On Fri, 9 Oct 2009 10:35:34 +0100, June Hughes
 wrote:

>Talking of tubes, on the way home from work last night we had the most 
>wonderful tube driver.  It was a lady, who sounded more like an air 
>hostess than a train driver.  She was great. She kept us informed of 
>what was going on; she thanked us for using her train and she drove 
>without slamming the carriages together.  She also got all the customers 
>in our carriage talking, which was great and very unusual for 
>tube-users.  Good for her.   I have never been on her train before but 
>everyone was impressed with her.  I was so impressed that I asked at the 
>ticket office and am going to tell customer services.  That is some 
>going for a veteran tube-user like me. The ticket lady knew exactly who 
>the lady in question was and said she is always like that, even at 5am. 

Feedback on good performance is always very welcome so please make sure
that customer services or the Line General Manager (Jeff Ellis for the
Northern Line) is made aware.

>Why can't more of them be like her?

Not everyone is the same. It can go too far sometimes and it can border
on being irritating but we do have some splendid drivers and station
staff.
-- 
Paul C