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date: Tue, 8 Jan 2008 19:41:30 +0000,    group: uk.tech.tv.sky        back       
SKY+ Second Box Multiroom issue   
Pace SKY+ box in daughters room when switched on this eve is reporting 
no signal on both inputs.  Our HD Box is fine so am i right in 
suspecting this is a hardware issue?

The box was originally ours before we upgraded to HD so is probably at 
least 18mths - 2yrs old.  I've rebooted the box, swapped inputs and 
forced a software upadate to no avail.

I'll dig out our older SKY box from the attic tomorrow to confirm the 
inputs are OK but is there anything else I can check before I call SKY?

-- 
Darren Griffin
PocketGPSWorld - www.PocketGPSWorld.com
The Premier GPS Resource for News, Reviews and Forums
date: Tue, 8 Jan 2008 19:41:30 +0000   author:   Darren Griffin - PocketGPSWorld.Com

Re: SKY+ Second Box Multiroom issue   
If there is No Satellite Signal there you wont be able to do a software 
download.

The lack of signal MAY be tuner fault or it may be LNB or cable.  Have you 
tried switching boxes?  if the HD box works then you'll KNOW it the Sky + 
thats at fault
date: Tue, 08 Jan 2008 19:43:28 GMT   author:   Ade Evans

Re: SKY+ Second Box Multiroom issue   
On 2008-01-08 19:43:28 +0000, "Ade Evans"  said:

> If there is No Satellite Signal there you wont be able to do a software
> download.
> 
> The lack of signal MAY be tuner fault or it may be LNB or cable.  Have you
> tried switching boxes?  if the HD box works then you'll KNOW it the Sky +
> thats at fault

Swapping the HD box isn't practical as it's been cable tidies into the 
corner in the lounge and would be a mare to extract!  I'll have to 
venture into the loft and dig out the old Panasonic box tomorrow to 
check the cable to her bedroom works.

-- 
Darren Griffin
PocketGPSWorld - www.PocketGPSWorld.com
The Premier GPS Resource for News, Reviews and Forums
date: Tue, 8 Jan 2008 20:24:23 +0000   author:   Darren Griffin - PocketGPSWorld.Com

Re: SKY+ Second Box Multiroom issue   
On 2008-01-08 20:24:23 +0000, Darren Griffin - PocketGPSWorld.Com 
 said:

> Swapping the HD box isn't practical as it's been cable tidies into the 
> corner in the lounge and would be a mare to extract!  I'll have to 
> venture into the loft and dig out the old Panasonic box tomorrow to 
> check the cable to her bedroom works.

I dug out the old Panasonic box and confirmed the cables were OK and 
signal was present so called Sky.

They asked what error number was displayed on the signal (29) and then 
got me to rset the LNB settings in the installer menu and it is now 
working.  The CS agent said it was a recent software download that had 
caused some issues, has anyone heard of this?

-- 
Darren Griffin
PocketGPSWorld - www.PocketGPSWorld.com
The Premier GPS Resource for News, Reviews and Forums
date: Wed, 9 Jan 2008 13:42:12 +0000   author:   Darren Griffin - PocketGPSWorld.Com

Re: SKY+ Second Box Multiroom issue   
On Tue, 8 Jan 2008 19:41:30 +0000, Darren Griffin - PocketGPSWorld.Com
 wrote:

>Pace SKY+ box in daughters room when switched on this eve is reporting 
>no signal on both inputs.  Our HD Box is fine so am i right in 
>suspecting this is a hardware issue?
>
>The box was originally ours before we upgraded to HD so is probably at 
>least 18mths - 2yrs old.  I've rebooted the box, swapped inputs and 
>forced a software upadate to no avail.
>
>I'll dig out our older SKY box from the attic tomorrow to confirm the 
>inputs are OK but is there anything else I can check before I call SKY?

Try your HD box in daughters bedroom?
-- 
Cheers

Peter
date: Thu, 10 Jan 2008 00:30:48 +0000   author:   PeterT

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