Anyone else experiencing problems with Virgin's email service, particularly 
when trying to send messages out?   For the past few days, when I click the 
Send/receive button to send an email a red cross appears in the progress box 
and I get the message ...

An unknown error has occurred. Subject 'Test 2', Account: 'pop.virgin.net', 
Server: 'smtp.virgin.net', Protocol: SMTP, Server Response: '451 4.7.1 
<END-OF-MESSAGE>: End-of-data rejected: ip has temporarily exceeded the 
allowed mail recipient relays per day', Port: 25, Secure(SSL): No, Server 
Error: 451, Error Number: 0x800CCC6A

When this occures, the message is still left in my Outbox.  Attempts at 
resending will fail a few more times and then, randomly on the xth attempt 
it will go.  The only change I made to my system lately has been an update 
from IE7 to IE8, so whether this might have created a bug I don't know.  I 
don't want to waste time and money on the phone to Virgin talking to some 
zombie, and their free status phone line is running the recorded message 
that all is running fine at Virgin.

It's this bit of the message  "ip has temporarily exceeded the allowed mail 
recipient relays per day" that I find really weird as I only send a handful 
of emails each day, so I don't see how I can have exceeded any limits.

-- 
Dave (Sgt. Pepper)       Epsom, England
     My photo galleries at  http://www.pbase.com/davecq
    "I will not tolerate intolerance ... Doh!!"

Dave (Sgt. Pepper) wrote:
> Anyone else experiencing problems with Virgin's email service, 
> particularly when trying to send messages out?   For the past few days, 
> when I click the Send/receive button to send an email a red cross 
> appears in the progress box and I get the message ...
> 
> An unknown error has occurred. Subject 'Test 2', Account: 
> 'pop.virgin.net', Server: 'smtp.virgin.net', Protocol: SMTP, Server 
> Response: '451 4.7.1 <END-OF-MESSAGE>: End-of-data rejected: ip has 
> temporarily exceeded the allowed mail recipient relays per day', Port: 
> 25, Secure(SSL): No, Server Error: 451, Error Number: 0x800CCC6A
> 
> When this occures, the message is still left in my Outbox.  Attempts at 
> resending will fail a few more times and then, randomly on the xth 
> attempt it will go.  The only change I made to my system lately has been 
> an update from IE7 to IE8, so whether this might have created a bug I 
> don't know.  I don't want to waste time and money on the phone to Virgin 
> talking to some zombie, and their free status phone line is running the 
> recorded message that all is running fine at Virgin.
> 
> It's this bit of the message  "ip has temporarily exceeded the allowed 
> mail recipient relays per day" that I find really weird as I only send a 
> handful of emails each day, so I don't see how I can have exceeded any 
> limits.
> 

Yes, same here. Happened randomly at first but nothing will go today at 
all. Probably because I use a Mac and different emailer I get "Error 
This message cannot be delivered and will remain in your Outbox until it 
can be delivered. Sending the message content to the server failed."

No help really but it's not just you who has the problem.

Regards,

Alec

wrote in message 
news:hW3Yl.13171$IY3.2095@newsfe03.ams2...
> Dave (Sgt. Pepper) wrote:
>> Anyone else experiencing problems with Virgin's email service, 
>> particularly when trying to send messages out?   For the past few days, 
>> when I click the Send/receive button to send an email a red cross appears 
>> in the progress box and I get the message ...
>>
>> An unknown error has occurred. Subject 'Test 2', Account: 
>> 'pop.virgin.net', Server: 'smtp.virgin.net', Protocol: SMTP, Server 
>> Response: '451 4.7.1 <END-OF-MESSAGE>: End-of-data rejected: ip has 
>> temporarily exceeded the allowed mail recipient relays per day', Port: 
>> 25, Secure(SSL): No, Server Error: 451, Error Number: 0x800CCC6A
>>
>> When this occures, the message is still left in my Outbox.  Attempts at 
>> resending will fail a few more times and then, randomly on the xth 
>> attempt it will go.  The only change I made to my system lately has been 
>> an update from IE7 to IE8, so whether this might have created a bug I 
>> don't know.  I don't want to waste time and money on the phone to Virgin 
>> talking to some zombie, and their free status phone line is running the 
>> recorded message that all is running fine at Virgin.
>>
>> It's this bit of the message  "ip has temporarily exceeded the allowed 
>> mail recipient relays per day" that I find really weird as I only send a 
>> handful of emails each day, so I don't see how I can have exceeded any 
>> limits.
>>
>
> Yes, same here. Happened randomly at first but nothing will go today at 
> all. Probably because I use a Mac and different emailer I get "Error This 
> message cannot be delivered and will remain in your Outbox until it can be 
> delivered. Sending the message content to the server failed."
>
> No help really but it's not just you who has the problem.
>
> Regards,
>
> Alec

OK, thanks Alec, it's a relief but no consolation to either of us to know 
it's not just me.    I left a full virus check running when I went out this 
morning and it's just completed and reported everything clean, so that's 
another possibility out of the way.  Virgin's status phoneline is still 
reporting everything is running as normal ... yeh right!

-- 
Dave (Sgt. Pepper)       Epsom, England
     My photo galleries at  http://www.pbase.com/davecq
    "I will not tolerate intolerance ... Doh!!"

Dave (Sgt. Pepper) wrote:
> 
>
> OK, thanks Alec, it's a relief but no consolation to either of us to 
> know it's not just me.    I left a full virus check running when I went 
> out this morning and it's just completed and reported everything clean, 
> so that's another possibility out of the way.  Virgin's status phoneline 
> is still reporting everything is running as normal ... yeh right!
> 

Checked service status myself. I think they only admit there is a 
problem if it's major and can't be ignored. I have subsequently managed 
to send my outbox and it's still (touch wood) going at the moment.

Just had a letter from VM informing me that expert help is available 
(9845 454 2222) and how they are happy to talk about anything - yeah 
right! I contacted them earlier this year when they stuffed up my 
connection and got the standard It's not our end patronising reply even 
though the problems started after notified maintenance on the connection.

Alec

>
>OK, thanks Alec, it's a relief but no consolation to either of us to know 
>it's not just me.    I left a full virus check running when I went out this 
>morning and it's just completed and reported everything clean, so that's 
>another possibility out of the way.  Virgin's status phoneline is still 
>reporting everything is running as normal ... yeh right!

Not all Anti-Virus packages are equal,,,,

Not saying you have one, but the message you get _could_ indicate a
mail-bot issue.

To be sure, try some of the on-line free checkers...

http://security.symantec.com/sscv6/WelcomePage.asp
http://www.kaspersky.com/virusscanner