URL: http://aaisp.blogspot.com/2008/09/voip-999-and-112-calls.html

Posted at 2008-09-15 07:37:00 BST by AAISP Status

Calls to emergency services now have to be possible via VoIP. We have
been trying to arrange this for some time, and neither of the carriers
we use are quite ready yet. We expect that this will be resolved any
day now. OFCOM are aware of this. In the mean time we have added a
clause to our terms to cover this.

Whilst we will be providing access to 999 and 112 this is not something
to rely on. You should always ensure there are older means to call
Emergency Services numbers. Correct operation of VoIP depends on your
VoIP and internet equipment working (so power available). It also
depends on an inherently unreliable service of the internet itself. We
cannot guarantee 100% availability of our internet services and hence
VoIP access to 999 and 112.

The change in regulations also mean it is quite likely that we will no
longer be providing international outgoing calls. We are looking at
ways to arrange it so a separate company provides such calls in a
seamless way. We'll provide more specific advance notice if we do have
to withdraw this service or if there is a change of configuration
necessary.

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URL: http://aaisp.blogspot.com/2008/09/voip-999-and-112-calls.html?showComment=1221465420000#c836203172555649387

Posted at 2008-09-15 08:57:00 BST by AAISP Status

Just to clarify, we are trying to find a way to continue to provide
international calls if possible. We just need to find a way that does
not fall foul of OFCOM rules.

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