Overpayment
Over the last year due to two reassessments and the usual CSA incompetence I
have now overpaid my CSA 'bill' by £345.32, (based on their assessment of
liability) they collect through DEO so I have no ability to change the
payments, two letters and an email have received no acknowledgement, is
there a proper procedure to get back this money or have I just got to kiss
it goodbye?
any help appreciated
thanks
John
date: Mon, 24 Sep 2007 17:08:59 +0100
author: jb
|
Re: Overpayment
They are constantly trying to thieve, fight tooth and nail for every peny,
an appology and compensation
Start by compolaining loudly to everyone, Complaints resolution officer,
Their chief executive Stephen Geraghty, Peter Hain and for good measure
Gordon Brown. Go see your mp, dont just write to him/her then follow up the
meeting with a copy of your letter.
"jb" wrote in message
news:4qednYYQCpKmfGrbnZ2dneKdnZydnZ2d@bt.com...
> Over the last year due to two reassessments and the usual CSA incompetence
> I have now overpaid my CSA 'bill' by £345.32, (based on their assessment
> of liability) they collect through DEO so I have no ability to change the
> payments, two letters and an email have received no acknowledgement, is
> there a proper procedure to get back this money or have I just got to kiss
> it goodbye?
> any help appreciated
> thanks
> John
date: Mon, 24 Sep 2007 18:52:14 +0100
author: Fletcher
|