Are Scan turning things around? I hear more people are getting
acceptable levels of after sales service from them, and they often have
good offers on.

Lordy

On Tue, 05 Aug 2008 18:15:35 GMT, lordy <spam@lordy.org.ukinvalid>
wrote:

>Are Scan turning things around? I hear more people are getting
>acceptable levels of after sales service from them, and they often have
>good offers on.

My last purchase from them was fine and they even reduced their prices
when something was out of stock.  I didn't have any faulty bits to
send back, which is the real test of a retailer.

-- 
(\__/)  M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there.  If you wish your postings to be seen by
everyone you will need use a different method of posting.
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On 2008-08-06, Mark  wrote:
> On Tue, 05 Aug 2008 18:15:35 GMT, lordy <spam@lordy.org.ukinvalid>
> wrote:
>
>>Are Scan turning things around? I hear more people are getting
>>acceptable levels of after sales service from them, and they often have
>>good offers on.
>
> My last purchase from them was fine and they even reduced their prices
> when something was out of stock.  I didn't have any faulty bits to
> send back, which is the real test of a retailer.
>

True. They also seem to have an online presence on the Hexus forums.

Lordy

On Tue, 05 Aug 2008 18:15:35 GMT, lordy <spam@lordy.org.ukinvalid>
wrote:

>Are Scan turning things around? I hear more people are getting
>acceptable levels of after sales service from them, and they often have
>good offers on.
>
>Lordy


Strange I still hear there aftersales is as bad as ever.  if you've
got a complaint/problem youre screwed.  Id but from them locally but
not online

On Wed, 06 Aug 2008 14:40:33 +0100, Mark
 wrote:

> I didn't have any faulty bits to
>send back, which is the real test of a retailer.

No. The real test of a retailer is when you do have problems, they fix
them instead of arsing you around.
-- 

Cheers,

DrT

** Stress - the condition brought about by having to 
** resist the temptation to beat the living daylights 
** out of someone who richly deserves it.

On Mon, 18 Aug 2008 17:01:30 +0100, DrTeeth 
wrote:

>On Wed, 06 Aug 2008 14:40:33 +0100, Mark
> wrote:
>
>> I didn't have any faulty bits to
>>send back, which is the real test of a retailer.
>
>No. The real test of a retailer is when you do have problems, they fix
>them instead of arsing you around.

That's what I said.

-- 
(\__/)  M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there.  If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org

On Wed, 27 Aug 2008 09:35:52 +0100, Mark
 wrote:

>That's what I said.

No you didn't! 

You said "I didn't have any faulty bits to
send back, which is the real test of a retailer".

I said, "The real test of a retailer is when you do have problems,
they fix them instead of arsing you around".

You admitted you did not have any problems to fix, so you have NOT
given the retailer a "real test".

QED

-- 

Cheers,

DrT

** Stress - the condition brought about by having to 
** resist the temptation to beat the living daylights 
** out of someone who richly deserves it.

On Wed, 27 Aug 2008 17:26:49 +0100, DrTeeth 
wrote:

>On Wed, 27 Aug 2008 09:35:52 +0100, Mark
> wrote:
>
>>That's what I said.
>
>No you didn't! 
>
>You said "I didn't have any faulty bits to
>send back, which is the real test of a retailer".
>
>I said, "The real test of a retailer is when you do have problems,
>they fix them instead of arsing you around".
>
>You admitted you did not have any problems to fix, so you have NOT
>given the retailer a "real test".

That was exactly my point.

-- 
(\__/)  M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there.  If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org

On 2008-08-27, DrTeeth  wrote:
> On Wed, 27 Aug 2008 09:35:52 +0100, Mark
> wrote:
>
>>That's what I said.
>
> No you didn't! 
>
> You said "I didn't have any faulty bits to
> send back, which is the real test of a retailer".
>
> I said, "The real test of a retailer is when you do have problems,
> they fix them instead of arsing you around".
>
> You admitted you did not have any problems to fix, so you have NOT
> given the retailer a "real test".
>
> QED

http://en.wikipedia.org/wiki/Syntactic_ambiguity

Lordy

On Thu, 28 Aug 2008 16:21:47 GMT, lordy <spam@lordy.org.ukinvalid>
wrote:

>http://en.wikipedia.org/wiki/Syntactic_ambiguity

Hogwash <g>. All postings crystal clear.
-- 

Cheers,

DrT

** Stress - the condition brought about by having to 
** resist the temptation to beat the living daylights 
** out of someone who richly deserves it.

On Fri, 08 Aug 2008 18:44:23 +0100, Mike wrote:

> On Tue, 05 Aug 2008 18:15:35 GMT, lordy <spam@lordy.org.ukinvalid>
> wrote:
> 
>>Are Scan turning things around? I hear more people are getting
>>acceptable levels of after sales service from them, and they often have
>>good offers on.
>>
>>Lordy
> 
> Strange I still hear there aftersales is as bad as ever.  if you've
> got a complaint/problem youre screwed.  Id but from them locally but
> not online

Had an issue with Scan last year - just the wrong mobo in the box - and it
was all settled with no hassle.
The advantage of being on Hexus Forums is that one can PM the sales team
which posts there.
-- 
Peter.
You don't understand Newton's Third Law of Motion?
It's not rocket science, you know.