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Screenselect fire   
See their website for more details, will take two weeks getting back to
normal, which has been very slow of late
Date:Fri, 02 Sep 2005 14:31:11 GMT   Author:  

Re: Screenselect fire   
In message <PmZRe.2395$t_4.1884@newsfe2-win.ntli.net>, Johnnie Scott 
<john374999@?.nospam.ntlworld.com.invalid> writes

>See their website for more details, will take two weeks getting back to
>normal, which has been very slow of late
>
>

Haven't checked the website as yet, but presumably they are offering 
some sort of reduction in subscription fees to allow for any slowdown?
-- 
Sean Black
Date:Fri, 2 Sep 2005 16:38:48 +0100   Author:  

Re: Screenselect fire   
"Sean Black"  wrote in message 
news:nWRqaKCIIHGDFwzx@bucks-


> Haven't checked the website as yet, but presumably they are offering some 
> sort of reduction in subscription fees to allow for any slowdown?
> -- 


type screenselect complaints into google and you will see the problems 
people are having with this bunch.
Date:Fri, 02 Sep 2005 15:39:45 GMT   Author:  

Re: Screenselect fire   
In message <PmZRe.2395$t_4.1884@newsfe2-win.ntli.net>, Johnnie Scott 
<john374999@?.nospam.ntlworld.com.invalid> writes

>See their website for more details, will take two weeks getting back to
>normal, which has been very slow of late
>
>

Haven't checked the website as yet, but presumably they are offering 
some sort of reduction in subscription fees to allow for any slowdown?
-- 
Sean Black
Date:Fri, 2 Sep 2005 16:38:48 +0100   Author:  

Re: Screenselect fire   
"Sean Black"  wrote in message 
news:nWRqaKCIIHGDFwzx@bucks-


> Haven't checked the website as yet, but presumably they are offering some 
> sort of reduction in subscription fees to allow for any slowdown?
> -- 


type screenselect complaints into google and you will see the problems 
people are having with this bunch.
Date:Fri, 02 Sep 2005 15:39:45 GMT   Author:  

Re: Screenselect fire   
UKHierarchy wrote:

> "Sean Black"  wrote in message 
> news:nWRqaKCIIHGDFwzx@bucks-
> 
> 
>>Haven't checked the website as yet, but presumably they are offering some 
>>sort of reduction in subscription fees to allow for any slowdown?
>>-- 
> 
> 
> type screenselect complaints into google and you will see the problems 
> people are having with this bunch. 
> 
> 


Like this one?
"Have used ScreenSelect for over a year now no complaints,"

I don't see a flood of problems.  Most links point to ScreenSelect's 
complaints page.

As I said elsethread, they've turned my discs around about as fast as is 
humanly possible.  No complaints from me so far.  I've used them 
previously and had no reason to complain.

-- 
KJ
Date:Fri, 02 Sep 2005 19:23:59 +0100   Author:  

Re: Screenselect fire   
"killjoy"  wrote in message
news:431898bf$0$1305$ed2619ec@ptn-nntp-reader02.plus.net...

> UKHierarchy wrote:
> > "Sean Black"  wrote in message
> > news:nWRqaKCIIHGDFwzx@bucks-
> >
> >
> >>Haven't checked the website as yet, but presumably they are offering
some
> >>sort of reduction in subscription fees to allow for any slowdown?
> >>-- 
> >
> >
> > type screenselect complaints into google and you will see the problems
> > people are having with this bunch.
> >
> >
>
> Like this one?
> "Have used ScreenSelect for over a year now no complaints,"
>
> I don't see a flood of problems.  Most links point to ScreenSelect's
> complaints page.
>
> As I said elsethread, they've turned my discs around about as fast as is
> humanly possible.  No complaints from me so far.  I've used them
> previously and had no reason to complain.
>
> -- 
> KJ

I would agree, no problems here, apparently the downtime will only be a
matter of days.
My discs from them average out at about 70p each.
Date:Sat, 3 Sep 2005 21:03:43 +0100   Author:  

Re: Screenselect fire   
A bit late, but I just found this in The Register:

"Online DVD service Video Island is battling to restore normal 
operations after a fire in its west London warehouse last week. Video 
Island runs the DVD rental businesses for Tesco, ITV, MSN and easyGroup, 
as well as its own direct consumer brand, Screenselect.co.uk. The 
150,000 combined subscribers to these services are warned to expect a 
"temporary disruption" and some delays.

The cause of the fire in Westwood Business Centre, Acton - where Video 
Island has its warehouse - on Thursday, 1 September remains unclear. 
Nobody was injured by the fire. The extent of the damage is still to be 
determined. Video Island's IT operations are run from a separate 
location unaffected by the fire, so historical customer data and 
purchasing records remain intact.

Simon Calver, chief exec of Video Island, said: "We have experienced a 
fire in the warehouse which will lead to a temporary disruption to 
service over the next few weeks. We apologise to our customers for any 
disruption caused, and are moving quickly to restore full service as 
soon as possible."

Video Island expects to begin "partial service" this week. "Our business 
is fortunate that at any one time nearly 70 percent of our discs are out 
with customers, so a large percentage of our library remains intact," 
Calver said. A spokeswoman for the firm said that it would offer 
subscribers compensation for any interruption or delays in its service. 
It is asking customers to delay sending back DVDs until Wednesday (7 
September). Video Island processes approximately 1.5m DVD shipments per 
month."

Source:
http://www.theregister.co.uk/2005/09/05/video_island_fire/

-- 
KJ
Date:Thu, 08 Sep 2005 23:32:38 +0100   Author: