Hi
I am closing my office to move it HOME , currently i am a BT one plan
Buisness customer with following
1 - voice line - with feature plan contract up in mid 09
( been told it will cost me around £50 to break this contract)
2- fax line - contract expired
3- broadband - contract expired

Having spoken to BT they want 7 -10 days to transfer and £160
and CANNOT take my numbers with me as its on a
different exhange .

Having spoken via live chat a few weeks ago to Virgin reseidential
they told me i could PORT my numbers providing they were out
of contract.
Having called me today they tell me they cant PORT the numbers
if like BT the are moving to a different exchange , she was insistent
this was the case .

Anyone any suggestions as to how i might be able to resolve this ?
and be able to take my numbers with me ?

PAUL

Laserfink wrote:

> 
> Anyone any suggestions as to how i might be able to resolve this ?
> and be able to take my numbers with me ?
> 
> PAUL
> 
> 
> 

Porting to a voip provider maybe an option for you. As far as I know it 
then wouldn't matter where you moved to as the numbers would be on voip 
and go with you. However, if you moved out of the BT exchange area you 
wouldn't be able to take the numbers back to BT if you wanted to.

In article ,
Laserfink  wrote:
>Hi
>I am closing my office to move it HOME , currently i am a BT one plan
>Buisness customer with following
>1 - voice line - with feature plan contract up in mid 09
>( been told it will cost me around £50 to break this contract)
>2- fax line - contract expired
>3- broadband - contract expired
>
>Having spoken to BT they want 7 -10 days to transfer and £160
>and CANNOT take my numbers with me as its on a
>different exhange .
>
>Having spoken via live chat a few weeks ago to Virgin reseidential
>they told me i could PORT my numbers providing they were out
>of contract.
>Having called me today they tell me they cant PORT the numbers
>if like BT the are moving to a different exchange , she was insistent
>this was the case .
>
>Anyone any suggestions as to how i might be able to resolve this ?
>and be able to take my numbers with me ?

Port it into a VoIP service and lie about your address...

Gordon

Gordon Henderson pretended :
> In article ,
> Laserfink  wrote:
>> Hi
>> I am closing my office to move it HOME , currently i am a BT one plan
>> Buisness customer with following
>> 1 - voice line - with feature plan contract up in mid 09
>> ( been told it will cost me around £50 to break this contract)
>> 2- fax line - contract expired
>> 3- broadband - contract expired
>> 
>> Having spoken to BT they want 7 -10 days to transfer and £160
>> and CANNOT take my numbers with me as its on a
>> different exhange .
>> 
>> Having spoken via live chat a few weeks ago to Virgin reseidential
>> they told me i could PORT my numbers providing they were out
>> of contract.
>> Having called me today they tell me they cant PORT the numbers
>> if like BT the are moving to a different exchange , she was insistent
>> this was the case .
>> 
>> Anyone any suggestions as to how i might be able to resolve this ?
>> and be able to take my numbers with me ?
>
> Port it into a VoIP service and lie about your address...
>
> Gordon

It shouldn't matter what the address is...; he can give his current 
business address - no fibbing needed.

To the OP - "NTL:Telewest Business/Virginmedia" and BT's porting 
agreements are such that if the losing operator cannot re-provide 
service at the customer's new address, no port can occur.

>>
>
> Porting to a voip provider maybe an option for you.

Anyone suggest a reliable ( but not corporate prices)
compnay i could use for porting

Particulary interested in hearing from anyone WHO
HAS BEEN thru the porting process

Laserfink wrote:
>> Porting to a voip provider maybe an option for you.
> 
> Anyone suggest a reliable ( but not corporate prices)
> compnay i could use for porting
> 
> Particulary interested in hearing from anyone WHO
> HAS BEEN thru the porting process 
> 
> 

I'm with voip.co.uk and ported my BT number over last July. Port went 
through easily, just had to complete the porting authorisation form and 
send it back to voip.co.uk. There was no charge for the port. As my 
monthly price pack expired towards the end of last year I only use them 
for incoming calls and calling 0845 numbers where I can't find a 
geographic alternative.

They are not taking on residential customers at the moment but I believe 
  business accounts are available.

"Laserfink"  wrote in message 
news:4KKdnWvkef6SRaPVRVnyjwA@bt.com...
>
>>>
>>
>> Porting to a voip provider maybe an option for you.
>
> Anyone suggest a reliable ( but not corporate prices)
> compnay i could use for porting
>
> Particulary interested in hearing from anyone WHO
> HAS BEEN thru the porting process
>

Your problem will be finding a VOIP operator who will port the number for 
you - I 'think' Gradwell will.  However as porting costs are paid by the 
recipient operator they will need to see a profit in it by you paying for 
their service in the future.  And it is your new operator who requests the 
porting - not you and they terminate your line with BT.  If you have already 
asked BT to cease your line you cannot then port the number.

The porting arrangements, that all operators have to abide by, are tightly 
regulated by Ofcom and there are very specific about what can and can't be 
done - unfortunately not always understood by everyone.  Porting was 
originally put in place, in the mid 90's, for purely commercial reasons - so 
that the cable companies could offer a 'cheaper/different' service and a 
potential customer would not be discouraged by having to change his number.

Peter

"Laserfink"  wrote:

>Hi
>I am closing my office to move it HOME , currently i am a BT one plan
>Buisness customer with following
[snip]
>Having spoken to BT they want 7 -10 days to transfer and £160
>and CANNOT take my numbers with me as its on a
>different exhange .
[snip]
>Having spoken via live chat a few weeks ago to Virgin reseidential
>they told me i could PORT my numbers providing they were out
>of contract.
>Having called me today they tell me they cant PORT the numbers
>if like BT the are moving to a different exchange , she was insistent
>this was the case .

Portability is not number Mobility. The process is designed for you to change
your telephone supplier at your current address, and whilst you have a right to
port your number, you don't have a right to move your number. 

However, as suggested later in this thread, you could port to a VoIP provider
and as long as you do it before you move, you don't need to tell them!
(Especially if as an operator we do know you are moving at the same time we have
to ask the permission of the original operator)

Linus



-- 
Linus Surguy - Magrathea Telecommunications Ltd. Wholesale and retail telephone
services. www.magrathea-telecom.co.uk www.uknumber.co.uk www.callthrough.co.uk
Looking for VoIP ? We're the largest wholesale numbering supplier in the UK!

> To the OP - "NTL:Telewest Business/Virginmedia" and BT's porting 
> agreements are such that if the losing operator cannot re-provide 
> service at the customer's new address, no port can occur.
That wasn't the case here ?

Richard Palmer submitted this idea :
>> To the OP - "NTL:Telewest Business/Virginmedia" and BT's porting agreements 
>> are such that if the losing operator cannot re-provide service at the 
>> customer's new address, no port can occur.
> That wasn't the case here ?

Where's here?