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New Hoover Washer/Dryer - water fills Conditioner not wash part   
Title says it all I hope.

One of my tenants has found that when she tries to wash, the water fills 
the conditioner section of the powder drawer, rather than the wash 
powder section.

I've tried it on a few sections, and this is what it does.

Are we doing something wrong, or could the water tubes have been wrongly 
fitted during manufacture.


-- 
Richard Faulkner
Date:Wed, 14 Sep 2005 15:49:31 +0100   Author:  

Re: New Hoover Washer/Dryer - water fills Conditioner not wash part   
On Wed, 14 Sep 2005 15:49:31 +0100, Richard Faulkner
 scrawled:


>Title says it all I hope.
>
>One of my tenants has found that when she tries to wash, the water fills 
>the conditioner section of the powder drawer, rather than the wash 
>powder section.
>

Read the instructions? Sure you're not just getting powder and
conditioner in the wrong sections?


>I've tried it on a few sections, and this is what it does.
>
>Are we doing something wrong, or could the water tubes have been wrongly 
>fitted during manufacture.


Doubtful, can't say as I've seen that one before, but entirely
possible. 
-- 
Stuart @ SJW Electrical

Please Reply to group
Date:Wed, 14 Sep 2005 16:22:25 +0100   Author:  

Re: New Hoover Washer/Dryer - water fills Conditioner not wash part   
In message , Lurch 
 writes

>On Wed, 14 Sep 2005 15:49:31 +0100, Richard Faulkner
> scrawled:
>
>>Title says it all I hope.
>>
>>One of my tenants has found that when she tries to wash, the water fills
>>the conditioner section of the powder drawer, rather than the wash
>>powder section.
>>
>Read the instructions? Sure you're not just getting powder and
>conditioner in the wrong sections?
>


99% certain that we are correct - but I'll double check.



>>I've tried it on a few sections, and this is what it does.
>>
>>Are we doing something wrong, or could the water tubes have been wrongly
>>fitted during manufacture.
>
>Doubtful, can't say as I've seen that one before, but entirely
>possible.


-- 
Richard Faulkner
Date:Wed, 14 Sep 2005 16:58:57 +0100   Author:  

Re: New Hoover Washer/Dryer - water fills Conditioner not wash part   
In message , Lurch 
 writes

>On Wed, 14 Sep 2005 15:49:31 +0100, Richard Faulkner
> scrawled:
>
>>Title says it all I hope.
>>
>>One of my tenants has found that when she tries to wash, the water fills
>>the conditioner section of the powder drawer, rather than the wash
>>powder section.
>>
>Read the instructions? Sure you're not just getting powder and
>conditioner in the wrong sections?
>


I've got another of these in an empty flat, so I've double checked both 
the machine and the instructions. The water is definitely filling the 
conditioner drawer on the "faulty machine". On the other one, it fills 
the wash section on programme 5, and the pre-wash section on programme 
1.


>>I've tried it on a few sections, and this is what it does.
>>
>>Are we doing something wrong, or could the water tubes have been wrongly
>>fitted during manufacture.
>
>Doubtful, can't say as I've seen that one before, but entirely
>possible.


Presumably the fill water is fed by one of 3 tubes into the powder 
drawer in order to direct it into the correct section. I wonder if I 
should take the top off, or suffer the ballsache of getting the 
engineers in under warranty.

-- 
Richard Faulkner
Date:Wed, 14 Sep 2005 23:15:31 +0100   Author:  

Re: New Hoover Washer/Dryer - water fills Conditioner not wash part   
On Wed, 14 Sep 2005 23:15:31 +0100, Richard Faulkner
 scrawled:


>I've got another of these in an empty flat, so I've double checked both 
>the machine and the instructions. The water is definitely filling the 
>conditioner drawer on the "faulty machine". On the other one, it fills 
>the wash section on programme 5, and the pre-wash section on programme 
>1.
>
....
>
>Presumably the fill water is fed by one of 3 tubes into the powder 
>drawer in order to direct it into the correct section. I wonder if I 
>should take the top off, or suffer the ballsache of getting the 
>engineers in under warranty.


Might be an idea to whip the lid off and do a visual as you have
checked it against another machine. Might be worth going armed with a
photo of the working machine with the lid off and doing a spot the
diference.

My guess is that the wiring to the valves is the wrong way round and
the conditioner valve is on the powder pipe and vice-versa. Should
just be a simple case of unplugging and replugging but double check it
is just that. It could be wired wrong at either end so it may not be
easily spottable. If it does look like a ballache of headscratching
job and it is functioning incorrectly then give Hoover a call.
-- 
Stuart @ SJW Electrical

Please Reply to group
Date:Thu, 15 Sep 2005 01:15:48 +0100   Author:  

Re: New Hoover Washer/Dryer - water fills Conditioner not wash part   
In message , Lurch 
 writes

>On Wed, 14 Sep 2005 23:15:31 +0100, Richard Faulkner
> scrawled:
>
>>I've got another of these in an empty flat, so I've double checked both
>>the machine and the instructions. The water is definitely filling the
>>conditioner drawer on the "faulty machine". On the other one, it fills
>>the wash section on programme 5, and the pre-wash section on programme
>>1.
>>
>...
>>
>>Presumably the fill water is fed by one of 3 tubes into the powder
>>drawer in order to direct it into the correct section. I wonder if I
>>should take the top off, or suffer the ballsache of getting the
>>engineers in under warranty.
>
>Might be an idea to whip the lid off and do a visual as you have
>checked it against another machine. Might be worth going armed with a
>photo of the working machine with the lid off and doing a spot the
>diference.
>
>My guess is that the wiring to the valves is the wrong way round and
>the conditioner valve is on the powder pipe and vice-versa. Should
>just be a simple case of unplugging and replugging but double check it
>is just that. It could be wired wrong at either end so it may not be
>easily spottable. If it does look like a ballache of headscratching
>job and it is functioning incorrectly then give Hoover a call.


Thanks Stuart - I'll give it a go.

-- 
Richard Faulkner
Date:Thu, 15 Sep 2005 09:46:59 +0100   Author: