Better advice is to get a small tape record and tell who ever phones up that 
you are recording the conversation, every single one I have had has hung up 
immediately. Apparently my file is marked as a problem client.

Jon
"mike0012"  wrote in message 
news:44a70bba-91d7-4a7b-ab9b-9c9a1d71853b@59g2000hsb.googlegroups.com...
On Apr 20, 11:45 am, "Fletcher"  wrote:
> Complain, to their complaints resoloution dept, complain to the CEO,
> complain to you MP in person follow up with letter, duplicater all letters
> sent to your MP
>
> MORE INFO 
> HEREhttp://www.onwww.co.uk/index.php?option=com_weblinks&catid=2&Itemid=23
>
> "mike0012"  wrote in message
>
> news:5a95b62c-ce96-483c-8f69-1be272c1dd74@m36g2000hse.googlegroups.com...
>
>
>
> >I was self employed and borrowed money from a friend to help me pay
> > for rent,bills etc, and the csa classed this as income has anyone else
> > been in this situation- Hide quoted text -
>
> - Show quoted text -

Thanks Fletcher
been down that route waiting for commisioners hearing
some advise for anyone DO NOT SPEAK TO CSA ON THE PHONE THEY DO NOT
RECORD THE CONVERSATION CORRECTLY PUT EVERYTHING IN WRITING AND KEEP A
COPY FOR YOUR RECORDS