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Citroen service and warranty   
I have a 16 month old Xsara HDi due for a 25k service. Not inclined to pay 
the dealer another 300 for doing not very much as I did at 12.5k. I 
understand I can get it serviced at dealers other than Citroen now whilst 
not affecting the manufacturers warranty. Is this the case and who can I go 
to? Are there any limitations before I go getting quotes?

Thanks

Jon
Date:Wed, 31 Aug 2005 20:50:59 +0100   Author:  

Re: Citroen service and warranty   
"JRS"  wrote in message 
news:43160a2c$0$1321$ed2619ec@ptn-nntp-reader02.plus.net...

>I have a 16 month old Xsara HDi due for a 25k service. Not inclined to pay 
>the dealer another 300 for doing not very much as I did at 12.5k. I 
>understand I can get it serviced at dealers other than Citroen now whilst 
>not affecting the manufacturers warranty. Is this the case and who can I go 
>to? Are there any limitations before I go getting quotes?


You can get it serviced anywhere "Reputable" as long as they follow 
Citroen's schedule and use genuine Citroen parts, without affecting 
warranty.  Our Citroen, Iveco, Mercedes and VW vans are all serviced by one 
local independent.  The Transit Connects will follow as soon as the free 
servicing runs out.

--
R
Date:Thu, 1 Sep 2005 07:21:56 +0100   Author:  

Re: Citroen service and warranty   
"JRS"  wrote in message
news:43160a2c$0$1321$ed2619ec@ptn-nntp-reader02.plus.net...

> I have a 16 month old Xsara HDi due for a 25k service. Not inclined to pay
> the dealer another 300 for doing not very much as I did at 12.5k. I
> understand I can get it serviced at dealers other than Citroen now whilst
> not affecting the manufacturers warranty. Is this the case and who can I
go
> to? Are there any limitations before I go getting quotes?
>
> Thanks
>
> Jon



Blimey, where are you?

My Pug 206 SW with the same engine as your Xsara cost 122 for the 12k (main
dealer in Surrey,) 110 for the 24k and 164 for the major 36k (both at a
Worcestershire main dealer.) I'll grant you that mine has not needed any
brake pads yet, but the 36k still included a brake fluid flush and all
filters for that money.
At 300 a visit I'd certainly be looking for another dealer - maybe a
Peugeot one :-) where all the parts will be "genuine" to Citroen & Peugeot!

I was under the impression that the first 12 months of warranty were
provided by Citroen, and the subsequent 24 months by the UK dealer network
and that it was a condition of their warranty that the servicing in years 2
& 3 were carried out by the main dealer network. Has this been deemed unfair
now? I know a mate of mine runs a few Renault vans and they are serviced by
an independent using Renault parts. He's not only had one minor skirmish
with the main dealer/Renault over a warranty claim, but as his vans average
about 75k per annum and the warranty expires at 120k it's all a bit
immaterial!
Date:Thu, 1 Sep 2005 08:57:22 +0100   Author:  

Re: Citroen service and warranty   
Cambridge. My mate getting his Laguna with 18k intervals done for 125 made 
me think I am getting ripped off!

Jon

"Doctor D"  wrote in message 
news:4316b3a3$0$22925$ed2619ec@ptn-nntp-reader01.plus.net...

>
> "JRS"  wrote in message
> news:43160a2c$0$1321$ed2619ec@ptn-nntp-reader02.plus.net...
>> I have a 16 month old Xsara HDi due for a 25k service. Not inclined to 
>> pay
>> the dealer another 300 for doing not very much as I did at 12.5k. I
>> understand I can get it serviced at dealers other than Citroen now whilst
>> not affecting the manufacturers warranty. Is this the case and who can I
> go
>> to? Are there any limitations before I go getting quotes?
>>
>> Thanks
>>
>> Jon
>
>
> Blimey, where are you?
>
> My Pug 206 SW with the same engine as your Xsara cost 122 for the 12k 
> (main
> dealer in Surrey,) 110 for the 24k and 164 for the major 36k (both at a
> Worcestershire main dealer.) I'll grant you that mine has not needed any
> brake pads yet, but the 36k still included a brake fluid flush and all
> filters for that money.
> At 300 a visit I'd certainly be looking for another dealer - maybe a
> Peugeot one :-) where all the parts will be "genuine" to Citroen & 
> Peugeot!
>
> I was under the impression that the first 12 months of warranty were
> provided by Citroen, and the subsequent 24 months by the UK dealer network
> and that it was a condition of their warranty that the servicing in years 
> 2
> & 3 were carried out by the main dealer network. Has this been deemed 
> unfair
> now? I know a mate of mine runs a few Renault vans and they are serviced 
> by
> an independent using Renault parts. He's not only had one minor skirmish
> with the main dealer/Renault over a warranty claim, but as his vans 
> average
> about 75k per annum and the warranty expires at 120k it's all a bit
> immaterial!
>
> 
Date:Thu, 1 Sep 2005 10:08:16 +0100   Author:  

Re: Citroen service and warranty   
"JRS"  wrote in message 
news:4316c504$0$22940$ed2619ec@ptn-nntp-reader01.plus.net...

> Cambridge. My mate getting his Laguna with 18k intervals done for 125 
> made me think I am getting ripped off!
>

Citroen a 'kin expensive for anything, bar one or two odd bits like oil 
filters. They wanted 450 to replace a clutch on a BX which I got done for 
180 locally. Check with the Citizens Advice Bureau or if you're with 
someone like the RAC they do legal advice.

-- 
Malc

"Your mother can't climb stairs"
Dalek playground taunt
Date:Thu, 01 Sep 2005 20:45:16 GMT   Author: