Todays usage calculations - Complete screwup!!
I have just received a text message and exmail saying that my usage is
in need of checking. So I logged in to the account and checked.
I think the A&A abacus is broken, or prossibly being used upside down.
The maths just don't work. Anyone else noticed this?
Here is what I see... Even the monthly allowance is wrong as I am on an
8GB tarrif and not the reported 5GB. Something has gone badly wrong.
=================================================================
Your current usage on your broadband login xxxxxxxxxx@q is as follows.
THIS IS NOT A BILL. This is a statement of current usage levels.
We have sent you this statement because your usage is higher than expected,
or because you have asked to be advised at a specific usage level.
Usage is billed from the billing date/time until the next bill regardless of
the period covered by the bill. The period covered by the bill
determines the
allowances for the period based on the tariff selected at the moment the
bill
is generated.
Bill date Today 05:06:01
Period covered Today to 31 Oct
Tariff 5.00G/month peak, 100G/month off peak
Peak period download (9am-6pm Mon-Fri)
--------------------------------------
Under usage brought forward 3.16G
Under usage lost 3.16G
Total allowance brought forward None
Total Allowance 5.00G
Total usage this period 5.11G
Over usage to carry forward 113M
OffPeak period download
-----------------------
Under usage brought forward 194G
Under usage lost 9
Total allowance brought forward 194G
Allowance for this period 100G
Allowance brought forward 194G
Total Allowance 294G
Total usage this period 26.8G
Under usage to carry forward 268G
If you have any queries, please contact sales.
Thank you.
=================================================================
I think I might actually contact "sales". :-)
date: Thu, 01 Oct 2009 08:15:05 +0100
author: Kelvin J. Hill
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