I recently moved into a new house, over the last couple weeks I built up 
so much flat pack from various places it's untrue. Anyway, two weeks ago 
I ordered a 'Toronto' corner desk unit from the MFI, it was delivered 
today after a wait of 2 weeks.

I have never in my life attempted to build so an inferior product. It 
wasn't exactly cheap at 170 either. The problem is the clam screws just 
do not lock onto the clam legs, if you think you've got them locked, a 
simple wiggle of the wood will have them come lose again. It's amazingly 
hard to believe actually, that something go be so bad.

Anyway, after a couple hours messing around with this POS, half of the 
panel are no screwed because tightening the clams split the wood are the 
pre-drilled holes.

Also, at one point I did lose my tempter(you would have too) and smashed 
a couple panels. Looking back now this was probably bad idea but it was 
unavoidable at the time because I was so angry.

I tried calling the helpline on the instructions, no answer. I'm now 
going to call MFI....what exactly are my options? if I accept another 
desk, I will request someone else build it. The desk I got now is 
completely screwed, it's scrap basically. Are they going to want to 
check it out?

What would you do?

"Mark"  wrote in message 
news:429f1485$0$28784$ed2619ec@ptn-nntp-reader02.plus.net...

>I recently moved into a new house, over the last couple weeks I built up so 
>much flat pack from various places it's untrue. Anyway, two weeks ago I 
>ordered a 'Toronto' corner desk unit from the MFI, it was delivered today 
>after a wait of 2 weeks.
>
> I have never in my life attempted to build so an inferior product. It 
> wasn't exactly cheap at 170 either. The problem is the clam screws just 
> do not lock onto the clam legs, if you think you've got them locked, a 
> simple wiggle of the wood will have them come lose again. It's amazingly 
> hard to believe actually, that something go be so bad.
>
> Anyway, after a couple hours messing around with this POS, half of the 
> panel are no screwed because tightening the clams split the wood are the 
> pre-drilled holes.
>
> Also, at one point I did lose my tempter(you would have too) and smashed a 
> couple panels. Looking back now this was probably bad idea but it was 
> unavoidable at the time because I was so angry.
>
> I tried calling the helpline on the instructions, no answer. I'm now going 
> to call MFI....what exactly are my options? if I accept another desk, I 
> will request someone else build it. The desk I got now is completely 
> screwed, it's scrap basically. Are they going to want to check it out?
>
> What would you do?


I would have been straight back to MFI for a refund long before I got as 
annoyed as you got.

Hi Mark:

Sorry I'm probabaly in no way answering your question !.

But anyway - the sh*t you buy at MFI/Homebase/Focus, etc is actuallly
imported from places like Brazil & Africa etc...

It is then re-labelled by the DIY stores here & sold on at inflated prices.

How do I know ? - because I have been told this by a company that does such
a thing !!!.

The best stuff to buy is probably pre-built units since at least you can
view/reject them before installation!!

CG




"Mark"  wrote in message
news:429f1485$0$28784$ed2619ec@ptn-nntp-reader02.plus.net...

> I recently moved into a new house, over the last couple weeks I built up
> so much flat pack from various places it's untrue. Anyway, two weeks ago
> I ordered a 'Toronto' corner desk unit from the MFI, it was delivered
> today after a wait of 2 weeks.
>
> I have never in my life attempted to build so an inferior product. It
> wasn't exactly cheap at 170 either. The problem is the clam screws just
> do not lock onto the clam legs, if you think you've got them locked, a
> simple wiggle of the wood will have them come lose again. It's amazingly
> hard to believe actually, that something go be so bad.
>
> Anyway, after a couple hours messing around with this POS, half of the
> panel are no screwed because tightening the clams split the wood are the
> pre-drilled holes.
>
> Also, at one point I did lose my tempter(you would have too) and smashed
> a couple panels. Looking back now this was probably bad idea but it was
> unavoidable at the time because I was so angry.
>
> I tried calling the helpline on the instructions, no answer. I'm now
> going to call MFI....what exactly are my options? if I accept another
> desk, I will request someone else build it. The desk I got now is
> completely screwed, it's scrap basically. Are they going to want to
> check it out?
>
> What would you do?

On Thu, 02 Jun 2005 15:16:28 +0100, a particular chimpanzee named Mark
 randomly hit the keyboard and produced:


>I ordered a 'Toronto' corner desk unit from the MFI, it was delivered 
>today after a wait of 2 weeks.
>
>I have never in my life attempted to build so an inferior product. 
....
>What would you do?


Not what you want to hear, but..

I would have bought from Ikea.  For all their shortcomings (huge
stores, long queues, etc), the stuff they sell fits together well and
is durable.  I've only experience of a couple of items from MFI, which
was enough to convince me, like yourself, that it is only good enough
for firewood.
-- 
Hugo Nebula
  "If no-one on the internet wants a piece of this,
   just how far from the pack have you strayed?"

For desks, I always go for secondhand office stuff. It's about the same 
price as MFI but built to last - it's so much better in every way.

"Mark"  wrote in message 
news:429f1485$0$28784$ed2619ec@ptn-nntp-reader02.plus.net...

>I recently moved into a new house, over the last couple weeks I built up so 
>much flat pack from various places it's untrue. Anyway, two weeks ago I 
>ordered a 'Toronto' corner desk unit from the MFI, it was delivered today 
>after a wait of 2 weeks.
>
> I have never in my life attempted to build so an inferior product. It 
> wasn't exactly cheap at 170 either. The problem is the clam screws just 
> do not lock onto the clam legs, if you think you've got them locked, a 
> simple wiggle of the wood will have them come lose again. It's amazingly 
> hard to believe actually, that something go be so bad.
>
> Anyway, after a couple hours messing around with this POS, half of the 
> panel are no screwed because tightening the clams split the wood are the 
> pre-drilled holes.
>
> Also, at one point I did lose my tempter(you would have too) and smashed a 
> couple panels. Looking back now this was probably bad idea but it was 
> unavoidable at the time because I was so angry.
>
> I tried calling the helpline on the instructions, no answer. I'm now going 
> to call MFI....what exactly are my options? if I accept another desk, I 
> will request someone else build it. The desk I got now is completely 
> screwed, it's scrap basically. Are they going to want to check it out?
>
> What would you do?