From Paypal`s Contact information:-


"PayPal Customer Service Centre opening hours are:
06:00 to 22:00 Monday to Friday
08:00 to 22:00 Saturday
09:00 to 22:00 Sunday
For general PayPal account inquires, please call us on freephone 08707 307 
191"


Naughty Naughty..

Paypal:
There is NO point in calling them anyway, they are ABSOLUTELY useless !
Always pay by credit card, any problem, contact your credit card provider,
by law they are responsible for the goods, and will do the necessary if you 
have got a case.
Regards,
Martin

Martin² wrote:
> Paypal:
> There is NO point in calling them anyway, they are ABSOLUTELY useless
> ! Always pay by credit card, any problem, contact your credit card
> provider, by law they are responsible for the goods, and will do the
> necessary if you have got a case.
> Regards,
> Martin

I'm not so sure about that. As far as the credit card company are concerned 
you made a money transfer from your cc to PayPal and that money transfer was 
successful. The cc company's link in the chain ends at that.

If PayPal's dispute resolution fails and you are able to persuade the cc 
company to do a chargeback,  then you will find that PayPal will send the 
debt collectors after you to recover the do$h.

-- 
Peter <X-Files fan>

On 1/2/08 05:44, Trust No One® wrote:
> Martin² wrote:
>> Paypal:
>> There is NO point in calling them anyway, they are ABSOLUTELY useless
>> ! Always pay by credit card, any problem, contact your credit card
>> provider, by law they are responsible for the goods, and will do the
>> necessary if you have got a case.
>> Regards,
>> Martin
> 
> I'm not so sure about that. As far as the credit card company are concerned 
> you made a money transfer from your cc to PayPal and that money transfer was 
> successful. The cc company's link in the chain ends at that.
> 

Which is why - I suspect - that Martin uses his credit card instead of 
them...


-- 
David Kennedy

http://www.anindianinexile.com

Trust No One® wrote:
> Martin² wrote:
>> Paypal:
>> There is NO point in calling them anyway, they are ABSOLUTELY
>> useless ! Always pay by credit card, any problem, contact your
>> credit card provider, by law they are responsible for the goods,
>> and will do the necessary if you have got a case.
>> Regards,
>> Martin
>
> I'm not so sure about that. As far as the credit card company are
> concerned you made a money transfer from your cc to PayPal and that
> money transfer was successful. The cc company's link in the chain
> ends at that.
> If PayPal's dispute resolution fails and you are able to persuade
> the cc company to do a chargeback,  then you will find that PayPal
> will send the debt collectors after you to recover the do$h.

Complete & utter bunkum.  Both times I have had to claw back monies 
via my CC (after the PP resolution went against me) I have got the 
monies back & I'm still waiting for the knock on the door.  Funny 
thing is the last one I reffered to PP they decided in my favour, 
funny that.

Peter:
>I'm not so sure about that. As far as the credit card company are concerned 
>you made a money transfer from your cc to PayPal and that money transfer 
>was successful. The cc company's link in the chain ends at that.

Not my experience. I spend ages emailing paypal going nowhere.
One phone call to my CC provider and copy of email where seller admitted the 
part was faulty resulted in  getting money back straightaway.

On a second occasion I won the Paypal dispute, but still got no money 
because the seller had none in his Paypal acc. Again, one call to CC, 
sorted.

However I got a bad feedback from both sellers, Ebats won't do anything 
about it !
Regards,
Martin

In article ,
	"Martin²"  writes:
> Peter:
>>I'm not so sure about that. As far as the credit card company are concerned 
>>you made a money transfer from your cc to PayPal and that money transfer 
>>was successful. The cc company's link in the chain ends at that.
> 
> Not my experience. I spend ages emailing paypal going nowhere.
> One phone call to my CC provider and copy of email where seller admitted the 
> part was faulty resulted in  getting money back straightaway.
> 
> On a second occasion I won the Paypal dispute, but still got no money 
> because the seller had none in his Paypal acc. Again, one call to CC, 
> sorted.

Bear in mind this changed for many cards in the latter part
of last year. They've decided money paid to paypay now counts
as a cash advance to paypal, and not payment for goods, so
there's no protection any longer. Some have apparently also
started charging the extra cash advance percentage.

Also bear in mind Paypay left UK juristiction in the middle of
last year. A colleague took them to court to get his money back,
but that is no longer possible in the UK.

-- 
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

Andrew Gabriel  wrote 

> > On a second occasion I won the Paypal dispute, but still got no
money 
> > because the seller had none in his Paypal acc. Again, one call to
CC, 
> > sorted.
> 
> Bear in mind this changed for many cards in the latter part
> of last year. They've decided money paid to paypay now counts
> as a cash advance to paypal, and not payment for goods, so
> there's no protection any longer. Some have apparently also
> started charging the extra cash advance percentage.
> 
> Also bear in mind Paypay left UK juristiction in the middle of
> last year. A colleague took them to court to get his money back,
> but that is no longer possible in the UK.

In general, yes, you now need to sue them in Luxembourg as their place
of residence BUT (IANAL) the Brussels Convention, EU law etc. also says

A person domiciled in a Contracting State may, in another Contracting 
State, be sued:

(1) in matters relating to a contract, in the courts for the place of
performance of the obligation in question; [failing to make a payment
in the UK, perhaps] 

(3) in matters relating to tort, delict or quasi-delict, in the courts
for the
place where the harmful event occurred;

[a breach of contract might also be a tort]

(5) as regards a dispute arising out of the operations of a branch,
agency
or other establishment, in the courts for the place in which the
branch,
agency or other establishment is situated;

[If they do in fact have a branch in the UK]

[Plus]
A person domiciled in a Contracting State may also be sued:

(1) where he is one of a number of defendants, in the courts for the
place 
where any one of them is domiciled;

(2) as a third party in an action on a warranty or guarantee or in any
other
third party proceedings, in the court seised of the original
proceedings,
unless these were instituted solely with the object of removing him
from
the jurisdiction of the court which would be competent in his case;

(3) on a counterclaim arising from the same contract or facts on which 
the original claim was based, in the court in which the original claim
is
pending. ==

Thus a UK Court may be perfectly possible.

-- 
Mike D