On 2 Dec, 17:58, "Niteawk"  wrote:
>  wrote in message
>
> news:6dc38dc4-77e6-4f9d-8980-c4b343d38bcb@e4g2000hsg.googlegroups.com...
>
>
>
> > I agree with you that sometimes it seems as though the staff are
> > winding you up for the fun of it. Maybe to make their dull lives
> > exciting perhaps? I do sympathise about the abuse that some of them
> > have to take; and it shouldn't be.
>
> Why? the only time they get abuse is when they screw up and fail to
> recognise or ignore who they are dealing with. You leave a man with 3
> children to feed without money for food and see what happens, I have seen it
> ;) you are asking for trouble. Like any job you can make life easy or hard
> for yourself. If I worked for the DWP, I would make sure that people I dealt
> with got paid, thats all you have to do to avoid any unpleasantness. Its of
> no interest to me why they are out of work or what they are doing to find
> work, all I have to do is verify their details so I can access their claim
> and sort it. Its a very easy job to do isnt it, a trained chimp could do it.
>
> But you are always going to come into contact with some jobsworth who wants
> to humiliate you and deals with claimants in a manner like its their money
> and they are paying you out of their own pocket. They are the ones who cause
> the trouble, so be it on their heads. They deserve all the hassle they get
> IMO.
>
> .

They also get abuse when they don't do what people want. Even when
they cannot do what people want.

For every jobsworth there's also going to be someone who insists on
having things done their way.
Martin  <><