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date: Sat, 5 Jul 2008 10:57:18 +0100,    group: uk.comp.sys.mac        back       
02 Different Stories   
Ok

I have spoken to 3 different sources who have all told me 3 different 
things about upgrading the iphone.


1) Someone from O2 will call and offer the upgrade and it will be 
posted to you. No in store.
2) On the 11th you can log in to O2 and request an upgrade or do it 
over the phone. No in store.
3) Yes you can go to the store and get your upgrade there.


Anyone have anything else ? seems a bit of a mess ?

David

-- 
DigMo!
Main RSS : http://www.digmo.co.uk/feed
Mac & Technology RSS :http://www.digmo.co.uk/category/technology/feed
Music RSS : http://www.digmo.co.uk/category/music/feed
date: Sat, 5 Jul 2008 10:57:18 +0100   author:   David

Re: 02 Different Stories   
On Sun, 6 Jul 2008 00:31:09 +0100, Ben Shimmin wrote
(in article ):

> David :
>> On 2008-07-05 22:42:51 +0100, David  said: 
>>> I wonder are they putting the PAYG back so that the entire stock goes 
>>> to people paying the big ££ on contracts ? It would be not so smart to 
>>> run out and have a stack of them going pay as you go / jailbreak ?
>> 
>> Guy who works for O2 has commented on the post no 16GB at launch.  
>> http://www.digmo.co.uk/mobile/iphone-uk-confusion-continues/#comment-3979
> 
> Can that be right?  The 16GB model won't be available until after
> 11th October?  Sounds all wrong to me.
> 
> b.
> 
> 

Thats got to be rubbish unless the only 16gb ones in the country are going to 
the Apple Store as they said they would definitely have it and only o2 are 
the ones holding things back.  Seems o2 aren't very organised and haven't 
even worked out how they were going to sign up people for o2 contracts in the 
apple store last week.

My guess would be the 16gb one will be in very high demand so it may be hard 
to get one but they will still be about.
date: Sun, 6 Jul 2008 13:11:30 +0100   author:   Dan

Re: 02 Different Stories   
On 2008-07-06 13:11:30 +0100, Dan  said:

> s got to be rubbish unless the only 16gb ones in the country are going to
> the Apple Store as they said they would definitely have it and only o2 are
> the ones holding things back.  Seems o2 aren't very organised and haven't
> even worked out how they were going to sign up people for o2 contracts in the
> apple store last week.
> 
> My guess would be the 16gb one will be in very high demand so it may be hard
> to get one but they will still be about.


I think you are right but I think what is happening is that larger 
stores will get some 16GB but smaller stores will only get 8GBs. The 
confusion is probably caused my staff in smaller stores say they are 
not getting 16GBs.

Compared to the AT&T Video onsite the UK are experiencing a very 
different week in the run up to iPhone 3G :(

David

-- 
DigMo!
Main RSS : http://www.digmo.co.uk/feed
Mac & Technology RSS :http://www.digmo.co.uk/category/technology/feed
Music RSS : http://www.digmo.co.uk/category/music/feed
date: Sun, 6 Jul 2008 13:36:11 +0100   author:   David

Re: 02 Different Stories   
On Sun, 6 Jul 2008 13:36:11 +0100, David wrote
(in article <2008070613361116807-davidjcleland@hotmailcom>):

> On 2008-07-06 13:11:30 +0100, Dan  
> said:
> 
>> s got to be rubbish unless the only 16gb ones in the country are going to
>> the Apple Store as they said they would definitely have it and only o2 are
>> the ones holding things back.  Seems o2 aren't very organised and haven't
>> even worked out how they were going to sign up people for o2 contracts in 
>> the
>> apple store last week.
>> 
>> My guess would be the 16gb one will be in very high demand so it may be hard
>> to get one but they will still be about.
> 
> 
> I think you are right but I think what is happening is that larger 
> stores will get some 16GB but smaller stores will only get 8GBs. The 
> confusion is probably caused my staff in smaller stores say they are 
> not getting 16GBs.
> 
> Compared to the AT&T Video onsite the UK are experiencing a very 
> different week in the run up to iPhone 3G :(
> 
> David
> 
> 

Well the london stores were all claiming that the 16gb ones will be in stock 
but they had no idea how it was all going to work really as o2 hadnt trained 
them or informed them of how they would be setting the iphones up.

My guess is it will be the same as the last one in the way you do most of it 
at home using itunes.  The difference being i expect they will credit check 
you and register you on a o2 contract in store before you get you hands on 
the phone.

One thing which may be interesting to look into for some people getting a new 
o2 contract is down grading the contract.  My last o2 phone i got a PS3 with 
for £50 on the condition i got a £50 a month contract however i was told i 
could downgrade the contract to at £35 or less one after 3 months.  So you 
could get a more expensive iPhone contract to get the phone cheaper then 
downgrade a few months later.
date: Sun, 6 Jul 2008 14:05:46 +0100   author:   Dan

Re: 02 Different Stories   
David  wrote:

> Compared to the AT&T Video onsite the UK are experiencing a very 
> different week in the run up to iPhone 3G :(

"We call it being iReady..."

There's a hilarious deconstruction/pisstake of the AT&T video on
MacBreak Weekly:

<http://twit.tv/mbw>

It starts about 10 minutes in, and goes on for 10 minutes or so.

We in the UK seem to relatively well served by O2 compared with the US
and Canada, listening to the above.

It is irritating that O2 can't seem to give us consistent information
though. I'm in the same boat as many others, wanting to upgrade my 8Gb
to a 16Gb. My local store (Dorchester) said "online only, speak to
customer services" when I asked them yesterday.

Danny
date: Sun, 6 Jul 2008 15:48:37 +0100   author:   (Danny Thompson)

Re: 02 Different Stories   
David  wrote:

> Ok
> 
> I have spoken to 3 different sources who have all told me 3 different
> things about upgrading the iphone.
> 
> 
> 1) Someone from O2 will call and offer the upgrade and it will be 
> posted to you. No in store.
> 2) On the 11th you can log in to O2 and request an upgrade or do it 
> over the phone. No in store.
> 3) Yes you can go to the store and get your upgrade there.
> 
> 
> Anyone have anything else ? seems a bit of a mess ?
> 
Yes my son who has an o2 contract with a Blackberry asked in an o2 store
in Westminster if he could go in on Friday, buy an iPhone and upgrade
his contract, cancel the BB service etc and go. Initially they said yes,
but then had a staff conflab and decided that anyone with an existing o2
contract could not buy an iPhone in store and upgrade on Friday.
Apparently they will only deal with new customers and those existing
iPhone users on the day.

He can however buy one online, but when he pointed out the requirement
to activate in store they got confused and shrugged shoulders and said
they didn't know.

I phoned Carphone Warehouse o2 division and asked the same questions and
got the impression they haven't a clue what's going on.
The phone drone muttered about buying online and activating over the
phone before the iPhone would be shipped out, but he wasn't really sure.

Next Friday could be "interesting".


-- 
to email me please go here
http://www.dream-weaver.com/email.html
Moving Overseas? Get a quote. 
http://www.overseasmovingsolutions.com
date: Sun, 6 Jul 2008 17:21:38 +0100   author:   (ray)

Re: 02 Different Stories   
Ben Shimmin  wrote:

> I'm happy enough to wait a few weeks or even months, but I guess the
> `I'm not buying an iPhone until it has 3G -- OMG, it has 3G, I have to
> have one yesterday' brigade will be fairly miserable if it does turn out
> to be the case.

I kind of feel that way about GPS, but 3G isn't that big a deal for me
(no decent 3G reception 'round here). However, I'd rather wait a few
weeks, so I can let the Internets decide whether it's any good or not.

        -z-

-- 
osascript -e 'tell app "ARDAgent" to do shell script "/myTrojan.sh"'
date: Sun, 6 Jul 2008 18:22:22 +0100   author:   (zoara)

Re: 02 Different Stories   
Danny Thompson  wrote:

> It is irritating that O2 can't seem to give us consistent information
> though. 

Like "You can also create your perfect iPhone bundle by adding Bolt Ons
for use when you are in the UK or abroad."
and
"These Bolt Ons are available to new and upgrading customers (excluding
iPhone customers)"

Does that mean Bolt Ons are available for the iPhone, or not?

-- 
Pd
date: Sun, 6 Jul 2008 22:21:18 +0100   author:   lid (Pd)

Re: 02 Different Stories   
Pd <peterd.news@gmail.invalid> wrote:

> Danny Thompson  wrote:
> 
> > It is irritating that O2 can't seem to give us consistent information
> > though. 
> 
> Like "You can also create your perfect iPhone bundle by adding Bolt Ons
> for use when you are in the UK or abroad."
> and
> "These Bolt Ons are available to new and upgrading customers (excluding
> iPhone customers)"
> 
> Does that mean Bolt Ons are available for the iPhone, or not?

Yes.

        -z-

-- 
osascript -e 'tell app "ARDAgent" to do shell script "/myTrojan.sh"'
date: Sun, 6 Jul 2008 22:40:24 +0100   author:   (zoara)

Re: 02 Different Stories   
David  wrote:

> Ok
> 
> I have spoken to 3 different sources who have all told me 3 different
> things about upgrading the iphone.
> 
> 
> 1) Someone from O2 will call and offer the upgrade and it will be 
> posted to you. No in store.
> 2) On the 11th you can log in to O2 and request an upgrade or do it 
> over the phone. No in store.
> 3) Yes you can go to the store and get your upgrade there.
> 
> 
> Anyone have anything else ? seems a bit of a mess ?
> 
> David

Just had a text from O2, I can upgrade online from 8am today, for
delivery by courier on the 11th.
-- 
Phil

http://www.philwalters.co.uk
date: Mon, 7 Jul 2008 08:39:04 +0100   author:   (Phillip Walters)

Re: 02 Different Stories   
Phillip Walters  wrote:

> Just had a text from O2, I can upgrade online from 8am today, for
> delivery by courier on the 11th.

Except that ordering page is unavailable: "We are currently making
improvements to the site to provide customers with an even better
shopping experience."

-- 
Pd
date: Mon, 7 Jul 2008 10:52:51 +0100   author:   lid (Pd)

Re: 02 Different Stories   
In article <1ijpfar.wcfzcs1flmewwN%peterd.news@gmail.invalid>, Pd
<peterd.news@gmail.invalid> wrote:

> Phillip Walters  wrote:
> 
> > Just had a text from O2, I can upgrade online from 8am today, for
> > delivery by courier on the 11th.
> 
> Except that ordering page is unavailable: "We are currently making
> improvements to the site to provide customers with an even better
> shopping experience."

They've come and gone.
So much for registering your interest as it descended into a first come
first served!
date: Mon, 07 Jul 2008 18:33:06 GMT   author:   John

Re: 02 Different Stories   
John  wrote:

> In article <1ijpfar.wcfzcs1flmewwN%peterd.news@gmail.invalid>, Pd
> <peterd.news@gmail.invalid> wrote:
> 
> > Phillip Walters  wrote:
> > 
> > > Just had a text from O2, I can upgrade online from 8am today, for
> > > delivery by courier on the 11th.
> > 
> > Except that ordering page is unavailable: "We are currently making
> > improvements to the site to provide customers with an even better
> > shopping experience."
> 
> They've come and gone.
> So much for registering your interest as it descended into a first come
> first served!

Apparently O2 have stated that they ordered an iPhone for each person
registering their interest. But were then overwhelmed by the demand, you
would think they might have realised not everyone would have registered
for the updates. 

-- 
Phil

http://www.philwalters.co.uk
date: Mon, 7 Jul 2008 19:38:21 +0100   author:   (Phillip Walters)

Re: 02 Different Stories   
On Mon, 7 Jul 2008 19:38:21 +0100, Phillip Walters wrote
(in article <1ijq3sh.143c3rheyv19eN%pjwalters@nospamdsl.pipex.com>):

> Apparently O2 have stated that they ordered an iPhone for each person
> registering their interest. But were then overwhelmed by the demand, you
> would think they might have realised not everyone would have registered
> for the updates. 

If they did then why did they not reserve the ones ordered for those who had 
expressed an interest. 

I'm going to try the store on Friday or Saturday. If I get one fine. If not 
I'll upgrade my current one to V2 and wait until the supply strengthens.

Ian
-- 
Ian Robinson, Belfast, UK
<http://www.canicula.com/wp/>
date: Mon, 7 Jul 2008 19:55:18 +0100   author:   Ian Robinson lid

Re: 02 Different Stories   
On Mon, 7 Jul 2008 19:55:18 +0100, Ian Robinson wrote
(in article ):

> On Mon, 7 Jul 2008 19:38:21 +0100, Phillip Walters wrote
> (in article <1ijq3sh.143c3rheyv19eN%pjwalters@nospamdsl.pipex.com>):
> 
>> Apparently O2 have stated that they ordered an iPhone for each person
>> registering their interest. But were then overwhelmed by the demand, you
>> would think they might have realised not everyone would have registered
>> for the updates. 
> 
> If they did then why did they not reserve the ones ordered for those who had 
> expressed an interest. 
> 
> I'm going to try the store on Friday or Saturday. If I get one fine. If not 
> I'll upgrade my current one to V2 and wait until the supply strengthens.
> 
> Ian
> 

I think store is the easiest option.  I was advised today over the phone to 
either phone or use a store as the website wasn't capable of coping with such 
high volumes of users.

I am going to ring and if no joy there just pop into the o2 shop next to my 
work.  Thankfully i work in london so somewhere will have them!
date: Mon, 7 Jul 2008 20:36:38 +0100   author:   Dan

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