is this actually possible?

i've registered my 360 serial number, etc, but when i click on request
repair it gives an error and tells me to ring Xbox CS, though handily
only listing the USA number.

triffic, guv.

so, has anyone here actually used this system, or am i going to have
to ring them up?
-- 

http://bykerblog.wordpress.com/ - My thrilling new blog
XBL Tag: Chrisflynnuk

Would you like a chocolate covered pretzel, Chris F?

> i've registered my 360 serial number, etc, but when i click on request
> repair it gives an error and tells me to ring Xbox CS, though handily
> only listing the USA number.

I had the same thing, although I was given the UK number.  If I try and check 
the progress of my repair online, it tells me I have no machines registered.

-- 
:: XBL: Ste J | PS3 & Steam: Stejay | Wii: 1449 0481 5953 9013
:: Join the ugv* LastFM group: http://tinyurl.com/ewdkb
:: Use Amazon? http://tinyurl.com/4kdn to help a preschool charity
:: "Hell hath no fury like a woman scorned for Sega." - Brodie (Mallrats)

Steve Jackson wrote:
> Would you like a chocolate covered pretzel, Chris F?
>
>> i've registered my 360 serial number, etc, but when i click on
>> request repair it gives an error and tells me to ring Xbox CS,
>> though handily only listing the USA number.
>
> I had the same thing, although I was given the UK number.  If I try
> and check the progress of my repair online, it tells me I have no
> machines registered.
>
>>> XBL: Ste J | PS3 & Steam: Stejay | Wii: 1449 0481 5953 9013
>>> Join the ugv* LastFM group: http://tinyurl.com/ewdkb
>>> Use Amazon? http://tinyurl.com/4kdn to help a preschool charity
>>> "Hell hath no fury like a woman scorned for Sega." - Brodie
>>> (Mallrats)

I used it.  The labels arrived the same day via email and it was off to UPS 
a few days later.  Repaired and back with me 8 days later.

-- 

WCZ

Steve Jackson wrote:
> Would you like a chocolate covered pretzel, Chris F?
> 
>> i've registered my 360 serial number, etc, but when i click on request
>> repair it gives an error and tells me to ring Xbox CS, though handily
>> only listing the USA number.
> 
> I had the same thing, although I was given the UK number.  If I try and check 
> the progress of my repair online, it tells me I have no machines registered.
> 
Same here
Bloomin annoying init!

-- 
Gamertag: Hakk
R Tape loading error, 0:1

"Hakk"  wrote in message 
news:SvudnbnPDatefhvVnZ2dneKdnZydnZ2d@posted.metronet...
> Steve Jackson wrote:
>> Would you like a chocolate covered pretzel, Chris F?
>>
>>> i've registered my 360 serial number, etc, but when i click on request
>>> repair it gives an error and tells me to ring Xbox CS, though handily
>>> only listing the USA number.
>>
>> I had the same thing, although I was given the UK number.  If I try and 
>> check the progress of my repair online, it tells me I have no machines 
>> registered.
>>
> Same here
> Bloomin annoying init!

Probably not quite as annoying as my situation. Failed to register online, 
so phoned them last night, only to be told that the serial number I gave 
them couldn't be found on their system. This was from a console they'd 
already repaired last year, but the one I got back wasn't the one I sent. 
Not that I cared at the time, after waiting 5 weeks for it to be returned to 
me (last July).

They're now due to call me back "within 48 hours" because only a supervisor 
can deal with it now. Hmm...

Would you like a chocolate covered pretzel, Hakk?

>> I had the same thing, although I was given the UK number.  If I try and
>> check the progress of my repair online, it tells me I have no machines
>> registered. 
>> 
> Same here
> Bloomin annoying init!

Well I have no need to check the progress anymore.  My machine returned 
today, repaired, not replaced this time, seven days after collection.  They 
enclosed a code for a month of Xbox Live Gold too, which they didn't last 
time when I was without my machine for about six weeks.

Not quite as quick as Sony, I reported my PS3 as faulty a week ago on Sunday, 
and they swapped it on my doorstep for a new machine on the Wednesday, but 
still a pretty impressive turnaround period for a repair.

-- 
:: XBL: Ste J | PS3 & Steam: Stejay | Wii: 1449 0481 5953 9013
:: Join the ugv* LastFM group: http://tinyurl.com/ewdkb
:: Use Amazon? http://tinyurl.com/4kdn to help a preschool charity
:: "Hell hath no fury like a woman scorned for Sega." - Brodie (Mallrats)