BUSH 28 WIDESCREEN INTEGRATED TV AND DVD RECORDER
===================================================== 

I refer to your order for the above product and thank you for placing
an order with Homebase.co.uk 

Unfortunately, there was an accidental error on the price shown on our
website for this product during the period from midnight on 27th
August to 07:00 on 28th August, which caused the product to be
advertised for 0.49 rather than the correct price of 349.99. This
error has now been rectified and in accordance with condition 4.2 of
our website terms we are writing to advise you of this problem. 

We have therefore had to reject all orders placed at the incorrect
price in accordance with Condition 2.3 of our website terms and
conditions and with regret we cannot accept your order. 

On behalf of Homebase, I apologise for the inconvenience caused and
can assure you that we have initiated the refund process. Any charges
that have been debited to your payment card will be fully refunded as
soon as possible. 

Thank you again for your custom with Homebase

Yours faithfully


Mari-Ann Wiggin
ARG Contact Centre Manager

When are they gunna start refunding us, 10,000+ 5.50's adds up to alot,
they must be makin a bit of interest on that, are they gunna hold on to it
for a bit before they hand it over

Niall Leonard wrote:

> BUSH 28" WIDESCREEN INTEGRATED TV AND DVD RECORDER
> =====================================================
>
> I refer to your order for the above product and thank you for placing
> an order with Homebase.co.uk
>
> Unfortunately, there was an accidental error on the price

<snip>

Can't argue with that.
It's a well worded email and correctly explains how they are within their 
rights to cancel.
Don't blame people for having a punt but it didn't stand much chance of 
working

I'm sure this won't stop the usual rants and threats to sue or complain from 
people who were well aware it was an error though

-- 
Alex

Hermes: "We can't afford that! Especially not Zoidberg!"
Zoidberg: "They took away my credit cards!"

www.drzoidberg.co.uk    www.ebayfaq.co.uk

"Ben"  wrote in message 
news:_LWdnf3vcvWCH4jeSa8jmw@karoo.co.uk...

> When are they gunna start refunding us, 10,000+ 5.50's adds up to alot,
> they must be makin a bit of interest on that, are they gunna hold on to it
> for a bit before they hand it over


You know, I was thinking exactly the same. In fact, what's to stop  a scam 
company advertising product which don't exist for the "wrong" price, getting 
thousands of orders, refunding them in full, but taking a couple of weeks to 
do it and bagging the interest in the meantime?!?

/me has idea.....

> When are they gunna start refunding us, 10,000+ 5.50's adds up to alot,
> they must be makin a bit of interest on that, are they gunna hold on to it
> for a bit before they hand it over
>


At such a ridiculous price it was foolish to throw your money at them in the 
first place.

I wonder who's the winner.....

Steve

Niall Leonard wrote:

> BUSH 28 WIDESCREEN INTEGRATED TV AND DVD RECORDER
> ===================================================== 
> 
> I refer to your order for the above product and thank you for placing
> an order with Homebase.co.uk 
> 
> Unfortunately, there was an accidental error on the price shown on our
> website for this product during the period from midnight on 27th
> August to 07:00 on 28th August, which caused the product to be
> advertised for 0.49 rather than the correct price of 349.99. This
> error has now been rectified and in accordance with condition 4.2 of
> our website terms we are writing to advise you of this problem. 
> 
> We have therefore had to reject all orders placed at the incorrect
> price in accordance with Condition 2.3 of our website terms and
> conditions and with regret we cannot accept your order. 
> 
> On behalf of Homebase, I apologise for the inconvenience caused and
> can assure you that we have initiated the refund process. Any charges
> that have been debited to your payment card will be fully refunded as
> soon as possible. 
> 
> Thank you again for your custom with Homebase
> 
> Yours faithfully
> 
> 
> Mari-Ann Wiggin
> ARG Contact Centre Manager
> 

Regardless off their terms and conditions, if they have debited your 
account they have accepted your offer to pay 0.49p for it. I think you 
will find that you could claim the item from them.  The wording in the 
terms indicates that you place the order , they check and accept and 
refuse and then tell you if its going to cost more and give you the 
option to accept the new price.  I don't think it says we will take your 
money and then say we are not going to give it to you.  In previous 
discussion with Trading standards they indicate that if the retailer 
does not take any money from you then the contract is not complete, but 
if they do then they need to honour it.  If anyone who has ordered it 
wants to try and push it, it could be worth it.

Jonathan wrote:

> "Ben"  wrote in message 
> news:_LWdnf3vcvWCH4jeSa8jmw@karoo.co.uk...
> 
>>When are they gunna start refunding us, 10,000+ 5.50's adds up to alot,
>>they must be makin a bit of interest on that, are they gunna hold on to it
>>for a bit before they hand it over
> 
> 
> You know, I was thinking exactly the same. In fact, what's to stop  a scam 
> company advertising product which don't exist for the "wrong" price, getting 
> thousands of orders, refunding them in full, but taking a couple of weeks to 
> do it and bagging the interest in the meantime?!?
> 
> /me has idea..... 


Banking costs would more than destroy any profit you might make on interest.

Geoff

Richard wrote:

> I think you
> will find that you could claim the item from them.


Stop being such a twat
-- 
Alex

Hermes: "We can't afford that! Especially not Zoidberg!"
Zoidberg: "They took away my credit cards!"

www.drzoidberg.co.uk    www.ebayfaq.co.uk

Richard wrote:

> Niall Leonard wrote:
>>
> Regardless off their terms and conditions, if they have debited your
> account they have accepted your offer to pay 0.49p for it. I think you
> will find that you could claim the item from them.  The wording in the
> terms indicates that you place the order , they check and accept and
> refuse and then tell you if its going to cost more and give you the
> option to accept the new price.  I don't think it says we will take
> your money and then say we are not going to give it to you.  In
> previous discussion with Trading standards they indicate that if the
> retailer does not take any money from you then the contract is not
> complete, but if they do then they need to honour it.  If anyone who
> has ordered it wants to try and push it, it could be worth it.


ROFL !
Twat !

"Richard"  wrote in message 
news:pDhRe.99643$G8.78860@text.news.blueyonder.co.uk...


> Regardless off their terms and conditions, if they have debited your 
> account they have accepted your offer to pay 0.49p for it. I think you 
> will find that you could claim the item from them.  The wording in the 
> terms indicates that you place the order , they check and accept and 
> refuse and then tell you if its going to cost more and give you the option 
> to accept the new price.  I don't think it says we will take your money 
> and then say we are not going to give it to you.  In previous discussion 
> with Trading standards they indicate that if the retailer does not take 
> any money from you then the contract is not complete, but if they do then 
> they need to honour it.  If anyone who has ordered it wants to try and 
> push it, it could be worth it.


YAWN...

Yes, you are correct. Anyone who ordered the TV *could* take them to court. 
Thats absolutely correct.

However, going to court, and actually winning are distinct things. Winning 
in this case is somewhere about the 0% chance mark.

1 - *Everyone* knows you dont get tellys for 49p,
2 - it was not marked as a special offer, and
3 - their own T&C's *which you accept when you shop there* categorically 
state when the contract comes into existence.

So, yes go to court, but only to make a fool of yourself.

And by the way, trading standards are not lawyers, and posts like yours 
simply perpetuate yet another internet urban myth.

g.

On Wed, 31 Aug 2005 11:14:13 +0100, "Jonathan"
 wrote:


>"Ben"  wrote in message 
>news:_LWdnf3vcvWCH4jeSa8jmw@karoo.co.uk...
>> When are they gunna start refunding us, 10,000+ 5.50's adds up to alot,
>> they must be makin a bit of interest on that, are they gunna hold on to it
>> for a bit before they hand it over
>
>You know, I was thinking exactly the same. In fact, what's to stop  a scam 
>company advertising product which don't exist for the "wrong" price, getting 
>thousands of orders, refunding them in full, but taking a couple of weeks to 
>do it and bagging the interest in the meantime?!?
>
>/me has idea..... 
>


Hmmm....  thousands of morons order a 49p TV knowing full well that it
was a pricing error and stupidly hoping they would receive it.
My sympathy level = zero.

"Fat Freddy's Cat"  wrote in message 
news:a7CdnZ2dnZ1Z0xzFnZ2dnUspiN6dnZ2dRVnyqp2dnZ0@pipex.net...

>

> So, yes go to court, but only to make a fool of yourself.
>


And probably be landed with a bill for the cost!

In article , 
port_26@hotmail.com says...

> 2 - it was not marked as a special offer, and


You are right and I would not bother with court.  However, is the above 
true?  I seem to remember seeing an * next to the price which indicated 
it had been reduced!
-- 
Ask me how to win a meal for three at The Big Bang, Oxford
To hear about competitions first sign up for The Sizzler
http://sausagefans.com/resources/emailalerts.php

* meant -  "Please note that this item has not been price reduced"

just the opposite.

-- 

Electrical Kettle instant hot water (home, office)
Platinums.co.uk - or remember this
Kettle.us.com
---------------------------------------------------------------- 



                                            \\ l l l //
                                             (@ @)
              ____________ oOO-(_)-OOo____________
"Stephen (Sausagefans.com)"  wrote in message
news:MPG.1d80b27dd28da41198995c@news.zen.co.uk...

> In article ,
> port_26@hotmail.com says...
> > 2 - it was not marked as a special offer, and
>
> You are right and I would not bother with court.  However, is the above
> true?  I seem to remember seeing an * next to the price which indicated
> it had been reduced!
> -- 
> Ask me how to win a meal for three at The Big Bang, Oxford
> To hear about competitions first sign up for The Sizzler
> http://sausagefans.com/resources/emailalerts.php

In article <SbHRe.8049$t4.672@newsfe1-gui.ntli.net>, 
Dont.exist@dont.bother says...

> * meant -  "Please note that this item has not been price reduced"


My error!
-- 
Ask me how to win a meal for three at The Big Bang, Oxford
To hear about competitions first sign up for The Sizzler
http://sausagefans.com/resources/emailalerts.php

On Thu, 1 Sep 2005 20:07:15 +0100, Stephen (Sausagefans.com)
 wrote:


>In article <SbHRe.8049$t4.672@newsfe1-gui.ntli.net>, 
>Dont.exist@dont.bother says...
>> * meant -  "Please note that this item has not been price reduced"
>
>My error!


That's not good enough! I demand compensation!

:-}

nl

LOL

grow up you twat

wrote in message 
news:1125613922.516052.234180@z14g2000cwz.googlegroups.com...

> grow up you twat
>



douglas read this:
http://www.kel27.pwp.blueyonder.co.uk/sawthis.htm

"Niall Leonard"  wrote in message 
news:940fh1548ve1p419vm109p6nqlrk8roii1@4ax.com...

> On Thu, 1 Sep 2005 20:07:15 +0100, Stephen (Sausagefans.com)
>  wrote:
>
>>In article <SbHRe.8049$t4.672@newsfe1-gui.ntli.net>,
>>Dont.exist@dont.bother says...
>>> * meant -  "Please note that this item has not been price reduced"
>>
>>My error!
>
> That's not good enough! I demand compensation!




I demand something else, But that's not listed Either!
Lol
Tracym

just think what would the price be if it as reduced???

-- 

Electrical Kettle instant hot water (home, office)
Platinums.co.uk - or remember this
Kettle.us.com
---------------------------------------------------------------- 



                                            \\ l l l //
                                             (@ @)
              ____________ oOO-(_)-OOo____________
"Stephen (Sausagefans.com)"  wrote in message
news:MPG.1d8161bbe467a9be98995d@news.zen.co.uk...

> In article <SbHRe.8049$t4.672@newsfe1-gui.ntli.net>,
> Dont.exist@dont.bother says...
> > * meant -  "Please note that this item has not been price reduced"
>
> My error!
> -- 
> Ask me how to win a meal for three at The Big Bang, Oxford
> To hear about competitions first sign up for The Sizzler
> http://sausagefans.com/resources/emailalerts.php

In article , 
niall@codology.com says...

> On Thu, 1 Sep 2005 20:07:15 +0100, Stephen (Sausagefans.com)
>  wrote:
> 
> >In article <SbHRe.8049$t4.672@newsfe1-gui.ntli.net>, 
> >Dont.exist@dont.bother says...
> >> * meant -  "Please note that this item has not been price reduced"
> >
> >My error!
> 
> That's not good enough! I demand compensation!
> 
> :-}


Ha ha ha ha you should boycotte my stores! :-)
-- 
Ask me how to win a meal for three at The Big Bang, Oxford
To hear about competitions first sign up for The Sizzler
http://sausagefans.com/resources/emailalerts.php