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date: Fri, 11 Jul 2008 09:24:17 +0100,    group: uk.local.lincolnshire        back       
East Midlands Ambulance Service   
So in the past few days we have had



An Ambulance getting lost between Mablethorpe and Grimsby



An Ambulance travelling 23 miles to from Bardney to Lincoln



A woman having to wait 3 hours for 999 Ambulance



EMAS seem to have a total arrogant disregard for public concern with their 
spokesperson commenting "We don't have sufficient time to look into the 
detail to respond to this." "EMAS is a 24/7 service. We answer 500,000 
emergency calls per annum and that's our priority."

What arrogance - Surely the fact is they DIDN'T answer these Emergency 
calls.

I even bet EMAS spent a small fortune sending that spokesperson on a 
Customer Service/ How to handle the Media course



The public have a right to require answers and a right to a proper service.
date: Fri, 11 Jul 2008 09:24:17 +0100   author:   R Suppards

Re: East Midlands Ambulance Service   
On Friday, in article
      nobody@home.net
     "R Suppards" wrote:

> So in the past few days we have had
> 
> 
> 
> An Ambulance getting lost between Mablethorpe and Grimsby

I've seen a newspaper report on this one. The driver took a wrong exit 
on a roundabout, and turned back at the first safe opportunity.

> An Ambulance travelling 23 miles to from Bardney to Lincoln

Weird, they do have GPS navigation.

But there was something in the first story about "receiving routes", 
which may mean getting onto a main road quickly, and a standard route 
into town, and they said the driver should have known the route better.

It does sort of fit with the Bardney case: did the ambulance go to 
Wragby, from where it's a pretty good run into Lincoln and the Hospital? 
Yes, Greetwell Road looks pretty good, but you could lose a lot of time 
between Fiskerton and Bardney. Those roads are not good for fast travel.

Crossing the river and coming into Lincoln from the south? That could be 
a bit dodgy.

It's not a simple thing, and no answer is the best every time.

And, yeah, they should be able to explain this. Maybe you should ask 
what didn't get into the news story.

-- 
David G. Bell -- SF Fan, Filker, and Punslinger.

On the horizon, a carrier task force of the Salvation Navy was 
turning into the wind, preparing to launch Zeppelins.
date: Fri, 11 Jul 2008 11:41:08 +0100 (BST)   author:   (David G. Bell)

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