Who is the best i have cable but a made wants broadband and its not in his 
area(cable) he is ideally looking for uncapped maybe 1-2mb?
pref under 20 notes

"Colin Mckechnie"  wrote in message 
news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...

> Who is the best i have cable but a made wants broadband and its not in his 
> area(cable) he is ideally looking for uncapped maybe 1-2mb?
> pref under 20 notes
>
>


www.demon.net

for

http://www.demon.net/echannel/webProduct-Details.do?strProductId=UFJEMDAwMDAwMDAwMDYx&strGroup=Consumer%20Broadband&strCategory=Internet%20Access&strGroupId=Q0FUMDAwMDAwMDAwMDAz&strPromotionId=&strPreviewFlag=no&strCategoryId=Q0FUMDAwMDAwMDAwMDAx


-- 
Dan

On Tue, 9 Aug 2005 17:42:32 +0100, "DanTXD"  wrote:


>"Colin Mckechnie"  wrote in message 
>news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...
>> Who is the best i have cable but a made wants broadband and its not in his 
>> area(cable) he is ideally looking for uncapped maybe 1-2mb?
>> pref under 20 notes
>>
>>
>
>www.demon.net
>
>for
>
>http://www.demon.net/echannel/webProduct-Details.do?strProductId=UFJEMDAwMDAwMDAwMDYx&strGroup=Consumer%20Broadband&strCategory=Internet%20Access&strGroupId=Q0FUMDAwMDAwMDAwMDAz&strPromotionId=&strPreviewFlag=no&strCategoryId=Q0FUMDAwMDAwMDAwMDAx


Must agree Very reliable service in the last 20 months have been with
Demon.

Herbie

"DanTXD"  wrote in message 
news:3ls4nqF14bf98U1@individual.net...

> "Colin Mckechnie"  wrote in message 
> news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...
>> Who is the best i have cable but a made wants broadband and its not in 
>> his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>> pref under 20 notes
>>
>>
>
> www.demon.net
>


Terrible, terrible, beyond belief, customer service.
Had a situation where a person ordered broadband, paid the entire yearly fee 
upfront, but was so far from the exchange, needed BT to come and do some 
work.
It took many hours, speaking to many indian call centres, to persuade them 
that they needed to get BT out, eventually after several days of pestering, 
BT came. BT where unable to get the line to provide Broadband, and Demon 
refused to refund the money the person had paid upfront for the year.

Several weeks later, after written communication, the money was refunded, 
but only after a lot of effort and complaining.

I wouldnt touch them with a bargepole, and actively discourage all that 
suggest it.

Gaz

"Gaz"  wrote in message 
news:3ls7jeF1400ahU1@individual.net...

>
> "DanTXD"  wrote in message 
> news:3ls4nqF14bf98U1@individual.net...
>> "Colin Mckechnie"  wrote in message 
>> news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...
>>> Who is the best i have cable but a made wants broadband and its not in 
>>> his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>>> pref under 20 notes
>>>
>>>
>>
>> www.demon.net
>>
>
> Terrible, terrible, beyond belief, customer service.
> Had a situation where a person ordered broadband, paid the entire yearly 
> fee upfront, but was so far from the exchange, needed BT to come and do 
> some work.
> It took many hours, speaking to many indian call centres, to persuade them 
> that they needed to get BT out, eventually after several days of 
> pestering, BT came. BT where unable to get the line to provide Broadband, 
> and Demon refused to refund the money the person had paid upfront for the 
> year.
>
> Several weeks later, after written communication, the money was refunded, 
> but only after a lot of effort and complaining.
>
> I wouldnt touch them with a bargepole, and actively discourage all that 
> suggest it.
>
> Gaz
>


They've been fine for me, and i've only ever managed to speak to an english 
person on the phone.  Also, i don't think you can really blame Demon for 
BT's cock ups.

-- 
Dan

On Tue, 9 Aug 2005 18:31:25 +0100, "Gaz"  wrote:


>
>"DanTXD"  wrote in message 
>news:3ls4nqF14bf98U1@individual.net...
>> "Colin Mckechnie"  wrote in message 
>> news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...
>>> Who is the best i have cable but a made wants broadband and its not in 
>>> his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>>> pref under 20 notes
>>>
>>>
>>
>> www.demon.net
>>
>
>Terrible, terrible, beyond belief, customer service.
>Had a situation where a person ordered broadband, paid the entire yearly fee 
>upfront, but was so far from the exchange, needed BT to come and do some 
>work.
>It took many hours, speaking to many indian call centres, to persuade them 
>that they needed to get BT out, eventually after several days of pestering, 
>BT came. BT where unable to get the line to provide Broadband, and Demon 
>refused to refund the money the person had paid upfront for the year.
>
>Several weeks later, after written communication, the money was refunded, 
>but only after a lot of effort and complaining.
>
>I wouldnt touch them with a bargepole, and actively discourage all that 
>suggest it.
>
>Gaz
>

On the one occasion that I had a problem, sorted out by customer
services, and spoke to British person. Would recommend them to
anybody.

Herbie

In message <jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net>
Colin Mckechnie  writes


> Who is the best i have cable but a made wants broadband and its not
> in his area(cable) he is ideally looking for uncapped maybe 1-2mb?
> pref under 20 notes



www.freedom2surf.com aka www.f2s.com broadband from 14.99.

There is a seperate support site here: www.freedom2support.com

One very satisfied customer.

ps. put me down as recommended-by and I get a 10 rebate. weeeeeeeee

highflyer

Colin Mckechnie wrote:

> Who is the best i have cable but a made wants broadband and its not in his 
> area(cable) he is ideally looking for uncapped maybe 1-2mb?
> pref under 20 notes
> 
> 

I would recommend http://www.plus.net

I have used them for over two years without complaint.



Wainy

Herbie <invalid@invalid.invalid> wrote in
news:65rhf114g2mfpb8t980erqtmg4iojirif6@4ax.com: 


> On Tue, 9 Aug 2005 18:31:25 +0100, "Gaz"  wrote:
> 
>>
>>"DanTXD"  wrote in message 
>>news:3ls4nqF14bf98U1@individual.net...
>>> "Colin Mckechnie"  wrote in message 
>>> news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...
>>>> Who is the best i have cable but a made wants broadband and its not
>>>> in his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>>>> pref under 20 notes
>>>>
>>>>
>>>
>>> www.demon.net
>>>
>>
>>Terrible, terrible, beyond belief, customer service.
>>Had a situation where a person ordered broadband, paid the entire
>>yearly fee upfront, but was so far from the exchange, needed BT to
>>come and do some work.
>>It took many hours, speaking to many indian call centres,


That will be the BT call Centre, not Demon's.

Never had a problem with them in ringing them or speaking to them but 
Demon is all UK based in my experience anyway.

They are however, totally AWFUL at collecting their money from you.  
They've just asked for the money they didn't take off me for 5 months 
last year and that was on a DD.



-- 
-------------
Cut the crap to reply.

Very happy with Demon - have never been put through to Indian call
centre.  Gaz thinking of another isp?

"Peter P"  wrote in message 
news:1123613063.950289.75870@z14g2000cwz.googlegroups.com...

> Very happy with Demon - have never been put through to Indian call
> centre.  Gaz thinking of another isp?
>


This is Usenet - so its probly fact based on the opinions of mates, 
girlfriends, dads, mates brother :)

-- 
Dan

"DanTXD"  wrote in message 
news:3ls7pkF14ir7oU1@individual.net...

> "Gaz"  wrote in message 
> news:3ls7jeF1400ahU1@individual.net...
>>
>> "DanTXD"  wrote in message 
>> news:3ls4nqF14bf98U1@individual.net...
>>> "Colin Mckechnie"  wrote in message 
>>> news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...
>>>> Who is the best i have cable but a made wants broadband and its not in 
>>>> his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>>>> pref under 20 notes
>>>>
>>>>
>>>
>>> www.demon.net
>>>
>>
>> Terrible, terrible, beyond belief, customer service.
>> Had a situation where a person ordered broadband, paid the entire yearly 
>> fee upfront, but was so far from the exchange, needed BT to come and do 
>> some work.
>> It took many hours, speaking to many indian call centres, to persuade 
>> them that they needed to get BT out, eventually after several days of 
>> pestering, BT came. BT where unable to get the line to provide Broadband, 
>> and Demon refused to refund the money the person had paid upfront for the 
>> year.
>>
>> Several weeks later, after written communication, the money was refunded, 
>> but only after a lot of effort and complaining.
>>
>> I wouldnt touch them with a bargepole, and actively discourage all that 
>> suggest it.
>>
>> Gaz
>>
>
> They've been fine for me, and i've only ever managed to speak to an 
> english person on the phone.  Also, i don't think you can really blame 
> Demon for BT's cock ups.


I blame neither BT nor Demon for the none provision of broadband. It was to 
far from the exchange, or the line was not good enough, simple as.

And, since the end user has no direct relationship with BT wholesale, it 
aint BTs fault. The blame lies with Demon. It took huge amounts of 
persuasion to explain to them that the line would not sync, and that it 
wasnt the fault of the filter/usb modem/computer. I tried to explain that it 
doesnt matter how many times you uninstall the tcp protocols, it wont have 
an impact when the router is unable to sync. I explained the router was not 
broken, neither was the provided usb modem which wouldnt sync either plus 
all the other tedious crap that i understand they need to go through. What 
really pissed me off, was once it was obvious they couldnt sort the problem, 
they would tell me to phone back in an hour, where i would have to explain 
the situation again.

Once again, i do not blame BT or Demon for the none provision of service, i 
blame them for the absolutely terrible customer service.

Gaz



> -- 
> Dan
> 

"Billywhizz"  wrote in message 
news:Xns96ADC35BCEF0Cwhizzbillyhotmaildel@158.152.254.254...

> Herbie <invalid@invalid.invalid> wrote in
> news:65rhf114g2mfpb8t980erqtmg4iojirif6@4ax.com:
>
>> On Tue, 9 Aug 2005 18:31:25 +0100, "Gaz"  wrote:
>>
>>>
>>>"DanTXD"  wrote in message
>>>news:3ls4nqF14bf98U1@individual.net...
>>>> "Colin Mckechnie"  wrote in message
>>>> news:jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net...
>>>>> Who is the best i have cable but a made wants broadband and its not
>>>>> in his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>>>>> pref under 20 notes
>>>>>
>>>>>
>>>>
>>>> www.demon.net
>>>>
>>>
>>>Terrible, terrible, beyond belief, customer service.
>>>Had a situation where a person ordered broadband, paid the entire
>>>yearly fee upfront, but was so far from the exchange, needed BT to
>>>come and do some work.
>>>It took many hours, speaking to many indian call centres,
>
> That will be the BT call Centre, not Demon's.


Not unless BT is now pronounced as 'Demon'.

FFS do you think I am an idiot? Why would I be speaking to BT?


> Never had a problem with them in ringing them or speaking to them but
> Demon is all UK based in my experience anyway.


Ring them up now, every time i rang them it was Indian callcentre.


> They are however, totally AWFUL at collecting their money from you.
> They've just asked for the money they didn't take off me for 5 months
> last year and that was on a DD.


Or, when they take it all off you, they are awful at giving it back.

Gaz



>
>
> -- 
> -------------
> Cut the crap to reply. 

"Peter P"  wrote in message 
news:1123613063.950289.75870@z14g2000cwz.googlegroups.com...

> Very happy with Demon - have never been put through to Indian call
> centre.  Gaz thinking of another isp?


Had the same thing from Tiscali.

http://www.theregister.co.uk/2004/02/19/job_fears_raised_as_demon/

here is the only broadband support number for residential Demon home 500 
users:

0871 271 9666

Give it a ring, and listen ............

Gaz

"DanTXD"  wrote in message 
news:3lsc1hF1421u2U1@individual.net...

> "Peter P"  wrote in message 
> news:1123613063.950289.75870@z14g2000cwz.googlegroups.com...
>> Very happy with Demon - have never been put through to Indian call
>> centre.  Gaz thinking of another isp?
>>
>
> This is Usenet - so its probly fact based on the opinions of mates, 
> girlfriends, dads, mates brother :)


Erm, no, it was actually me who had to interface with the useless idiots.

Gaz


> -- 
> Dan
> 

"Wainy"  wrote in message 
news:li6Ke.85474$G8.79111@text.news.blueyonder.co.uk...

> Colin Mckechnie wrote:
>> Who is the best i have cable but a made wants broadband and its not in 
>> his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>> pref under 20 notes
>>
>>
> I would recommend http://www.plus.net
>
> I have used them for over two years without complaint.


Yes, plus net are good, but their usenet provision is very very bad (i dont 
download binaries etc, just post and read text), I ended up coughing a few 
pounds up for the individual.news seperate service.

Gaz


>
>
> Wainy 

"Gaz"  wrote in message 
news:3lsfijF13un7vU1@individual.net...

>
> "Wainy"  wrote in message 
> news:li6Ke.85474$G8.79111@text.news.blueyonder.co.uk...
>> Colin Mckechnie wrote:
>>> Who is the best i have cable but a made wants broadband 
>>> and its not in his area(cable) he is ideally looking for 
>>> uncapped maybe 1-2mb?
>>> pref under 20 notes


Funny but nobody ever mentions Virgin. I have used them for 
5 years and never had a problem. Started on PAYG then onto 
24/7 and finally onto BB, as yet never had need to contact 
them, so I don't know if they speak Hindustani, Cantonese or 
Scottish, maybe I've just been lucky, but they will do for 
me.

Bryan

>>
>> That will be the BT call Centre, not Demon's.
> 
> Not unless BT is now pronounced as 'Demon'.
> 
> FFS do you think I am an idiot? Why would I be speaking to BT?
> 

No you're right there is a limited Helpdesk function in India, I've done 
some research, that said I've not spoken to them yet and I've been with 
Demon for 2 1/2 years.  

Why would you be speaking to BT? Well because when you get stuck between an 
ISP and BT trying to sort out your line it is inevitable that you have to 
pick the phone up to BT to try and get them to sort it out because the ISP 
blame BT and say they can't do anything about it, which is where it all 
starts going pearshaped.

No I don't think you are an idiot.... Indian Call Centre employees however 
are a special kind of Idiot I have only experienced with BT.

I was doing this for my father about two months ago; I wanted something good 
and idiot-proof (sorry, dad!); didn't mind paying extra; and www.plus.net 
had good reviews and won the occasional award so I went with them. The 
customer services have been very helpful, and the whole thing was completely 
painless. I'd recommend them to anyone.


Tim

On Wed, 10 Aug 2005 09:26:42 +0200, "Pikey"
 wrote:


>I was doing this for my father about two months ago; I wanted something good 
>and idiot-proof (sorry, dad!); didn't mind paying extra; and www.plus.net 
>had good reviews and won the occasional award so I went with them. The 
>customer services have been very helpful, and the whole thing was completely 
>painless. I'd recommend them to anyone.
>
>
>Tim 
>

Identical to my experience with www.plus.net.

Plus - my brother went with them too.  Last month I helped him set up
a wireless network but couldn't get a connection.  At 10:30 at night I
was put through quickly to an excellent support engineer who sorted
out all the remaining problems with no bother.  Sounded like he was
speaking from the UK, for what that's worth.

nl

Colin Mckechnie wrote:

> Who is the best i have cable but a made wants broadband and its not in his 
> area(cable) he is ideally looking for uncapped maybe 1-2mb?
> pref under 20 notes
> 
> 



PlusNet were a good switch for me from Pipex - faster and cheaper

highflyer wrote:

> In message <jZ4Ke.1553$QU4.558@newsfe5-win.ntli.net>
> Colin Mckechnie  writes
> 
> 
>>Who is the best i have cable but a made wants broadband and its not
>>in his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>>pref under 20 notes
> 
> 
> 
> www.freedom2surf.com aka www.f2s.com broadband from 14.99.
> 
> There is a seperate support site here: www.freedom2support.com
> 
> One very satisfied customer.
> 
> ps. put me down as recommended-by and I get a 10 rebate. weeeeeeeee
> 
> highflyer
> 
> 
> 

Must agree, over three years with them, they are in my mind one of the 
leading ISP's in the country.

They are always in the top ten ISP speed tests each month usually 
towards the top end. When the exchange is likely to be down they email 
you. and if you need customer or tech support it's superb needed to use 
them twice and both times BT where out the next day and problems where 
sorted.

another very satisfied customer............

p.s if you recommend me i'll go halfs with the 10 rebate!

DanTXD wrote:


> They've been fine for me, and i've only ever managed to speak to
> an english person on the phone.  Also, i don't think you can
> really blame Demon for BT's cock ups.


What BT cock-up? Doesn't sound like one to me.

-- 
Chris Game

I just found the last bug.

"Dee"  wrote in message
news:42f9c932$0$17505$ed2e19e4@ptn-nntp-reader04.plus.net...

> Colin Mckechnie wrote:
>> Who is the best i have cable but a made wants broadband and its not in
>> his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>> pref under 20 notes
>>
>>
>
>
> PlusNet were a good switch for me from Pipex - faster and cheaper


Seconded. ;0)

AMO

"AMO"  wrote in message 
news:42fa5910$0$17486$ed2e19e4@ptn-nntp-reader04.plus.net...

> "Dee"  wrote in message
> news:42f9c932$0$17505$ed2e19e4@ptn-nntp-reader04.plus.net...
>> Colin Mckechnie wrote:
>>> Who is the best i have cable but a made wants broadband and its not in
>>> his area(cable) he is ideally looking for uncapped maybe 1-2mb?
>>> pref under 20 notes
>>>
>>>
>>
>>
>> PlusNet were a good switch for me from Pipex - faster and cheaper
>
> Seconded. ;0)
>
> AMO
>
>
>


I've heard that e7even is cheap at 9.99.