So we cancelled Sky 30 days ago almost because they couldn't offer us Sky+ 
for £49 or for FREE.

We will now be signing up to Sky again as a new customer? so will we be 
eligible for any Sky+ offers?

"Steven"  wrote in message 
news:flb7el$cg6$1@energise.enta.net...
> So we cancelled Sky 30 days ago almost because they couldn't offer us Sky+ 
> for £49 or for FREE.
>
> We will now be signing up to Sky again as a new customer? so will we be 
> eligible for any Sky+ offers?
>
>


no.
they will class you as an ex customer.



-- 
Gareth.

That fly... is your magic wand.
http://www.last.fm/user/dsbmusic/

"the dog from that film you saw"  wrote 
in message news:5tsn97F1f4flsU1@mid.individual.net...
>
> "Steven"  wrote in message 
> news:flb7el$cg6$1@energise.enta.net...
>> So we cancelled Sky 30 days ago almost because they couldn't offer us 
>> Sky+ for £49 or for FREE.
>>
>> We will now be signing up to Sky again as a new customer? so will we be 
>> eligible for any Sky+ offers?
>>
>>
>
>
> no.
> they will class you as an ex customer.
>
>
>
> -- 
> Gareth.
>
> That fly... is your magic wand.
> http://www.last.fm/user/dsbmusic/
>

Right so I get another family member to subscribe then?

In article ,
 "the dog from that film you saw"  
 wrote:

> "Steven"  wrote in message 
> news:flb7el$cg6$1@energise.enta.net...
> > So we cancelled Sky 30 days ago almost because they couldn't offer us Sky+ 
> > for £49 or for FREE.
> >
> > We will now be signing up to Sky again as a new customer? so will we be 
> > eligible for any Sky+ offers?
> >
> no.
> they will class you as an ex customer.

How long are you classed as an ex-customer? My subscription ended nearly 
14 months ago and I'm thinking about getting just 3 mixes and using my 
old Pace Sky+ box. Would I be tied into a new 12 month contract?

"Chris Leuty"  wrote in message 
news:news-8DADE5.18171931122007@news.ntli.net...
> In article ,
> "the dog from that film you saw" 
> wrote:
>
>> "Steven"  wrote in message
>> news:flb7el$cg6$1@energise.enta.net...
>> > So we cancelled Sky 30 days ago almost because they couldn't offer 
>> > us Sky+
>> > for £49 or for FREE.
>> >
>> > We will now be signing up to Sky again as a new customer? so will 
>> > we be
>> > eligible for any Sky+ offers?
>> >
>> no.
>> they will class you as an ex customer.
>
> How long are you classed as an ex-customer? My subscription ended 
> nearly
> 14 months ago and I'm thinking about getting just 3 mixes and using my
> old Pace Sky+ box. Would I be tied into a new 12 month contract?

Yes

"Bob Lucas"  wrote in message 
news:flbi5i$cj9$1@news.datemas.de...
>
> "Chris Leuty"  wrote in message 
> news:news-8DADE5.18171931122007@news.ntli.net...
>> In article ,
>> "the dog from that film you saw" 
>> wrote:
>>
>>> "Steven"  wrote in message
>>> news:flb7el$cg6$1@energise.enta.net...
>>> > So we cancelled Sky 30 days ago almost because they couldn't offer us 
>>> > Sky+
>>> > for £49 or for FREE.
>>> >
>>> > We will now be signing up to Sky again as a new customer? so will we 
>>> > be
>>> > eligible for any Sky+ offers?
>>> >
>>> no.
>>> they will class you as an ex customer.
>>
>> How long are you classed as an ex-customer? My subscription ended nearly
>> 14 months ago and I'm thinking about getting just 3 mixes and using my
>> old Pace Sky+ box. Would I be tied into a new 12 month contract?
>
> Yes
>

I thought you only get tied into a contract if you take new equipment or 
take multiroom??.

Andrew.

In article <Rcvej.71133$c_1.33456@text.news.blueyonder.co.uk>,
 "Andrew Simpson"  wrote:

> I thought you only get tied into a contract if you take new equipment or 
> take multiroom??.

That's what I was hoping for. As Sky would have near-zero expense in 
re-enabling my card, you'd think they'd be happy for any money from me. 
I suppose I could phone them up...

"Chris Leuty"  wrote in message 
news:news-4F35D2.08395802012008@news.ntli.net...
> In article <Rcvej.71133$c_1.33456@text.news.blueyonder.co.uk>,
> "Andrew Simpson"  wrote:
>
>> I thought you only get tied into a contract if you take new equipment 
>> or
>> take multiroom??.
>
> That's what I was hoping for. As Sky would have near-zero expense in
> re-enabling my card, you'd think they'd be happy for any money from 
> me.
> I suppose I could phone them up...

You may be correct regarding the terms and conditions that apply to a 
stand-alone viewing contract - that does not involve the supply of any 
new equipment.  However, I have searched the Sky website for precise 
contract terms - without success.

The OP stated that he had cancelled Sky 30 days ago,  because they 
wouldn't offer Sky+ for £49 or for FREE.  He wanted to sign up to Sky 
again as a new customer - and asked whether he would be eligible for any 
Sky+ offers?

The FAQs at 
http://mysky.sky.com/portal/site/skycom/skyproducts/getsky/helpandquestions/returningfaqs 
are not particularly helpful, although they do suggest that for previous 
subscribers, Sky would reactivate the original contract.  The only way 
be certain is to ask Sky to send a paper copy of the contract terms that 
would apply, if they agree to re-enable the card and add Sky+ functions 
to the ordinary subscription.  Do not rely upon anything that a call 
centre operative might tell you.

Incidentally, I have subscribed to Sky and Sky+ for many years so in my 
case, all minimum contract terms expired long ago.  However, when Sky 
replaced my Sky+ receiver last year, the box contained a copy of the 
Sky+ contract terms and conditions that apply to new subscribers.  The 
T&Cs state clearly that Sky+ is governed by additional contract 
conditions, which supplement Sky's standard terms and conditions.  The 
Sky+ contract also indicated that this additional service is subject to 
a 12-month minimum contract period, which commences from the initial 
Sky+ activation date.

A similar restriction applies to new Multiroom contracts, irrespective 
of whether the underlying viewing contract has been in force for more 
than 12 months.

In <flb9dg$ftr$1@energise.enta.net>, "Steven"
 wrote:
>"the dog from that film you saw"  wrote 
>in message news:5tsn97F1f4flsU1@mid.individual.net...
>>> We will now be signing up to Sky again as a new customer? so will we be 
>>> eligible for any Sky+ offers?

>> no.
>> they will class you as an ex customer.

>Right so I get another family member to subscribe then?

No, only if you want to commit fraud. Re-read your contract, the bit about
"one per household", and the contract's definition of "household".

In article <flflh5$63e$1@news.datemas.de>, "Bob Lucas"  
wrote:

> You may be correct regarding the terms and conditions that apply to a 
> stand-alone viewing contract - that does not involve the supply of any 
> new equipment.  However, I have searched the Sky website for precise 
> contract terms - without success.

I used the My Sky contact form to ask about this and they replied that I 
will not be under a 12 month contract and can cancel at any time with 
one month's notice.

"Chris Leuty"  wrote in message 
news:news-324CE7.22363303012008@news.ntli.net...
> In article <flflh5$63e$1@news.datemas.de>, "Bob Lucas" 
> 
> wrote:
>
>> You may be correct regarding the terms and conditions that apply to a
>> stand-alone viewing contract - that does not involve the supply of 
>> any
>> new equipment.  However, I have searched the Sky website for precise
>> contract terms - without success.
>
> I used the My Sky contact form to ask about this and they replied that 
> I
> will not be under a 12 month contract and can cancel at any time with
> one month's notice.

Great.  I glad you were able to obtain a definitive answer.

the dog from that film you saw wrote:
> "Steven"  wrote in message
> news:flb7el$cg6$1@energise.enta.net...
>> So we cancelled Sky 30 days ago almost because they couldn't offer
>> us Sky+ for £49 or for FREE.
>>
>> We will now be signing up to Sky again as a new customer? so will we
>> be eligible for any Sky+ offers?
>>
>>
>
>
> no.
> they will class you as an ex customer.

Just use your middle name or maiden name, they dont check.

Gaz

Mike Henry wrote:
> In <flb9dg$ftr$1@energise.enta.net>, "Steven"
>  wrote:
>> "the dog from that film you saw"
>>  wrote in message
>> news:5tsn97F1f4flsU1@mid.individual.net...
>>>> We will now be signing up to Sky again as a new customer? so will
>>>> we be eligible for any Sky+ offers?
>
>>> no.
>>> they will class you as an ex customer.
>
>> Right so I get another family member to subscribe then?
>
> No, only if you want to commit fraud. Re-read your contract, the bit
> about "one per household", and the contract's definition of
> "household".

And can you point me to a succesful prosecution of fraud involving 
individuals applying as old customers?

Gaz

In , "Gaz"  wrote:
>Mike Henry wrote:
>> In <flb9dg$ftr$1@energise.enta.net>, "Steven"
>>  wrote:
>>> "the dog from that film you saw"
>>>  wrote in message
>>> news:5tsn97F1f4flsU1@mid.individual.net...
>>>>> We will now be signing up to Sky again as a new customer? so will
>>>>> we be eligible for any Sky+ offers?
>>
>>>> no.
>>>> they will class you as an ex customer.
>>
>>> Right so I get another family member to subscribe then?
>>
>> No, only if you want to commit fraud. Re-read your contract, the bit
>> about "one per household", and the contract's definition of
>> "household".
>
>And can you point me to a succesful prosecution of fraud involving 
>individuals applying as old customers?

So you admit it's fraud then. Just wanted to be clear.

Mike Henry wrote:
> In , "Gaz"  wrote:
>> Mike Henry wrote:
>>> In <flb9dg$ftr$1@energise.enta.net>, "Steven"
>>>  wrote:
>>>> "the dog from that film you saw"
>>>>  wrote in message
>>>> news:5tsn97F1f4flsU1@mid.individual.net...
>>>>>> We will now be signing up to Sky again as a new customer? so will
>>>>>> we be eligible for any Sky+ offers?
>>>
>>>>> no.
>>>>> they will class you as an ex customer.
>>>
>>>> Right so I get another family member to subscribe then?
>>>
>>> No, only if you want to commit fraud. Re-read your contract, the bit
>>> about "one per household", and the contract's definition of
>>> "household".
>>
>> And can you point me to a succesful prosecution of fraud involving
>> individuals applying as old customers?
>
> So you admit it's fraud then. Just wanted to be clear.

I would suggest that the Police would not be interested, and the CPS would 
laugh out loud. Civil redress maybe. Even then, i could imagine the judge 
telling sky to stop being such a bunch of tossers and award then £30.

Gaz

On 3 Jan, 22:38, Chris Leuty  wrote:
> I used the MySkycontact form to ask about this and they replied that I
> will not be under a 12 month contract and can cancel at any time with
> one month's notice.

However, now that I have actually phoned them up, they say it's a
minimum12 months! They did have a record of the email but he said I
was given the wrong information. That person will no doubt be sent for
intensive re-training or simply shot in the car park in Livingston....