That's got your attenion.

We have a basic Virgin cable account in London, no frills TV, telephone
with free national rate calls and broadband.
The BB is the basic 2mb package.
The whole lot comes in under £25 a month.
Yesterday I decided to uopgrade the BB to the next level, up to 10mb.
Pick up the phone and dial 150, free call.
Pushed a couple of buttons to get through the auto stuff and talk to a
droid. Gave the account number and address and told him what I wanted to
do. No problem he says, one moment please...................
ok sir that's done, it usually takes about 24 hours to kick in, anything
else we can do for you?

Er no, that,s fine, thank you. 

Now the interesting thing here is that the account is in my wifes name
and I'm damn sure I do not sound like a woman on the phone.

Anyway 10 minutes later I logged on to Speedtester and blam we have warp
speed.

Apart from the lousy laggy cableTV boxes I like Virgin cable.

-- 
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On 31/08/2008 in message <1imj5cs.afrjmy1ruhkpfN%datasmog@hotmail.com> ray 
wrote:

>Anyway 10 minutes later I logged on to Speedtester and blam we have warp
>speed.

This is an instance where modern technology works. I forgot my Sky PIN 
once and so called them to have it reset which they did while I was 
holding on for no more than a couple of minutes.

Afterwards I thought about what was involved, first step push some buttons 
on a computer, then send that information electronically to a transmitter, 
beam it up to a satellite, transmit it alongside all the other data, have 
it picked up by Sky boxes everywhere and have it ignored by all of them 
except mine which recognised it and changed my PIN instantly.

-- 
Jeff Gaines Damerham Hampshire UK
There is no reason anyone would want a computer in their home.
(Ken Olson, president Digital Equipment, 1977)

"ray"  wrote in message 
news:1imj5cs.afrjmy1ruhkpfN%datasmog@hotmail.com...
.
> Yesterday I decided to uopgrade the BB to the next level, up to 10mb.
> Pick up the phone and dial 150, free call.
> Pushed a couple of buttons to get through the auto stuff and talk to a
> droid. Gave the account number and address and told him what I wanted to
> do. No problem he says, one moment please...................
> ok sir that's done, it usually takes about 24 hours to kick in, anything
> else we can do for you?

That is good service then
Nice to know that there are still some helpful people on the customer help 
lines

-- 
Barb