Demand Five

I wonder if anyone has gotten DemandFive to accept a payment and then
allow a download of a programme e.g. CSI? The payment system that
extracts cash from bank cards is very efficient. Indeed I paid for a
download yesterday. However the system wont let me actually download
the file required - I click on 'downloadnow' - and nothing happens.
And my Basket is empty. Yet I got an email confirming the purchase. I
have tried the Chat Help but this was unavailable. Customer service
have yet to reply 'within 24 hours' (its now more than 24 hours). CJB.

date: Sun, 17 Aug 2008 14:58:58 -0700 (PDT) author: CJB

Re: Demand Five

"CJB"  wrote in message 
news:a95429e9-e4fa-4db0-9dd0-b470303f067f@e53g2000hsa.googlegroups.com...
>I wonder if anyone has gotten DemandFive to accept a payment and then
> allow a download of a programme e.g. CSI? The payment system that
> extracts cash from bank cards is very efficient. Indeed I paid for a
> download yesterday. However the system wont let me actually download
> the file required - I click on 'downloadnow' - and nothing happens.
> And my Basket is empty. Yet I got an email confirming the purchase. I
> have tried the Chat Help but this was unavailable. Customer service
> have yet to reply 'within 24 hours' (its now more than 24 hours). CJB.



Well it's living up to its name then: You are demanding something from 
"channel 5".

date: Sun, 17 Aug 2008 23:45:18 +0100 author: Light of Aria