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date: Sat, 7 Jun 2008 15:52:54 -0700 (PDT),    group: uk.business.accountancy        back       
wkhenifi@crownfineart.com e1-7qtr-nqs6-6kyd@emailias.com   
We have a clear 4 hour fix service level agreement (SLA). I've just
joined the firm and noticed that they take on average over 16 hours to
fix equipment. And its rare that they fix within 4 hours. I've made
various comments to them which just get ignored
date: Sat, 7 Jun 2008 15:52:54 -0700 (PDT)   author:   battlefield

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