We work from home and use virgin. We were getting 
emails from X but not Y. Wife contacted tech support 
"yes our engineers are working on it - some of your 
mail is going into your spam box"

Temporary solution till they fix problem --
1)log into virgin net webmail
2) look into spam box

Sure enough, the missing emails were in there.

I've just spotted an email from Company Y in OE, so 
maybe virgin have fixed it - but not counting chickens 
.........

Bertie Doe wrote:
> We work from home and use virgin. We were getting emails from X but not 
> Y. Wife contacted tech support "yes our engineers are working on it - 
> some of your mail is going into your spam box"
> 
> Temporary solution till they fix problem --
> 1)log into virgin net webmail
> 2) look into spam box
> 
> Sure enough, the missing emails were in there.
> 
> I've just spotted an email from Company Y in OE, so maybe virgin have 
> fixed it - but not counting chickens .........

Well at least they admitted there was a problem - they usually take the 
government line and deny that there is a problem even though it's 
obvious to everybody concerned.

Alec

wrote in message 
news:p4Jcm.87433$H86.81575@newsfe07.ams2...
> Bertie Doe wrote:
>
> Well at least they admitted there was a problem - 
> they usually take the government line and deny that 
> there is a problem even though it's obvious to 
> everybody concerned.
>
> Alec

The Gov Line :
1. We are guilty of no wrong doing.
2. It's the public's fault for panicking.
3. Take Paracetamol.

.

Bertie Doe wrote:
>
> 
> The Gov Line :
> 1. We are guilty of no wrong doing.
> 2. It's the public's fault for panicking.
> 3. Take Paracetamol.

That's about right


The Virgin Media Line:

1. Nothing worng at our end, it's your setup.
2. It's slow because people keep downloading filma.
3. Have you tried re-booting your computer.

or something along those lines

Alec