Can someone explain to me who the heck we're supposed to call if lines 
go down. Whenever I'm disconnected getting information of current state 
of play is always more of a miss than a hit.

My two bonded lines went down at 6:45pm, but other lines I have control 
of are all OK (according to cluless). Might as well check if it's a wide 
problem so I call the 'status' line:

05555 400 992 - busy tone
03333 400 992 - BT lady says 'sorry there is a fault'
01344 400 992 - click, beep, disconnect

01344 400 999 - answerphone saying the office is closed
03333 400 999 - ditto * THIS IS THE NO ON THE STATUS PAGE *
05555 400 999 - ditto

01344 400 990 - ditto

I can barely remember the last time there was a fault and I was actually 
able to get through to the status message!

Both my lines are back up now, but the inability to check the automated 
status messages is really annoying.

Nick Perry wrote:
> Can someone explain to me who the heck we're supposed to call if lines 
> go down. Whenever I'm disconnected getting information of current state 
> of play is always more of a miss than a hit.
> 
> My two bonded lines went down at 6:45pm, but other lines I have control 
> of are all OK (according to cluless). Might as well check if it's a wide 
> problem so I call the 'status' line:
> 
> 05555 400 992 - busy tone
18866 (Finarea SA) says they do not support this number
> 03333 400 992 - BT lady says 'sorry there is a fault'
Engaged
> 01344 400 992 - click, beep, disconnect
Engaged
> 
> 01344 400 999 - answerphone saying the office is closed
ditto
> 03333 400 999 - ditto * THIS IS THE NO ON THE STATUS PAGE *
ditto
> 05555 400 999 - ditto
Not supported by 18866
> 
> 01344 400 990 - ditto
Ditto
> 
> I can barely remember the last time there was a fault and I was actually 
> able to get through to the status message!
> 
> Both my lines are back up now, but the inability to check the automated 
> status messages is really annoying.
I too have had trouble in the past.  All I want to hear is the status 
message, but have not been able to for a long time now.

-- 
      Tony Firshman
<firstname>@<surname>.co.uk