Dear all-

I have an LG LD2060SH.  The recirc. pump failed noisily after  about 8 
months and was replaced under warranty.  The new one after 18 months is 
still working, but noisy.  No warranty still applies.

Having removed the old pump, I can see that water has leaked around 
where the motor spindle enters the pump and has corroded the top bearing 
of the pump, which sounds like a knackered roller skate.  I've WD40'd 
the worst of the rust out, soaked in lubricating oil and covered the 
outside of the bearing in grease and re-assembled but it's still noisy.

I see I can get a new pump for 90 quid plus delivery, but everyone says 
it will take up to a month to come.

Has anyone found a good source of LG spares, and why are they so 
expensive compared to other brands?
How can I complain to LG about this whole experience?  Their customer 
services have been unhelpful.
Is it possible that I could get someone to pull the bearing and replace 
it?  Am I likely to find a match, or source the NSK bearing?  What sort 
of company might do this for me for a reasonable price?

I wish I'd kept the last pump the repairman left behind - could have 
robbed a bearing off that because each has two.

It's a shame, I used to really like LG as a brand and still do for 
electronics but I'd steer clear of their home appliances next time.

Thanks!

"John Carlyle-Clarke"  wrote in message 
news:1sWdnetBALbM5DjVnZ2dnUVZ8qXinZ2d@posted.plusnet...
> Dear all-
>
> I have an LG LD2060SH.  The recirc. pump failed noisily after  about 8 
> months and was replaced under warranty.  The new one after 18 months is 
> still working, but noisy.  No warranty still applies.
>
> Having removed the old pump, I can see that water has leaked around where 
> the motor spindle enters the pump and has corroded the top bearing of the 
> pump, which sounds like a knackered roller skate.  I've WD40'd the worst 
> of the rust out, soaked in lubricating oil and covered the outside of the 
> bearing in grease and re-assembled but it's still noisy.
>
> I see I can get a new pump for 90 quid plus delivery, but everyone says it 
> will take up to a month to come.
>
> Has anyone found a good source of LG spares, and why are they so expensive 
> compared to other brands?
> How can I complain to LG about this whole experience?  Their customer 
> services have been unhelpful.
> Is it possible that I could get someone to pull the bearing and replace 
> it?  Am I likely to find a match, or source the NSK bearing?  What sort of 
> company might do this for me for a reasonable price?
>
> I wish I'd kept the last pump the repairman left behind - could have 
> robbed a bearing off that because each has two.
>
> It's a shame, I used to really like LG as a brand and still do for 
> electronics but I'd steer clear of their home appliances next time.
>
> Thanks!

No local appliance repair shop ? If so, they might have an old pump kicking 
about that you could rob a bearing from. A gearbox rebuilder or electric 
motor rebuilder might be good places to look for bearings, as both will deal 
with factors who supply a wide range of sizes and types, and who might have 
just what you need on the shelf.

Arfa

Arfa Daily wrote:
> "John Carlyle-Clarke"  wrote in message 
> news:1sWdnetBALbM5DjVnZ2dnUVZ8qXinZ2d@posted.plusnet...
>> Dear all-
>>
>> I have an LG LD2060SH.  The recirc. pump failed noisily after  about 8 
>> months and was replaced under warranty.  The new one after 18 months is 
>> still working, but noisy.  No warranty still applies.
>>
>> Having removed the old pump, I can see that water has leaked around where 
>> the motor spindle enters the pump and has corroded the top bearing of the 
>> pump, which sounds like a knackered roller skate.  I've WD40'd the worst 
>> of the rust out, soaked in lubricating oil and covered the outside of the 
>> bearing in grease and re-assembled but it's still noisy.
>>
>> I see I can get a new pump for 90 quid plus delivery, but everyone says it 
>> will take up to a month to come.
>>
>> Has anyone found a good source of LG spares, and why are they so expensive 
>> compared to other brands?
>> How can I complain to LG about this whole experience?  Their customer 
>> services have been unhelpful.
>> Is it possible that I could get someone to pull the bearing and replace 
>> it?  Am I likely to find a match, or source the NSK bearing?  What sort of 
>> company might do this for me for a reasonable price?
>>
>> I wish I'd kept the last pump the repairman left behind - could have 
>> robbed a bearing off that because each has two.
>>
>> It's a shame, I used to really like LG as a brand and still do for 
>> electronics but I'd steer clear of their home appliances next time.
>>
>> Thanks!
> 
> No local appliance repair shop ? If so, they might have an old pump kicking 
> about that you could rob a bearing from. A gearbox rebuilder or electric 
> motor rebuilder might be good places to look for bearings, as both will deal 
> with factors who supply a wide range of sizes and types, and who might have 
> just what you need on the shelf.
> 
> Arfa 
> 
> 
A dishwasher should last more than 26 months. You still have rights 
against the retailer if it fails prematurely and you were not at fault. 
Contact the retailer.

You could also contact LG and invite them to fix it as a goodwill gesture.

Try posting on uk.legal.moderated for a more authoritative answer.

John Carlyle-Clarke wrote:
> Dear all-
> 
> I have an LG LD2060SH.  The recirc. pump failed noisily after  about 8 
> months and was replaced under warranty.  The new one after 18 months is 
> still working, but noisy.  No warranty still applies.
> 
> Having removed the old pump, I can see that water has leaked around 
> where the motor spindle enters the pump and has corroded the top bearing 
> of the pump, which sounds like a knackered roller skate.  I've WD40'd 
> the worst of the rust out, soaked in lubricating oil and covered the 
> outside of the bearing in grease and re-assembled but it's still noisy.
> 
> I see I can get a new pump for 90 quid plus delivery, but everyone says 
> it will take up to a month to come.
> 
> Has anyone found a good source of LG spares, and why are they so 
> expensive compared to other brands?
> How can I complain to LG about this whole experience?  Their customer 
> services have been unhelpful.
> Is it possible that I could get someone to pull the bearing and replace 
> it?  Am I likely to find a match, or source the NSK bearing?  What sort 
> of company might do this for me for a reasonable price?
> 
> I wish I'd kept the last pump the repairman left behind - could have 
> robbed a bearing off that because each has two.
> 
> It's a shame, I used to really like LG as a brand and still do for 
> electronics but I'd steer clear of their home appliances next time.
> 
> Thanks!
replacing the bearing might only be a short term fix unless you can fix 
the water leak, and that might require a new seal and if its worn the 
shaft as they sometimes do then its a new pump

-- 
Kevin R
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