Published Mon, 02 Jun 2008 18:20:00 +0000
A small number of customers that have VAT inclusive billing and have
charges for calls/texts this month would have received an invoice that
showed the VAT inclusive total for calls and texts and then added VAT
again.

The actual invoice total as shown on the statement is correct and any
direct debit is correct. The invoice was formatted incorrectly.

If you have one of these invoices, you can get the correct version from
the on-line accounts or ask the accounts department to send you a new
copy.

Sorry for any confusion caused.
See http://aaisp.blogspot.com/2008/06/inc-vat-callstexts-bills-this-month.html