I've heard this can happen, but never come across it before, certainly not 
at home. Our BT line (which serves no purpose other than as a vessel for 
ADSL) is totally dead, with no power to the line (dead phone) but the 
broadband is fine.

The fault has been reported to BT and the automatic system (never spoke to 
a human for the duration of the call..!) said it was likely to be a fault 
at the exchange. Any ideas what would cause this and how long for 
repairs..? The system said tomorrow, but I'm not holding my breath.

Still, as most of our calls go via VoIP it's not a major problem, but I'm 
intrigued as to how it can happen and why. The weather has been pretty 
foul here for the last few days if that's anything to do with it.

Ivor

"Ivor Jones" <ivor@thisaddressis.invalid> wrote in message 
news:6a5oa4F36dskgU1@mid.individual.net...
>
> I've heard this can happen, but never come across it before, certainly not
> at home. Our BT line (which serves no purpose other than as a vessel for
> ADSL) is totally dead, with no power to the line (dead phone) but the
> broadband is fine.
>
> The fault has been reported to BT and the automatic system (never spoke to
> a human for the duration of the call..!) said it was likely to be a fault
> at the exchange. Any ideas what would cause this and how long for
> repairs..? The system said tomorrow, but I'm not holding my breath.
>
> Still, as most of our calls go via VoIP it's not a major problem, but I'm
> intrigued as to how it can happen and why. The weather has been pretty
> foul here for the last few days if that's anything to do with it.

The ADSL and voice equipment at the exchange are quite separate. One can 
fail and not the other.

Line faults can also cause these symptoms.  A broken joint on one leg of the 
pair will kill voice stone dead, but ADSL may be relatively unaffected. 
Comparison of attenuation and SNR margin before and after the fault will 
usually show more attenuation and poorer SNR margin when such a fault is 
present.

-- 
Graham J

On Wed, 28 May 2008 19:58:08 +0100, "Ivor Jones"
<ivor@thisaddressis.invalid> wrote:


>Still, as most of our calls go via VoIP it's not a major problem, but I'm 
>intrigued as to how it can happen and why. The weather has been pretty 
>foul here for the last few days if that's anything to do with it.

Voice half of the line nackered adsl half ok to put it in simple terms
Ivor If I am not exactly right I bet it is something along those lines
but I have read reports a while back probably here about people still
being able to use Internet when the phone line has been discontinued .
One another subject the new toy went back to Tesco within three hours
of getting it three reasons 1 the outer cover of its box was torn and
resembled being dragged through the mud 2 the box itself looked like
it had been kicked round the Tesco direct warehouse a dozen times 3
and the main reason . On the box was a sticker saying to register the
phone call 0871 ******* for help call 07141 I think  ********* a
mobile phone number anyway which could not be used with free mobile
minutes and chargeable at 25p a minute from any phone .
NO CHANCE :))) .

"Ivor Jones" <ivor@thisaddressis.invalid> wrote in message 
news:6a5oa4F36dskgU1@mid.individual.net...
>
> I've heard this can happen, but never come across it before, certainly not
> at home. Our BT line (which serves no purpose other than as a vessel for
> ADSL) is totally dead, with no power to the line (dead phone) but the
> broadband is fine.
>
> The fault has been reported to BT and the automatic system (never spoke to
> a human for the duration of the call..!) said it was likely to be a fault
> at the exchange. Any ideas what would cause this and how long for
> repairs..? The system said tomorrow, but I'm not holding my breath.
>
> Still, as most of our calls go via VoIP it's not a major problem, but I'm
> intrigued as to how it can happen and why. The weather has been pretty
> foul here for the last few days if that's anything to do with it.
>
> Ivor
>

BT managed this on my line within a day of installation!

They weaselled a bit, but it was exchange command.

On 2008-05-28, mymail@hotmail.com  wrote:
> On Wed, 28 May 2008 19:58:08 +0100, "Ivor Jones"
><ivor@thisaddressis.invalid> wrote:
>
>
>>Still, as most of our calls go via VoIP it's not a major problem, but I'm 
>>intrigued as to how it can happen and why. The weather has been pretty 
>>foul here for the last few days if that's anything to do with it.
>
> Voice half of the line nackered adsl half ok to put it in simple terms
> Ivor If I am not exactly right I bet it is something along those lines

Er, that's what he said.

-- 
David Taylor

Perhaps you should keep quiet and stop paying the line rental....,
well, they could not blame you,
just wait for the threatening letters ?
M

On Wed, 28 May 2008 19:58:08 +0100, "Ivor Jones"
<ivor@thisaddressis.invalid> wrote:

>
>I've heard this can happen, but never come across it before, certainly not 
>at home. Our BT line (which serves no purpose other than as a vessel for 
>ADSL) is totally dead, with no power to the line (dead phone) but the 
>broadband is fine.
>
>The fault has been reported to BT and the automatic system (never spoke to 
>a human for the duration of the call..!) said it was likely to be a fault 
>at the exchange. Any ideas what would cause this and how long for 
>repairs..? The system said tomorrow, but I'm not holding my breath.
>
>Still, as most of our calls go via VoIP it's not a major problem, but I'm 
>intrigued as to how it can happen and why. The weather has been pretty 
>foul here for the last few days if that's anything to do with it.
>
>Ivor

As some of the other have suggested ... I would say it's DIS One Leg
somewhere in the network .... perhaps at the PCP or maybe a joint
close by ...

It's a common fault, have seen a lot of these over the last couple of
years.  If the 151 advisor requests a RAT test it will show as a
fault, and one of the local engineers will pick it up ...

Good Luck

Jim!

mymail@hotmail.com wrote:

> 
> Voice half of the line nackered adsl half ok to put it in simple terms
> Ivor If I am not exactly right I bet it is something along those lines
> but I have read reports a while back probably here about people still
> being able to use Internet when the phone line has been discontinued .
> One another subject the new toy went back to Tesco within three hours
> of getting it three reasons 1 the outer cover of its box was torn and
> resembled being dragged through the mud 2 the box itself looked like
> it had been kicked round the Tesco direct warehouse a dozen times 3
> and the main reason . On the box was a sticker saying to register the
> phone call 0871 ******* for help call 07141 I think  ********* a
> mobile phone number anyway which could not be used with free mobile
> minutes and chargeable at 25p a minute from any phone .
> NO CHANCE :))) .

PARAGRAPHS PLEASE!!

It's like reading something an excited American teenager is 
saying.

I was like yeah and she was like no and I was like yah-ha and 
she was like no way and I was like yes way and she was like oh 
my god and I was like I KNOW!

-- 
xCx
*Disclaimer*  My opinions are mine and I do not represent 
anyone or any company.

On 29/05/2008 in message  Jim! 
wrote:

>If the 151 advisor requests a RAT test

As in some small furry b*astard has eaten through the cable?

-- 
Jeff Gaines Damerham Hampshire UK
640k ought to be enough for anyone.
(Bill Gates, 1981)

"Jeff Gaines"  wrote in message 
news:xn0fqrh7yeplao0001@news.individual.net...
> On 29/05/2008 in message  Jim! 
> wrote:
>
>>If the 151 advisor requests a RAT test
>
> As in some small furry b*astard has eaten through the cable?
>
> -- 
> Jeff Gaines Damerham Hampshire UK
> 640k ought to be enough for anyone.
> (Bill Gates, 1981)

My guess is Remote Access Test but then the last time I maintained that type 
of equipment it was SALT (Subs Apparatus Line Test) driven IIRC by 
uniselectors and relays!!  It was a very long time ago.

Peter

"Peter Andrews"  wrote in message 
news:HZA%j.35945$Ex2.26579@newsfe12.ams2...
>
> "Jeff Gaines"  wrote in message 
> news:xn0fqrh7yeplao0001@news.individual.net...
>> On 29/05/2008 in message  
>> Jim! wrote:
>>
>>>If the 151 advisor requests a RAT test
>>
>> As in some small furry b*astard has eaten through the cable?
>>
>> -- 
>> Jeff Gaines Damerham Hampshire UK
>> 640k ought to be enough for anyone.
>> (Bill Gates, 1981)
>
> My guess is Remote Access Test but then the last time I maintained that 
> type of equipment it was SALT (Subs Apparatus Line Test) driven IIRC by 
> uniselectors and relays!!  It was a very long time ago.

Uniselectors?????
Get some time in.
What about linefinders?
;-)

George

Ivor Jones wrote:
> I've heard this can happen, but never come across it before, certainly not 
> at home. Our BT line (which serves no purpose other than as a vessel for 
> ADSL) is totally dead, with no power to the line (dead phone) but the 
> broadband is fine.
> 
> The fault has been reported to BT and the automatic system (never spoke to 
> a human for the duration of the call..!) said it was likely to be a fault 
> at the exchange. Any ideas what would cause this and how long for 
> repairs..? The system said tomorrow, but I'm not holding my breath.
> 
> Still, as most of our calls go via VoIP it's not a major problem, but I'm 
> intrigued as to how it can happen and why. The weather has been pretty 
> foul here for the last few days if that's anything to do with it.
> 
> Ivor
> 
Had the same when we came back from holiday.
Put in a fault report via the automatic system on the internet which 
said it was probably near the house and they would let us know if they 
needed access. Fix date was the following day.
Later same day when going out saw BT working on a pole just down the 
road. When came back all working!
Bit better than the weeks and hours of phone calls it took to get the 
marker off the line when we moved in. Turned out the marker was set 
because their first attempt at setting up our connection failed. It 
didn't show up on their system but was still blocking my new connection!

In news:30dt3491mn1nlgfqris18m97op0433vvcc@4ax.com,
Jim!  typed, for some strange, unexplained reason:

[snip]

: As some of the other have suggested ... I would say it's DIS One Leg
: somewhere in the network .... perhaps at the PCP or maybe a joint
: close by ...
:
: It's a common fault, have seen a lot of these over the last couple of
: years.  If the 151 advisor requests a RAT test it will show as a
: fault, and one of the local engineers will pick it up ...
:
: Good Luck
:
: Jim!

Came back on at lunchtime, engineer rang to say it was fixed. However I 
wasn't here so never got to ask what the problem was and the person who 
answered the call (I won't name them to save embarrasment..!) didn't think 
to ask..!

Ivor

In news:6a84q5F34985pU1@mid.individual.net,
George Weston  typed, for some strange, 
unexplained reason:
: "Peter Andrews"  wrote in message
: news:HZA%j.35945$Ex2.26579@newsfe12.ams2...

[snip]

: > My guess is Remote Access Test but then the last time I maintained
: > that type of equipment it was SALT (Subs Apparatus Line Test)
: > driven IIRC by uniselectors and relays!!  It was a very long time
: > ago.
:
: Uniselectors?????
: Get some time in.
: What about linefinders?
: ;-)
:
: George

Linefinders can be either uniselectors or 2-motion selectors.

Next..! ;-)

Ivor

On Thu, 29 May 2008 17:38:01 +0100, "Peter Andrews"
 wrote:

>
>"Jeff Gaines"  wrote in message 
>news:xn0fqrh7yeplao0001@news.individual.net...
>> On 29/05/2008 in message  Jim! 
>> wrote:
>>
>>>If the 151 advisor requests a RAT test
>>
>> As in some small furry b*astard has eaten through the cable?
>>
>> -- 
>> Jeff Gaines Damerham Hampshire UK
>> 640k ought to be enough for anyone.
>> (Bill Gates, 1981)
>
>My guess is Remote Access Test but then the last time I maintained that type 
>of equipment it was SALT (Subs Apparatus Line Test) driven IIRC by 
>uniselectors and relays!!  It was a very long time ago.
>
>Peter 
>

Close - it actually stands for "Request Auto Test" on css

:-)

Jasper

Ivor Jones wrote:
> I've heard this can happen, but never come across it before, certainly not 
> at home. Our BT line (which serves no purpose other than as a vessel for 
> ADSL) is totally dead, with no power to the line (dead phone) but the 
> broadband is fine.

Had that fault on our line, three times in the last year.

-- 
Mark
Please replace invalid and invalid with gmx and net to reply.

"Ivor Jones" <ivor@thisaddressis.invalid> wrote in message 
news:6a89ugF35uukbU1@mid.individual.net...
> In news:6a84q5F34985pU1@mid.individual.net,
> George Weston  typed, for some strange,
> unexplained reason:
> : "Peter Andrews"  wrote in message
> : news:HZA%j.35945$Ex2.26579@newsfe12.ams2...
>
> [snip]
>
> : > My guess is Remote Access Test but then the last time I maintained
> : > that type of equipment it was SALT (Subs Apparatus Line Test)
> : > driven IIRC by uniselectors and relays!!  It was a very long time
> : > ago.
> :
> : Uniselectors?????
> : Get some time in.
> : What about linefinders?
> : ;-)
> :
> : George
>
> Linefinders can be either uniselectors or 2-motion selectors.
>
> Next..! ;-)
>
> Ivor

Ah....but before all those electro-mechanical devices......anyone remember 
the spider.

F

"Ivor Jones" <ivor@thisaddressis.invalid> wrote in message 
news:6a5oa4F36dskgU1@mid.individual.net...
>
> I've heard this can happen, but never come across it before, certainly not
> at home. Our BT line (which serves no purpose other than as a vessel for
> ADSL) is totally dead, with no power to the line (dead phone) but the
> broadband is fine.
>
> The fault has been reported to BT and the automatic system (never spoke to
> a human for the duration of the call..!) said it was likely to be a fault
> at the exchange. Any ideas what would cause this and how long for
> repairs..? The system said tomorrow, but I'm not holding my breath.
>
> Still, as most of our calls go via VoIP it's not a major problem, but I'm
> intrigued as to how it can happen and why. The weather has been pretty
> foul here for the last few days if that's anything to do with it.
>
> Ivor

Are you on a LLU provider?

If so, the line may be split, so it is actually connected to two bit's of 
equipment, the broadband supplies and BT's
If BT's kit failed, or the cable between your line and BT's equipment was 
disconnected, then ADSL would be fine, but voice would be dead.

"Toby"  wrote in message 
news:484034a5$0$660$bed64819@news.gradwell.net...
> Are you on a LLU provider?
>
> If so, the line may be split, so it is actually connected to two bit's of 
> equipment, the broadband supplies and BT's
> If BT's kit failed, or the cable between your line and BT's equipment was 
> disconnected, then ADSL would be fine, but voice would be dead.
>

AIUI it's always connected to two separate bits of equipment at the 
exchange, even if both bits belong to BT.

-- 

Brian Gregory. (In the UK)
ng@bgdsv.co.uk
To email me remove the letter vee.

> AIUI it's always connected to two separate bits of equipment at the
> exchange, even if both bits belong to BT.

Don't the just filter the same at the exchange end?
HF ADSL goes straight through to the DSLAM and
the voice/phone side is filtered.

Brian Gregory [UK] wrote:
> "Toby"  wrote in message
> news:484034a5$0$660$bed64819@news.gradwell.net...
>> Are you on a LLU provider?
>>
>> If so, the line may be split, so it is actually connected to two
>> bit's of equipment, the broadband supplies and BT's
>> If BT's kit failed, or the cable between your line and BT's
>> equipment was disconnected, then ADSL would be fine, but voice
>> would be dead.
>
> AIUI it's always connected to two separate bits of equipment at the
> exchange, even if both bits belong to BT.

You're not wrong....