Hi,

Is anyone having problems with Bigfoot emails not being forwarded properly? 
A couple of friends who've used Bigfoot for some years have both reported 
that they've had no emails since last Thursday.  Checking their Bigfoot 
webmail Inbox and Spam Folder reveals nothing (ditto their ISP's).

And I can't trace Bigfoot's service status page.

TIA

"Trent SC" <invalid@bogoff.invalid> wrote in message
news:8LOdnW2n2JlDZhHVnZ2dnUVZ8rOdnZ2d@posted.plusnet...
> Hi,
>
> Is anyone having problems with Bigfoot emails not being
> forwarded properly? A couple of friends who've used Bigfoot for
> some years have both reported that they've had no emails since
> last Thursday.  Checking their Bigfoot webmail Inbox and Spam
> Folder reveals nothing (ditto their ISP's).

No problems that I'm aware of, and I've also been using Bigfoot
for a number of years.
Mike.

On Sun, 27 Jul 2008 23:51:10 +0100, "Trent SC" 
<invalid@bogoff.invalid> wrote:

>Is anyone having problems with Bigfoot emails not being forwarded properly? 
>A couple of friends who've used Bigfoot for some years have both reported 
>that they've had no emails since last Thursday.  Checking their Bigfoot 
>webmail Inbox and Spam Folder reveals nothing (ditto their ISP's).
>
>And I can't trace Bigfoot's service status page.

Yes, several e-mails I was expecting failed to arrive (on Saturday
19th and Wednesday 23rd). I couldn't work out what the problem was.  
At first I thought it must be something to do with Bigfoot (and now 
I'm starting to think so again), but my suspicion then moved on to 
the next link in the chain of redirection that I use, when I sent a 
test e-mail to myself and it bounced with this error message (I've
replaced certain identifiers with 'X's):

X-Failed-Recipients: XXXXXXXX@idnet.com
Auto-Submitted: auto-replied
From: Mail Delivery System 
To: XXXXXXXX@bigfoot.com
Subject: Mail delivery failed: returning message to sender
Message-Id: 
Date: Mon, 21 Jul 2008 14:05:33 +0100
X-SpamPal: PASS
--------
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  XXXXXXXX@idnet.com
    This domain is not hosted here

This suggested that Bigfoot had forwarded the e-mail correctly to my
XXXXXXXX.org.uk domain, but this had failed to forward the message to
my XXXXXXXX@idnet.com address.  Now I'm even more confused.  All the
other test messages I sent (whether via BigFoot or not) eventually
arrived OK, and I concluded that the problem, whatever and wherever
it was, must have been temporary.  But all those tests were done on 
Monday 21st (I had definitely lost several e-mails on Saturday 19th, 
and needed to know why); and at least two more messages went missing
on Wednesday 23rd; and now you're reporting other Bigfoot users as
having problems since Thursday 24th!  I'm more and more confused ...

-- 
Angus Rodgers
(twirlip@ eats spam; reply to angusrod@)
Contains mild peril

> Hi,
>
> Is anyone having problems with Bigfoot emails not being forwarded 
> properly? A couple of friends who've used Bigfoot for some years have both 
> reported that they've had no emails since last Thursday.  Checking their 
> Bigfoot webmail Inbox and Spam Folder reveals nothing (ditto their ISP's).
>
> And I can't trace Bigfoot's service status page.
>
> TIA

As an update to this, one of my friends has just had a slew of emails arrive 
this morning, most sent over the course of the past few days.  Analysing the 
headers at the excellent www.levinecentral.com/mail_parse/default.aspx 
suggests that the delay is entirely within BT/Yahoo's mail servers (both 
friends' ISP).

The odd thing is that emails sent directly to their BTInternet email address 
get straight through, so I wonder whether BT (or possibly more likely Yahoo) 
is hobbling Bigfoot emails...

[Trent SC], on Mon, 28 Jul 2008 12:15:35 +0100, said :-

>> Hi,
>>
>> Is anyone having problems with Bigfoot emails not being forwarded 
>> properly? A couple of friends who've used Bigfoot for some years have both 
>> reported that they've had no emails since last Thursday.  Checking their 
>> Bigfoot webmail Inbox and Spam Folder reveals nothing (ditto their ISP's).
>>
>> And I can't trace Bigfoot's service status page.
>>
>> TIA
>
>As an update to this, one of my friends has just had a slew of emails arrive 
>this morning, most sent over the course of the past few days.  Analysing the 
>headers at the excellent www.levinecentral.com/mail_parse/default.aspx 
>suggests that the delay is entirely within BT/Yahoo's mail servers (both 
>friends' ISP).
>
>The odd thing is that emails sent directly to their BTInternet email address 
>get straight through, so I wonder whether BT (or possibly more likely Yahoo) 
>is hobbling Bigfoot emails... 
>

Did you read the previous posters reply ?

It actually looks like it was a bigfoot problem

>>> Hi,
>>>
>>> Is anyone having problems with Bigfoot emails not being forwarded
>>> properly? A couple of friends who've used Bigfoot for some years have 
>>> both
>>> reported that they've had no emails since last Thursday.  Checking their
>>> Bigfoot webmail Inbox and Spam Folder reveals nothing (ditto their 
>>> ISP's).
>>>
>>> And I can't trace Bigfoot's service status page.
>>>
>>> TIA
>>
>>As an update to this, one of my friends has just had a slew of emails 
>>arrive
>>this morning, most sent over the course of the past few days.  Analysing 
>>the
>>headers at the excellent www.levinecentral.com/mail_parse/default.aspx
>>suggests that the delay is entirely within BT/Yahoo's mail servers (both
>>friends' ISP).
>>
>>The odd thing is that emails sent directly to their BTInternet email 
>>address
>>get straight through, so I wonder whether BT (or possibly more likely 
>>Yahoo)
>>is hobbling Bigfoot emails...
>
> Did you read the previous posters reply ?

Yes, I did.  It was not, however, relevant in my colleagues' circumstances, 
as they had not seen any bounced emails

> It actually looks like it was a bigfoot problem

Not in the case of either of my colleagues: the parsed headers from the 
emails that eventually showed up indicated that the emails had spent around 
1-5 minutes on Bigfoot's servers and 1-3 days on BT/Yahoo's servers.

On Sun, 27 Jul 2008 23:51:10 +0100, "Trent SC" 
<invalid@bogoff.invalid> wrote:

>Is anyone having problems with Bigfoot emails not being forwarded properly? 
>A couple of friends who've used Bigfoot for some years have both reported 
>that they've had no emails since last Thursday.  Checking their Bigfoot 
>webmail Inbox and Spam Folder reveals nothing (ditto their ISP's).
>
>And I can't trace Bigfoot's service status page.

I use Bigfoot addresses for everything.  I haven't received any
e-mails for days.

When I send e-mails directly to the addresses to which Bigfoot 
is /supposed/ to be forwarding, they all arrive instantaneously, 
but when I send test e-mails to any of my Bigfoot addresses, 
they don't arrive at all (or at least they are delayed by days).

It looks as if Bigfoot really has gone tits-up.

-- 
Angus Rodgers
(twirlip@ eats spam; reply to angusrod@)
Contains mild peril

On Sun, 27 Jul 2008 23:51:10 +0100, "Trent SC" <invalid@bogoff.invalid>
wrote:

>Hi,
>
>Is anyone having problems with Bigfoot emails not being forwarded properly? 
>A couple of friends who've used Bigfoot for some years have both reported 
>that they've had no emails since last Thursday.  Checking their Bigfoot 
>webmail Inbox and Spam Folder reveals nothing (ditto their ISP's).
>
>And I can't trace Bigfoot's service status page.
>
Oh!  I must check the website when I've finished in the shed.

-- 
"It's easier to get forgiveness than permission."
Rear Admiral "Amazing" Grace Hopper

[Trent SC], on Mon, 28 Jul 2008 15:19:15 +0100, said :-



>
>Not in the case of either of my colleagues: the parsed headers from the 
>emails that eventually showed up indicated that the emails had spent around 
>1-5 minutes on Bigfoot's servers and 1-3 days on BT/Yahoo's servers. 
>

In case you are wondering, it is a Bigfoot problem. They have at last
admitted it.

They are a shambles and always blame end user ISPs instead of
admitting their own failures.

See this thread :

http://www.beta.bt.com/bta/forums/message.jspa?messageID=35304#35304