"Dave (Sgt. Pepper)" wrote:
> 
> Just received this email from Virgin, telling me I will be getting an
> upgrade to my broadband service some time on the 16th October.   The
> puzzling thing is that it is very short on specific information.  Does this
> mean that I can expect a faster service generally ... can I expect speeds
> after 4pm to NOT drop to below dial-up modem speeds ... will I now actually
> be able to view video reports on the BBC website at any time of the day?
> The fact that they say I could be without a phone connection for up to 4
> hours does imply that it is part of the BT exchange upgrades for broadband,
> but since I'm 2.81 km from our exchange across ancient wiring, I probably
> shouldn't expect too much.
> 
> It's this phrase that makes me wonder ... "You'll still pay the same and it
> doesn't affect any
> other services you get from us - they'll all work just like before."  Yeh,
> that's what I'm worried about!!!
> 
> I'm not sure whether to look forward to the 16th with anticipation, or with
> fear and trepidation.  Will I even have a working phone connection at the
> end of it all.  Watch this space ... I'll let you know how it all went after
> the 16th.

<snipped>

Be interested to hear what happens, if anything. Not had the email so
far but I only have broadband from them, not phone. Also It would be
difficult to improve on the service I get as it does what it says on the can.

Alec