me@here.invalid (simon) wrote:

> The rep was sympathetic and agreed to reimburse me the out
> of data allowances charges as a goodwill gesture.

It all goes to prove that if you don't ask, you don't get. Well done. I
may swallow my pride and try my luck on the customer services lottery.
Knowing my luck though I'll spend a tenner on hold just to get my tenner
back. ;-)

Andrew McP

"Andrew MacPherson"  wrote in message 
news:memo.20080623214554.3992A@address_disguised.address_disguised...
> me@here.invalid (simon) wrote:
>
>> The rep was sympathetic and agreed to reimburse me the out
>> of data allowances charges as a goodwill gesture.
>
> It all goes to prove that if you don't ask, you don't get. Well done. I
> may swallow my pride and try my luck on the customer services lottery.
> Knowing my luck though I'll spend a tenner on hold just to get my tenner
> back. ;-)
>
> Andrew McP

There is a "Contact Us" option on the My3 page.
I just stick the sim card into an unlocked 3G handset and call 3 CS on 333.

FWIW
This scenario has not come up so far.
If another £10 "Broadband add-on" is queued up before the 30 days expires, 
it should activate after the first add-on's allowance has run out.

Since there would be no money left as credit on the account balance, Three 
could not charge £1 a Megabyte if your allowance runs out before 30 days 
because it's not a rolling contract.

Alan