOL fee was £20 which is now e2Save's responsibility.
>
> Plus interest.......CPW must be very proud of one of their
> siblings......
>
> Thanks my claim was March for £50. I will chase them, on the telephone,
> Monday.
> Ken

Just FBLA them, give them seven days and then go down the MCOL
route.....

"Juan Kerr"  wrote in message 
news:f2dbf3f2-107a-46c8-9f1e-e6a87c292161@w7g2000hsa.googlegroups.com...
On Jun 7, 7:12 pm, "Ken" <Reply to NG only> wrote:
> "Juan Kerr"  wrote in message
>
> news:de7a6605-ed4b-4915-936f-37e99bec77d2@27g2000hsf.googlegroups.com...
> On Jun 7, 4:44 pm, "Ken" <Reply to NG only> wrote:
>
>
>
> > How overdue are they and how much do they owe you. What does it cost to 
> > do
> > MCOL?
> > Ken- Hide quoted text -
>
> > - Show quoted text -
>
> Claim in March, for £80. So it's around 13 weeks.
>
> MCOL fee was £20 which is now e2Save's responsibility.
>
> Plus interest.......CPW must be very proud of one of their
> siblings......
>
> Thanks my claim was March for £50. I will chase them, on the telephone,
> Monday.
> Ken

Just FBLA them, give them seven days and then go down the MCOL
route.....

Sorry I is thick - what is FBLA?
Ken

On Jun 7, 8:36 pm, "Ken" <Reply to NG only> wrote:
>
> Sorry I is thick - what is FBLA?
> Ken- Hide quoted text -
>
> - Show quoted text -

My typo, too many E numbers in my curry last night threw my fingers
out of synch!!; FLBA (not FBLA!) = Final Letter Before Action.

pjlusenet@yahoo.co.uk wrote:
> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
> 
>> I have had multiple mobiles with them for years and never had a single 
>> problem getting cashback cheques on time but have one claim sent in 11 weeks 
>> ago an no cheque. How are others finding them and best way to chase?

> Check the e2save threads in the mobile phone forum at
> moneysavingexpert.com
> 
> They've been playing silly buggers for some time.
> 

Having read the MSE thread I sent in mine in May with some trepidation, 
however got my cheque back no problems within 2-3 weeks.

One personal policy I've just changed is to use Special rather than 
Recorded Delivery despite the cost of 6 quid (including consequential 
loss insurance): maybe it's just me, but apart from being safe if the 
letter *does* go astray, my theory is that it marks me out as an 
applicant who means business and will have no qualms about MCOLing, and 
is therefore not worth trucking about with!

David

"Lobster"  wrote in message 
news:ytN2k.5150$pu3.4026@newsfe05.ams2...
> pjlusenet@yahoo.co.uk wrote:
>> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>>
>>> I have had multiple mobiles with them for years and never had a single 
>>> problem getting cashback cheques on time but have one claim sent in 11 
>>> weeks ago an no cheque. How are others finding them and best way to 
>>> chase?
>
>> Check the e2save threads in the mobile phone forum at
>> moneysavingexpert.com
>>
>> They've been playing silly buggers for some time.
>>
>
> Having read the MSE thread I sent in mine in May with some trepidation, 
> however got my cheque back no problems within 2-3 weeks.
>
> One personal policy I've just changed is to use Special rather than 
> Recorded Delivery despite the cost of 6 quid (including consequential loss 
> insurance): maybe it's just me, but apart from being safe if the letter 
> *does* go astray, my theory is that it marks me out as an applicant who 
> means business and will have no qualms about MCOLing, and is therefore not 
> worth trucking about with!
>
> David

I will give them a call in the morning and see what they have to say. Two of 
my mobiles are nearly at the end of their 18 month contracts. Normally I 
would take a look at the e2save web site but this has put me off.
Ken

On Sun, 8 Jun 2008 12:24:52 +0100, "Ken" <Reply to NG only> wrote:

>
>"Lobster"  wrote in message 
>news:ytN2k.5150$pu3.4026@newsfe05.ams2...
>> pjlusenet@yahoo.co.uk wrote:
>>> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>>>
>>>> I have had multiple mobiles with them for years and never had a single 
>>>> problem getting cashback cheques on time but have one claim sent in 11 
>>>> weeks ago an no cheque. How are others finding them and best way to 
>>>> chase?
>>
>>> Check the e2save threads in the mobile phone forum at
>>> moneysavingexpert.com
>>>
>>> They've been playing silly buggers for some time.
>>>
>>
>> Having read the MSE thread I sent in mine in May with some trepidation, 
>> however got my cheque back no problems within 2-3 weeks.
>>
>> One personal policy I've just changed is to use Special rather than 
>> Recorded Delivery despite the cost of 6 quid (including consequential loss 
>> insurance): maybe it's just me, but apart from being safe if the letter 
>> *does* go astray, my theory is that it marks me out as an applicant who 
>> means business and will have no qualms about MCOLing, and is therefore not 
>> worth trucking about with!
>>
>> David
>
>I will give them a call in the morning and see what they have to say. Two of 
>my mobiles are nearly at the end of their 18 month contracts. Normally I 
>would take a look at the e2save web site but this has put me off.
>Ken 
>
I've not had much success phoning them. No one answered the phone!
I think there are some numbers in the MSE thread and check out
saynoto0870.com.

Re Special Delivery - I've been okay with recorded.
However, only send ONE claim per envelope.
I once sent two, almost identical, claims together and they claimed
they only found one. After a few indignant emails and a few months
they gave in.
If I'd had to go to court I don't know how I'd have proven my case.
I thought it was a particularly devious tactic.

If you are claiming they've messed up a deal remember to claim for the
WHOLE of the deal rather than just the missed payment. This is
explained at MSE.

"Ken" <Reply to NG only> wrote in message 
news:48491f25$0$10632$fa0fcedb@news.zen.co.uk...
>I have had multiple mobiles with them for years and never had a single 
>problem getting cashback cheques on time but have one claim sent in 11 
>weeks ago an no cheque. How are others finding them and best way to chase?
>
> Ken

Rang this morning and got straight through. It seems like the address I sent 
the claim to has changed and the PO divert has proven inefficient. The guy 
was most apologetic and said a cheque would be sent soon. So I will wait as 
I can't do with chasing these things up!
Ken

On Jun 9, 2:00 pm, "Ken" <Reply to NG only> wrote:
> "Ken" <Reply to NG only> wrote in messagenews:48491f25$0$10632$fa0fcedb@news.zen.co.uk...
>
> >I have had multiple mobiles with them for years and never had a single
> >problem getting cashback cheques on time but have one claim sent in 11
> >weeks ago an no cheque. How are others finding them and best way to chase> > Ken
>
> Rang this morning and got straight through. It seems like the address I sent
> the claim to has changed and the PO divert has proven inefficient. The guy> was most apologetic and said a cheque would be sent soon. So I will wait as
> I can't do with chasing these things up!
> Ken

Hmmm, I have an email from them saying my cheque would be sent soon
and it never materialised.

I suspect you might need to file a claim against them.

Ken wrote:
> "Ken" <Reply to NG only> wrote in message 
> news:48491f25$0$10632$fa0fcedb@news.zen.co.uk...
>> I have had multiple mobiles with them for years and never had a single 
>> problem getting cashback cheques on time but have one claim sent in 11 
>> weeks ago an no cheque. How are others finding them and best way to chase?

> Rang this morning and got straight through. It seems like the address I sent 
> the claim to has changed and the PO divert has proven inefficient. The guy 
> was most apologetic and said a cheque would be sent soon. So I will wait as 
> I can't do with chasing these things up!

Indeed it has.  However, according to people on the MSE forum, if people 
have posted their claims to the new address, 2save have used (or tried 
to) that as a justification not to fulfil the claim, as it wasn't the 
address stipulated on the T&Cs sent to the customer!  Not sure I believe 
that though.  Nevertheless, I specifically sent in my (succesful) 1st 
claim to the old address as I was told - not leaving anything to chance!

David

pjlusenet@yahoo.co.uk wrote:
> On Sun, 8 Jun 2008 12:24:52 +0100, "Ken" <Reply to NG only> wrote:
> 
>> "Lobster"  wrote in message 
>> news:ytN2k.5150$pu3.4026@newsfe05.ams2...
>>> pjlusenet@yahoo.co.uk wrote:
>>>> On Fri, 6 Jun 2008 12:27:33 +0100, "Ken" <Reply to NG only> wrote:
>>>>
>>>>> I have had multiple mobiles with them for years and never had a single 
>>>>> problem getting cashback cheques on time but have one claim sent in 11 
>>>>> weeks ago an no cheque. How are others finding them and best way to 
>>>>> chase?
>>>> Check the e2save threads in the mobile phone forum at
>>>> moneysavingexpert.com
>>>>
>>>> They've been playing silly buggers for some time.
>>>>
>>> Having read the MSE thread I sent in mine in May with some trepidation, 
>>> however got my cheque back no problems within 2-3 weeks.
>>>
>>> One personal policy I've just changed is to use Special rather than 
>>> Recorded Delivery despite the cost of 6 quid (including consequential loss 
>>> insurance): maybe it's just me, but apart from being safe if the letter 
>>> *does* go astray, my theory is that it marks me out as an applicant who 
>>> means business and will have no qualms about MCOLing, and is therefore not 
>>> worth trucking about with!
>>>
>>> David
>> I will give them a call in the morning and see what they have to say. Two of 
>> my mobiles are nearly at the end of their 18 month contracts. Normally I 
>> would take a look at the e2save web site but this has put me off.
>> Ken 
>>
> I've not had much success phoning them. No one answered the phone!
> I think there are some numbers in the MSE thread and check out
> saynoto0870.com.
> 
> Re Special Delivery - I've been okay with recorded.
> However, only send ONE claim per envelope.
> I once sent two, almost identical, claims together and they claimed
> they only found one. After a few indignant emails and a few months
> they gave in.
> If I'd had to go to court I don't know how I'd have proven my case.
> I thought it was a particularly devious tactic.

The same way you'd have defended yourself against them claiming you'd 
sent in the wrong paperwork (which they apparently shred upon receipt 
regardless, for data protection??!! reasons)... you wave the photograph 
of the envelope and its contents all laid out on the ground before you 
posted it (you *did* take a photo didn't you... ;-) )

David

On Jun 9, 7:49 pm, Lobster  wrote:
>
> Indeed it has.  However, according to people on the MSE forum,

Ah......it all went south as soon as you mentioned MSE.

That's the site that completely censors any criticism of the McCann's,
but allows unbridled attacks on the Matthews family, isn't it?

Internet censorship in the Uk is alive and kicking...........

"Juan Kerr"  wrote in message 
news:d1868abe-0955-4223-862c-249ced021151@27g2000hsf.googlegroups.com...
On Jun 9, 7:49 pm, Lobster  wrote:
>
> Indeed it has. However, according to people on the MSE forum,

Ah......it all went south as soon as you mentioned MSE.

That's the site that completely censors any criticism of the McCann's,
but allows unbridled attacks on the Matthews family, isn't it?

Internet censorship in the Uk is alive and kicking...........



what have either of the above families got to do with money saving 
discussion? ( other than not having to pay for your daughters's wedding now)



-- 
Gareth.

that fly...... is your magic wand....