I'm travelling down on the 11:00 Edinburgh - KingsX National express
service. It just zoomed through Alnmouth, where a lot of people,
includign the train crew thought it was due to stop.
Apparently the driver was using Saturday's timetable, accoridng to the
train captain.

How often does this happen?
As a passenger, what compensation do you get if any?

There are a lot of angry people behind me, who have swapped from
moaning about the the weather, scottish banks to moaning about the
train.

Mr.G
Using the National Express Free wifi.

> How often does this happen?

From time to time.  The driver just has a list of stops and if the
stop is not on there then he wont stop.  As you say in this case he
has the wrong piece of paper as the train does not stop there on a
saturday.  This sort of thing most often happens when the timtable
changes when a stop is added to a train and the driver uses the old
schedule.

Can happen the other way round as well.  Train stops when it is not
supposed to for the same reason.


> As a passenger, what compensation do you get if any?

Whatever the usual compensation is for a delay.  ie if delayed because
of this by more than an hour then 50% refund.  Depends when the next
train is due.  If delayed less than an hour then probably nothing.

wrote in message
news:12723133-87b0-413e-b81d-daf7254559f2@x35g2000hsb.googlegroups.com...
>
> > How often does this happen?
>
> From time to time.  The driver just has a list of stops and if the
> stop is not on there then he wont stop.

Although this case seems to be driver error, just occasionally a stop gets
pulled for other reasons, e.g. power failure at the station, points or
signal failure meaning that the train can't run on a platform line, or train
having to be diverted for some reason. In this case passengers should get an
announcement, but if it's a last minute thing the announcement may come too
late to leave the train at an earier stop.

Of course, what is a far more common cause of passengers being overcarried
is that they fall asleep. I've also heard of cases where a door wouldn't
release, and the train was on teh move again before passengers could get
themselves to an alternative door.

Peter

In message , at 15:16:14 on 
Thu, 18 Sep 2008, Peter Masson  remarked:
>Of course, what is a far more common cause of passengers being overcarried
>is that they fall asleep.

I was on a train into St Pancras last week (arriving about 9am) where a 
chap was asleep in his seat and I was almost the last person off the 
carriage (not in a hurry) and everyone was ignoring him. What's the 
etiquette? Should you try to wake them, or would that be construed as an 
assault.

>I've also heard of cases where a door wouldn't release, and the train 
>was on teh move again before passengers could get themselves to an 
>alternative door.

That's happened to me in SWT-suburbia. Very frustrating. Had to move to 
the next carriage and get out at the next station and double back.
-- 
Roland Perry

"Roland Perry"  wrote
>
> I was on a train into St Pancras last week (arriving about 9am) where a
> chap was asleep in his seat and I was almost the last person off the
> carriage (not in a hurry) and everyone was ignoring him. What's the
> etiquette? Should you try to wake them, or would that be construed as an
> assault.
>
I don't think you should shake them, but it's probably OK to play your
ringtone close to their ear, or to shout 'All change' or 'Tickets please'.

Peter

"Peter Masson"  wrote in message 
news:bfydnTIm68YL_0_VnZ2dnUVZ8radnZ2d@bt.com...
>
>  wrote in message
> news:12723133-87b0-413e-b81d-daf7254559f2@x35g2000hsb.googlegroups.com...
>>
>> > How often does this happen?
>>
>> From time to time.  The driver just has a list of stops and if the
>> stop is not on there then he wont stop.
>
> Although this case seems to be driver error, just occasionally a stop gets
> pulled for other reasons, e.g. power failure at the station, points or
> signal failure meaning that the train can't run on a platform line, or 
> train
> having to be diverted for some reason. In this case passengers should get 
> an
> announcement, but if it's a last minute thing the announcement may come 
> too
> late to leave the train at an earier stop.
>
> Of course, what is a far more common cause of passengers being overcarried
> is that they fall asleep. I've also heard of cases where a door wouldn't
> release, and the train was on teh move again before passengers could get
> themselves to an alternative door.
>
> Peter
>
>
In the early '70s I had to explain to irate passengers why a passenger train 
from Charing Cross didn't stop at Waterloo East and one from Holborn Viaduct 
(of fond memory) didn't stop at Blackfriars. As there were NO trains on ANY 
day that didn't call at both stations, it was tricky.

At that time, of course, it was not uncommon to get in one side of a slam 
door train and when getting out the other side at your destination to find 
it locked. Particularly awkward in compartment stock! I used to keep a 
carriage key in my bag for such emergencies.

MaxB

On 18 Sep, 16:25, "Peter Masson"  wrote:

> I don't think you should shake them, but it's probably OK to play your
> ringtone close to their ear, or to shout 'All change' or 'Tickets please'.

When I've done it, I've banged loudly on the window rather than
touching the person in any way.

Neil

"Batman55"  wrote
> >
> In the early '70s I had to explain to irate passengers why a passenger
train
> from Charing Cross didn't stop at Waterloo East and one from Holborn
Viaduct
> (of fond memory) didn't stop at Blackfriars. As there were NO trains on
ANY
> day that didn't call at both stations, it was tricky.
>
I don't recall any public scheduled service in the last 50 years from
Charing Cross which wasn't booked to stop at Waterloo East. However, in the
early 1960s there was one train from Holborn Viaduct which didn't call at
Blackfriars - the 0255 Holborn to Ramsgate and Dover Passenger and News. It
was also the last passenger train of the day to take the spur from
Blackfriars to Metropolitan Junction and on to London Bridge (now the
Thameslink route). The first was the 0100 Holborn to Orpington via Bromley
North. There was also one up train, 0417 Orpington to Holborn Viaduct. Track
bashers had to give up a night's sleep.

For a discussion of a missed (or extra) stop at Denmark Hill by the 0754
Barnehurst to Blackfriars see (scroll down)
http://billnot.com/br/correspondence.html

Peter

Neil Williams wrote:
> On 18 Sep, 16:25, "Peter Masson"  wrote:
> 
>> I don't think you should shake them, but it's probably OK to play your
>> ringtone close to their ear, or to shout 'All change' or 'Tickets please'.
> 
> When I've done it, I've banged loudly on the window rather than
> touching the person in any way.

There was a guy asleep a few seats in front of me on a XC service last 
week.  The train guard banged something a few times on the table in 
front of him to wake him up.

Batman55 wrote:

> In the early '70s I had to explain to irate passengers why a passenger train 
> from Charing Cross didn't stop at Waterloo East and one from Holborn Viaduct 
> (of fond memory) didn't stop at Blackfriars. As there were NO trains on ANY 
> day that didn't call at both stations, it was tricky.

Probably still worth hearing the explanation...
-- 
http://gallery120232.fotopic.net/p14486549.html
(43 000 at Crewe Locomotive Works, 22 Sep 1979)

"Chris Tolley"  wrote in message 
news:18viuxt90t5ct.116moy4u8wa6c$.dlg@40tude.net...
> Batman55 wrote:
>
>> In the early '70s I had to explain to irate passengers why a passenger 
>> train
>> from Charing Cross didn't stop at Waterloo East and one from Holborn 
>> Viaduct
>> (of fond memory) didn't stop at Blackfriars. As there were NO trains on 
>> ANY
>> day that didn't call at both stations, it was tricky.
>
> Probably still worth hearing the explanation...
> -- 
> http://gallery120232.fotopic.net/p14486549.html
> (43 000 at Crewe Locomotive Works, 22 Sep 1979)

If you mean, did I ever discover why the drivers had gone mad? Sorry, I was 
just paid to smooth customers down. However I can explain why we suddenly 
received a deluge of complaints from passengers travelling from Charing 
Cross to London Bridge on trains that failed to stop there. The first time 
we put it down to driver error, the second time the same week it was 
investigated.

At the time all the barriers at CX had a destination display unit for each 
platform which included the words "Calling at London Bridge". For trains 
which were scheduled to pass through, a separate box to the left lit up to 
say "NOT" (calling at LB). Yes, you've guessed it. The bulb had blown!

MaxB

"Batman55"  wrote in message 
news:48d38a7a$0$13389$6e1ede2f@read.cnntp.org...
> "Chris Tolley"  wrote in message 
> news:18viuxt90t5ct.116moy4u8wa6c$.dlg@40tude.net...
>> Batman55 wrote:
>>
>>> In the early '70s I had to explain to irate passengers why a passenger 
>>> train
>>> from Charing Cross didn't stop at Waterloo East and one from Holborn 
>>> Viaduct
>>> (of fond memory) didn't stop at Blackfriars. As there were NO trains on 
>>> ANY
>>> day that didn't call at both stations, it was tricky.
>>
>> Probably still worth hearing the explanation...
>> -- 
>> http://gallery120232.fotopic.net/p14486549.html
>> (43 000 at Crewe Locomotive Works, 22 Sep 1979)
>
> If you mean, did I ever discover why the drivers had gone mad? Sorry, I 
> was just paid to smooth customers down. However I can explain why we 
> suddenly received a deluge of complaints from passengers travelling from 
> Charing Cross to London Bridge on trains that failed to stop there. The 
> first time we put it down to driver error, the second time the same week 
> it was investigated.
>
> At the time all the barriers at CX had a destination display unit for each 
> platform which included the words "Calling at London Bridge". For trains 
> which were scheduled to pass through, a separate box to the left lit up to 
> say "NOT" (calling at LB). Yes, you've guessed it. The bulb had blown!
>
> MaxB

I shouldnt laugh but.....

McK.