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date: Sun, 06 May 2007 10:02:13 +0000 (GMT),    group: uk.education.schools-it        back       
network printing problem   
We had a batch of new machines added to our previously stable, if
slow, network. On all of the new ones, work in Textease suddenly
quits when you try to print in colour.

To do this, we click the print button - standard windows dialogue
arrives - then we have to choose setup. On clicking this, the window
and dialogue box both quit, and unless the user has just saved their
work, all is totally lost. 

Printing in monotone is fine.

Our tech services are blaming Textease, but this problem does not
happen with all the older PCs using the same networked printer.

Any ideas?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Black holes are where God divided by zero.
date: Sun, 06 May 2007 10:02:13 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > > Our tech services are blaming Textease, but this problem does not
> > > happen with all the older PCs using the same networked printer.

> It does now ... happens with all of them!!!  and our tech services
> are now blaming Textease with windows updates


> :o(((

Is there a different printer around that you could try?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Fri, 11 May 2007 07:01:25 +0100   author:   Sue lid

Re: network printing problem   
In article <4ee12c0901clamp@dsl.pipex.com.cut.invalid>, Sue
<clamp@dsl.pipex.com.cut.invalid> wrote:
> In article ,
>    gertie@grumbles  wrote:
> > In article ,
> >    gertie@grumbles  wrote:
> > > > Our tech services are blaming Textease, but this problem does
> > > > not happen with all the older PCs using the same networked
> > > > printer.

> > It does now ... happens with all of them!!!  and our tech
> > services are now blaming Textease with windows updates


> > :o(((

> Is there a different printer around that you could try?

> Sue

Ah - there's a thought! There is.

And I should try printing to the same printer from Word, in colour,
too.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


When you've seen one shopping centre you've seen a mall.
date: Fri, 11 May 2007 06:49:51 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > > Our tech services are blaming Textease, but this problem does not
> > > happen with all the older PCs using the same networked printer.

> It does now ... happens with all of them!!!  and our tech services
> are now blaming Textease with windows updates


> :o(((

Is there a different printer around that you could try?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Fri, 11 May 2007 07:01:25 +0100   author:   Sue lid

Re: network printing problem   
In article <4ee12c0901clamp@dsl.pipex.com.cut.invalid>, Sue
<clamp@dsl.pipex.com.cut.invalid> wrote:
> In article ,
>    gertie@grumbles  wrote:
> > In article ,
> >    gertie@grumbles  wrote:
> > > > Our tech services are blaming Textease, but this problem does
> > > > not happen with all the older PCs using the same networked
> > > > printer.

> > It does now ... happens with all of them!!!  and our tech
> > services are now blaming Textease with windows updates


> > :o(((

> Is there a different printer around that you could try?

> Sue

Ah - there's a thought! There is.

And I should try printing to the same printer from Word, in colour,
too.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


When you've seen one shopping centre you've seen a mall.
date: Fri, 11 May 2007 06:49:51 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:

> > Is there a different printer around that you could try?

> > Sue

> Ah - there's a thought! There is.

> And I should try printing to the same printer from Word, in colour,
> too.

Interesting: 
Printing from word - same failure as in TExtease

printing to a different printer was OK from both Textease and word


Finally, secretaries report same problems but have reverted to an
older printer driver which works OK

email tech services and they reply - they have found that the new
driver is broken!! and thank me for detective work. took much of my
ppa time - because they kept insisting it was textease - and i didnt
think it was!

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


All those who believe in psychokinesis, raise my hand.
date: Fri, 11 May 2007 17:49:32 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > > Our tech services are blaming Textease, but this problem does not
> > > happen with all the older PCs using the same networked printer.

> It does now ... happens with all of them!!!  and our tech services
> are now blaming Textease with windows updates


> :o(((

Is there a different printer around that you could try?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Fri, 11 May 2007 07:01:25 +0100   author:   Sue lid

Re: network printing problem   
In article <4ee12c0901clamp@dsl.pipex.com.cut.invalid>, Sue
<clamp@dsl.pipex.com.cut.invalid> wrote:
> In article ,
>    gertie@grumbles  wrote:
> > In article ,
> >    gertie@grumbles  wrote:
> > > > Our tech services are blaming Textease, but this problem does
> > > > not happen with all the older PCs using the same networked
> > > > printer.

> > It does now ... happens with all of them!!!  and our tech
> > services are now blaming Textease with windows updates


> > :o(((

> Is there a different printer around that you could try?

> Sue

Ah - there's a thought! There is.

And I should try printing to the same printer from Word, in colour,
too.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


When you've seen one shopping centre you've seen a mall.
date: Fri, 11 May 2007 06:49:51 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:

> > Is there a different printer around that you could try?

> > Sue

> Ah - there's a thought! There is.

> And I should try printing to the same printer from Word, in colour,
> too.

Interesting: 
Printing from word - same failure as in TExtease

printing to a different printer was OK from both Textease and word


Finally, secretaries report same problems but have reverted to an
older printer driver which works OK

email tech services and they reply - they have found that the new
driver is broken!! and thank me for detective work. took much of my
ppa time - because they kept insisting it was textease - and i didnt
think it was!

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


All those who believe in psychokinesis, raise my hand.
date: Fri, 11 May 2007 17:49:32 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > > Our tech services are blaming Textease, but this problem does not
> > > happen with all the older PCs using the same networked printer.

> It does now ... happens with all of them!!!  and our tech services
> are now blaming Textease with windows updates


> :o(((

Is there a different printer around that you could try?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Fri, 11 May 2007 07:01:25 +0100   author:   Sue lid

Re: network printing problem   
In article <4ee12c0901clamp@dsl.pipex.com.cut.invalid>, Sue
<clamp@dsl.pipex.com.cut.invalid> wrote:
> In article ,
>    gertie@grumbles  wrote:
> > In article ,
> >    gertie@grumbles  wrote:
> > > > Our tech services are blaming Textease, but this problem does
> > > > not happen with all the older PCs using the same networked
> > > > printer.

> > It does now ... happens with all of them!!!  and our tech
> > services are now blaming Textease with windows updates


> > :o(((

> Is there a different printer around that you could try?

> Sue

Ah - there's a thought! There is.

And I should try printing to the same printer from Word, in colour,
too.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


When you've seen one shopping centre you've seen a mall.
date: Fri, 11 May 2007 06:49:51 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:

> > Is there a different printer around that you could try?

> > Sue

> Ah - there's a thought! There is.

> And I should try printing to the same printer from Word, in colour,
> too.

Interesting: 
Printing from word - same failure as in TExtease

printing to a different printer was OK from both Textease and word


Finally, secretaries report same problems but have reverted to an
older printer driver which works OK

email tech services and they reply - they have found that the new
driver is broken!! and thank me for detective work. took much of my
ppa time - because they kept insisting it was textease - and i didnt
think it was!

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


All those who believe in psychokinesis, raise my hand.
date: Fri, 11 May 2007 17:49:32 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > > Our tech services are blaming Textease, but this problem does not
> > > happen with all the older PCs using the same networked printer.

> It does now ... happens with all of them!!!  and our tech services
> are now blaming Textease with windows updates


> :o(((

Is there a different printer around that you could try?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Fri, 11 May 2007 07:01:25 +0100   author:   Sue lid

Re: network printing problem   
In article <4ee12c0901clamp@dsl.pipex.com.cut.invalid>, Sue
<clamp@dsl.pipex.com.cut.invalid> wrote:
> In article ,
>    gertie@grumbles  wrote:
> > In article ,
> >    gertie@grumbles  wrote:
> > > > Our tech services are blaming Textease, but this problem does
> > > > not happen with all the older PCs using the same networked
> > > > printer.

> > It does now ... happens with all of them!!!  and our tech
> > services are now blaming Textease with windows updates


> > :o(((

> Is there a different printer around that you could try?

> Sue

Ah - there's a thought! There is.

And I should try printing to the same printer from Word, in colour,
too.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


When you've seen one shopping centre you've seen a mall.
date: Fri, 11 May 2007 06:49:51 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:

> > Is there a different printer around that you could try?

> > Sue

> Ah - there's a thought! There is.

> And I should try printing to the same printer from Word, in colour,
> too.

Interesting: 
Printing from word - same failure as in TExtease

printing to a different printer was OK from both Textease and word


Finally, secretaries report same problems but have reverted to an
older printer driver which works OK

email tech services and they reply - they have found that the new
driver is broken!! and thank me for detective work. took much of my
ppa time - because they kept insisting it was textease - and i didnt
think it was!

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


All those who believe in psychokinesis, raise my hand.
date: Fri, 11 May 2007 17:49:32 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

> Printing in monotone is fine.

> Our tech services are blaming Textease, but this problem does not
> happen with all the older PCs using the same networked printer.

> Any ideas?

Anyone?

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Tue, 08 May 2007 19:51:52 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > > Our tech services are blaming Textease, but this problem does not
> > > happen with all the older PCs using the same networked printer.

> It does now ... happens with all of them!!!  and our tech services
> are now blaming Textease with windows updates


> :o(((

Is there a different printer around that you could try?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Fri, 11 May 2007 07:01:25 +0100   author:   Sue lid

Re: network printing problem   
In article <4ee12c0901clamp@dsl.pipex.com.cut.invalid>, Sue
<clamp@dsl.pipex.com.cut.invalid> wrote:
> In article ,
>    gertie@grumbles  wrote:
> > In article ,
> >    gertie@grumbles  wrote:
> > > > Our tech services are blaming Textease, but this problem does
> > > > not happen with all the older PCs using the same networked
> > > > printer.

> > It does now ... happens with all of them!!!  and our tech
> > services are now blaming Textease with windows updates


> > :o(((

> Is there a different printer around that you could try?

> Sue

Ah - there's a thought! There is.

And I should try printing to the same printer from Word, in colour,
too.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


When you've seen one shopping centre you've seen a mall.
date: Fri, 11 May 2007 06:49:51 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:

> > Is there a different printer around that you could try?

> > Sue

> Ah - there's a thought! There is.

> And I should try printing to the same printer from Word, in colour,
> too.

Interesting: 
Printing from word - same failure as in TExtease

printing to a different printer was OK from both Textease and word


Finally, secretaries report same problems but have reverted to an
older printer driver which works OK

email tech services and they reply - they have found that the new
driver is broken!! and thank me for detective work. took much of my
ppa time - because they kept insisting it was textease - and i didnt
think it was!

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


All those who believe in psychokinesis, raise my hand.
date: Fri, 11 May 2007 17:49:32 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the window
> > and dialogue box both quit, and unless the user has just saved their
> > work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Thu, 10 May 2007 07:02:01 +0100   author:   Sue lid

network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > We had a batch of new machines added to our previously stable, if
> > slow, network. On all of the new ones, work in Textease suddenly
> > quits when you try to print in colour.

> > To do this, we click the print button - standard windows dialogue
> > arrives - then we have to choose setup. On clicking this, the
> > window and dialogue box both quit, and unless the user has just
> > saved their work, all is totally lost. 

> > Printing in monotone is fine.

> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

> > Any ideas?

> Anyone?

Have you tried asking the people at Textease if they've had reports of
similar problems?

Sue

yes....

:o((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Always borrow money from pessimists - they don't expect it back.
date: Thu, 10 May 2007 17:51:28 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> > Our tech services are blaming Textease, but this problem does not
> > happen with all the older PCs using the same networked printer.

It does now ... happens with all of them!!!  and our tech services
are now blaming Textease with windows updates


:o(((

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


Support bacteria - they're the only culture some people have.
date: Thu, 10 May 2007 17:52:21 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> In article ,
>    gertie@grumbles  wrote:
> > > Our tech services are blaming Textease, but this problem does not
> > > happen with all the older PCs using the same networked printer.

> It does now ... happens with all of them!!!  and our tech services
> are now blaming Textease with windows updates


> :o(((

Is there a different printer around that you could try?

Sue

-- 
Remove .cut.invalid from email address to reply.
date: Fri, 11 May 2007 07:01:25 +0100   author:   Sue lid

Re: network printing problem   
In article <4ee12c0901clamp@dsl.pipex.com.cut.invalid>, Sue
<clamp@dsl.pipex.com.cut.invalid> wrote:
> In article ,
>    gertie@grumbles  wrote:
> > In article ,
> >    gertie@grumbles  wrote:
> > > > Our tech services are blaming Textease, but this problem does
> > > > not happen with all the older PCs using the same networked
> > > > printer.

> > It does now ... happens with all of them!!!  and our tech
> > services are now blaming Textease with windows updates


> > :o(((

> Is there a different printer around that you could try?

> Sue

Ah - there's a thought! There is.

And I should try printing to the same printer from Word, in colour,
too.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


When you've seen one shopping centre you've seen a mall.
date: Fri, 11 May 2007 06:49:51 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:

> > Is there a different printer around that you could try?

> > Sue

> Ah - there's a thought! There is.

> And I should try printing to the same printer from Word, in colour,
> too.

Interesting: 
Printing from word - same failure as in TExtease

printing to a different printer was OK from both Textease and word


Finally, secretaries report same problems but have reverted to an
older printer driver which works OK

email tech services and they reply - they have found that the new
driver is broken!! and thank me for detective work. took much of my
ppa time - because they kept insisting it was textease - and i didnt
think it was!

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


All those who believe in psychokinesis, raise my hand.
date: Fri, 11 May 2007 17:49:32 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to updated canon printer driver.... older one
>reinstalled and getting back to normal.....but no password required
>so that needs sorting.
date: Fri, 18 May 2007 21:50:36 GMT   author:   Paul

Re: network printing problem   
In article ,
   gertie@grumbles  wrote:
> We had a batch of new machines added to our previously stable, if
> slow, network. On all of the new ones, work in Textease suddenly
> quits when you try to print in colour.

> To do this, we click the print button - standard windows dialogue
> arrives - then we have to choose setup. On clicking this, the window
> and dialogue box both quit, and unless the user has just saved their
> work, all is totally lost. 

seems to be related to updated canon printer driver.... older one
reinstalled and getting back to normal.....but no password required
so that needs sorting.

-- 
Gertie. 

Award-winning bog cleaner, Latin scholar and beer festival organiser.
Veni, vidi, Vici iiabui et cervaca, or summat like that 
reply-to address works but not to html mail, hotmail or aol addresses


If you must choose between two evils, pick the one you've never tried before.
date: Fri, 18 May 2007 19:49:40 +0000 (GMT)   author:   gertie@grumbles

Re: network printing problem   
What Canon printer do you have?
We had some iR series photocopier / scanner / printers last year and
had a few driver problems. They were sorted by using the UFR driver
instead of the PCL one.

Paul

On Fri, 18 May 2007 19:49:40 +0000 (GMT), "gertie@grumbles"
 wrote:

>In article ,
>   gertie@grumbles  wrote:
>> We had a batch of new machines added to our previously stable, if
>> slow, network. On all of the new ones, work in Textease suddenly
>> quits when you try to print in colour.
>
>> To do this, we click the print button - standard windows dialogue
>> arrives - then we have to choose setup. On clicking this, the window
>> and dialogue box both quit, and unless the user has just saved their
>> work, all is totally lost. 
>
>seems to be related to