I note that BT have started charging for services that I used to get
free - such as £3 for voicemail 1571.  This is presumably as I use Sky
Talk and so no calls are paid via BT.

Anybody else getting these extra charges? (I guess it's in their
T&C,but it's easier to ask around that dig through them).

macky wrote:
> I note that BT have started charging for services that I used to get
> free - such as £3 for voicemail 1571.  This is presumably as I use Sky
> Talk and so no calls are paid via BT.
> 
> Anybody else getting these extra charges? (I guess it's in their
> T&C,but it's easier to ask around that dig through them).

BT website still lists 1571 as a free feature. 1571 enhanced services 
(personal message/message alert) are premium @ £1.50pm each.

PeeGee
-- 
The reply address is a spam trap. All mail is reported as spam.
"Nothing should be able to load itself onto a computer without the 
knowledge or consent of the computer user. Software should also be able 
to be removed from a computer easily."
Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)

In ,
macky  wrote:

>I note that BT have started charging for services that I used to get
>free - such as £3 for voicemail 1571.  This is presumably as I use Sky
>Talk and so no calls are paid via BT.
>
>Anybody else getting these extra charges? (I guess it's in their
>T&C,but it's easier to ask around that dig through them).

1571 and Caller Display are both still free from BT, provided that you
make 2 chargeable BT calls each month. The 1571 change was printed in big
letters on the last page of the bill (it's on my March 2007 bill), so if
you didn't read your own bills then, er...

In <fjk01f$ed9$1@aioe.org>, PeeGee  wrote:

>macky wrote:
>> I note that BT have started charging for services that I used to get
>> free - such as £3 for voicemail 1571.  This is presumably as I use Sky
>> Talk and so no calls are paid via BT.
>> 
>> Anybody else getting these extra charges? (I guess it's in their
>> T&C,but it's easier to ask around that dig through them).
>
>BT website still lists 1571 as a free feature.

Well, along with the following text, which is not "small print" but the
same size:
"Customers who do not make chargeable or inclusive calls with BT will be
charged for BT Answer 1571 standard service. Customers who are billed
monthly must make at least two chargeable calls with BT in that month or
BT will charge (incl. VAT) £1.00 a month for the standard BT Answer 1571
service. Customers who are billed quarterly must make at least six
chargeable calls with BT within that quarter or BT will charged (incl.
VAT) £3.00 a quarter."

When the price changed this information was sent to every BT customer: it
was printed on the bills.

Mike Henry wrote:
> In <fjk01f$ed9$1@aioe.org>, PeeGee  wrote:
> 
>> macky wrote:
>>> I note that BT have started charging for services that I used to get
>>> free - such as £3 for voicemail 1571.  This is presumably as I use Sky
>>> Talk and so no calls are paid via BT.
>>>
>>> Anybody else getting these extra charges? (I guess it's in their
>>> T&C,but it's easier to ask around that dig through them).
>> BT website still lists 1571 as a free feature.
> 
> Well, along with the following text, which is not "small print" but the
> same size:
> "Customers who do not make chargeable or inclusive calls with BT will be
> charged for BT Answer 1571 standard service. Customers who are billed
> monthly must make at least two chargeable calls with BT in that month or
> BT will charge (incl. VAT) £1.00 a month for the standard BT Answer 1571
> service. Customers who are billed quarterly must make at least six
> chargeable calls with BT within that quarter or BT will charged (incl.
> VAT) £3.00 a quarter."

That's the problem with web sites - it is listed as a free feature, but 
if you then go to "more information" (which also says it's free), then 
select "BT Answer 1571" you get additional information which says the 
above (in smaller text) followed by "free" in red text.

That makes it the same arrangement as the "free" caller display with 
"Privacy at Home".

> 
> When the price changed this information was sent to every BT customer: it
> was printed on the bills.

I dispute that, I have the paperless option and did not receive an 
e-mail :-(

I've not noticed the change as have two "backup" ISPs (with e-mail 
addresses I haven't got round to replacing) that I access via BT at 30 
day intervals. With the 6p setup fee, that may have to change, though.

PeeGee
-- 
The reply address is a spam trap. All mail is reported as spam.
"Nothing should be able to load itself onto a computer without the 
knowledge or consent of the computer user. Software should also be able 
to be removed from a computer easily."
Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)

Mike Henry wrote:
> In ,
> macky  wrote:
> 
>> I note that BT have started charging for services that I used to get
>> free - such as £3 for voicemail 1571.  This is presumably as I use Sky
>> Talk and so no calls are paid via BT.
>>
>> Anybody else getting these extra charges? (I guess it's in their
>> T&C,but it's easier to ask around that dig through them).
> 
> 1571 and Caller Display are both still free from BT, provided that you
> make 2 chargeable BT calls each month. The 1571 change was printed in big
> letters on the last page of the bill (it's on my March 2007 bill), so if
> you didn't read your own bills then, er...
> 
> 

... it's probably because you are on the paperless option.

PeeGee
-- 
The reply address is a spam trap. All mail is reported as spam.
"Nothing should be able to load itself onto a computer without the 
knowledge or consent of the computer user. Software should also be able 
to be removed from a computer easily."
Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)

Thanks all.  Yes, I do use paperless billing and had nothing informing
me of the change.

Next obvious question: if I'm using Sky Talk how can I make 2 calls
through BT ?

On 10 Dec, 23:01, PeeGee  wrote:
> Mike Henry wrote:
> > In ,
> > macky  wrote:
>
> >> I note that BT have started charging for services that I used to get
> >> free - such as £3 for voicemail 1571.  This is presumably as I use Sky
> >> Talk and so no calls are paid via BT.
>
> >> Anybody else getting these extra charges? (I guess it's in their
> >> T&C,but it's easier to ask around that dig through them).
>
> > 1571 and Caller Display are both still free from BT, provided that you
> > make 2 chargeable BT calls each month. The 1571 change was printed in big
> > letters on the last page of the bill (it's on my March 2007 bill), so if> > you didn't read your own bills then, er...
>
> ... it's probably because you are on the paperless option.
>
> PeeGee
> --
> The reply address is a spam trap. All mail is reported as spam.
> "Nothing should be able to load itself onto a computer without the
> knowledge or consent of the computer user. Software should also be able
> to be removed from a computer easily."
> Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)- Hide quoted text -
>
> - Show quoted text -

macky wrote:
> Thanks all.  Yes, I do use paperless billing and had nothing informing
> me of the change.
> 
> Next obvious question: if I'm using Sky Talk how can I make 2 calls
> through BT ?
> 
> On 10 Dec, 23:01, PeeGee  wrote:
>> Mike Henry wrote:
>>> In ,
>>> macky  wrote:
>>>> I note that BT have started charging for services that I used to get
>>>> free - such as £3 for voicemail 1571.  This is presumably as I use Sky
>>>> Talk and so no calls are paid via BT.
>>>> Anybody else getting these extra charges? (I guess it's in their
>>>> T&C,but it's easier to ask around that dig through them).
>>> 1571 and Caller Display are both still free from BT, provided that you
>>> make 2 chargeable BT calls each month. The 1571 change was printed in big
>>> letters on the last page of the bill (it's on my March 2007 bill), so if
>>> you didn't read your own bills then, er...
>> ... it's probably because you are on the paperless option.
>>

Prefix the call with 1280 which over-rides the "carrier preselect" used 
by Sky Talk.

PeeGee
-- 
The reply address is a spam trap. All mail is reported as spam.
"Nothing should be able to load itself onto a computer without the 
knowledge or consent of the computer user. Software should also be able 
to be removed from a computer easily."
Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)

Brilliant, most useful information PeeGee.

On 11 Dec, 17:07, PeeGee  wrote:
>
> Prefix the call with 1280 which over-rides the "carrier preselect" used
> by Sky Talk.
>
> PeeGee
> --
> The reply address is a spam trap. All mail is reported as spam.
> "Nothing should be able to load itself onto a computer without the
> knowledge or consent of the computer user. Software should also be able
> to be removed from a computer easily."
> Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)- Hide quoted text -
>
> - Show quoted text -

"PeeGee"  wrote in message 
news:fjmg3q$41t$1@aioe.org...
>
> Prefix the call with 1280 which over-rides the "carrier preselect" used by 
> Sky Talk.
>
> PeeGee

There used to be a similar prefix for using Sky Talk on a BT line.

Anyone remember what it was or know if it still works?


Stephen

Stephen Stewart wrote:
> "PeeGee"  wrote in message 
> news:fjmg3q$41t$1@aioe.org...
>> Prefix the call with 1280 which over-rides the "carrier preselect" used by 
>> Sky Talk.
>>
>> PeeGee
> 
> There used to be a similar prefix for using Sky Talk on a BT line.
> 
> Anyone remember what it was or know if it still works?
> 
> 
> Stephen 
> 
> 

Sorry, don't remember. However, I moved from the prefix system to CPS as 
you do not get the free evening/weekend calls you get with the Freetime 
CPS version.

PeeGee
-- 
The reply address is a spam trap. All mail is reported as spam.
"Nothing should be able to load itself onto a computer without the 
knowledge or consent of the computer user. Software should also be able 
to be removed from a computer easily."
Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)

macky wrote:
> Brilliant, most useful information PeeGee.
> 
> On 11 Dec, 17:07, PeeGee  wrote:
>> Prefix the call with 1280 which over-rides the "carrier preselect" used
>> by Sky Talk.
>>

One thing I forgot to mention, calls to 0844/0845 are the same on BT and 
Sky Talk, as are daytime calls to geographic numbers (assuming you are 
on "Freetime"). So it need not cost any more to make two BT calls per 
month :-)

PeeGee
-- 
The reply address is a spam trap. All mail is reported as spam.
"Nothing should be able to load itself onto a computer without the 
knowledge or consent of the computer user. Software should also be able 
to be removed from a computer easily."
Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)

Stephen Stewart  wrote:
: There used to be a similar prefix for using Sky Talk on a BT line.

: Anyone remember what it was or know if it still works?

I recall that a few years ago in the very early days of Sky Talk (before CPS)
the prefix was (I think) 140

"Brian McIlwrath"  wrote in message 
news:fjs2eh$ecn$2@south.jnrs.ja.net...
> Stephen Stewart  wrote:
> : There used to be a similar prefix for using Sky Talk on a BT line.
>
> : Anyone remember what it was or know if it still works?
>
> I recall that a few years ago in the very early days of Sky Talk (before 
> CPS)
> the prefix was (I think) 140

So am I right in assuming it's defunct now?


Stephen

Stephen Stewart wrote:
> "Brian McIlwrath"  wrote in message 
> news:fjs2eh$ecn$2@south.jnrs.ja.net...
>> Stephen Stewart  wrote:
>> : There used to be a similar prefix for using Sky Talk on a BT line.
>>
>> : Anyone remember what it was or know if it still works?
>>
>> I recall that a few years ago in the very early days of Sky Talk (before 
>> CPS)
>> the prefix was (I think) 140
> 
> So am I right in assuming it's defunct now?
> 
> 
> Stephen 
> 
> 

You will probably need someone still using it or someone who was 
"forced" to change to CPS to answer that :-) It doesn't seem to figure 
in Sky information any more.

I cannot see the benefit anyway. Dial 140 first to pay Sky for the calls 
(with no free calls) instead of BT or dial 1280 to suppress Skytalk to 
get cheaper calls using BT Friends & Family (10 land/mobile, 5 
international) when not getting free calls. Storing 1280 on the phone 
provides a reminder :-)

PeeGee
-- 
The reply address is a spam trap. All mail is reported as spam.
"Nothing should be able to load itself onto a computer without the 
knowledge or consent of the computer user. Software should also be able 
to be removed from a computer easily."
Peter Cullen, Microsoft Chief Privacy Strategist (Computing 18 Aug 05)