From http://www.midlandmainline.com/criticalEventPopUp.asp

Call centre information

Due to severe weather conditions and the subsequent evacuation of our main
call centre, we are currently experiencing difficulties in handling the
usual level of calls. Wherever possible, please book tickets online or visit
your nearest station. We are currently doing everything we can to resolve
the problems, but anticipate that this situation will continue for at least
a week.

Thank you in anticipation for your patience.

Last updated 12:20 28 July 2005

"John Salmon"  wrote in message 
news:dcnvdf$m7o$1@nwrdmz03.dmz.ncs.ea.ibs-infra.bt.com...

> From http://www.midlandmainline.com/criticalEventPopUp.asp
>
> Call centre information
>
> Due to severe weather conditions and the subsequent evacuation of our main
> call centre, we are currently experiencing difficulties in handling the
> usual level of calls. Wherever possible, please book tickets online or 
> visit
> your nearest station. We are currently doing everything we can to resolve
> the problems, but anticipate that this situation will continue for at 
> least
> a week.
>


No idea where MML have located, but 
http://news.bbc.co.uk/1/hi/world/south_asia/4737601.stm could be a 
possibility?

David

In message <NjLHe.26936$Hd4.21560@newsfe2-gui.ntli.net>, at 14:21:33 on 
Tue, 2 Aug 2005, David Thornhill  remarked:

>> Call centre information
>>
>> Due to severe weather conditions and the subsequent evacuation of our 
>>main  call centre, we are currently experiencing difficulties in 
>>handling the  usual level of calls. Wherever possible, please book 
>>tickets online or  visit  your nearest station. We are currently doing 
>>everything we can to resolve  the problems, but anticipate that this 
>>situation will continue for at  least  a week.
>>
>
>No idea where MML have located, but
>http://news.bbc.co.uk/1/hi/world/south_asia/4737601.stm could be a
>possibility?


Sounds quite likely. Last time I had a problem with an MML booking I 
ended up speaking to someone in India.
-- 
Roland Perry

John Salmon wrote:


> Due to severe weather conditions and the subsequent evacuation of our main
> call centre, we are currently experiencing difficulties in handling the
> usual level of calls. Wherever possible, please book tickets online or visit
> your nearest station. We are currently doing everything we can to resolve
> the problems, but anticipate that this situation will continue for at least
> a week.
> 


In Mumbai, presumably.

Charlie

On Tue, 02 Aug 2005 16:56:02 +0100, Charlie Hulme
 wrote:


>In Mumbai, presumably.


Not Birmingham, then?  It'd make sense, seeing as National Express
Group is, as I recall, a Birmingham-based operation.

Neil

-- 
Neil Williams in Milton Keynes, UK
When replying please use neil at the above domain
'wensleydale' is a spam trap and is not read.

In message , at 17:28:08 on Tue, 2 Aug 
2005, Neil Williams  remarked:

>>In Mumbai, presumably.
>
>Not Birmingham, then?  It'd make sense, seeing as National Express
>Group is, as I recall, a Birmingham-based operation.


They've got monsoons in Birmingham too, have they?

http://www.bbc.co.uk/weather/5day.shtml?id=1045
-- 
Roland Perry

no just a tornado which damaged about 100 buildings, several of them so
badly they will have to be demolished

Tony

In message , at 
13:01:00 on Tue, 2 Aug 2005, tfh of Hednesford  
remarked:

>no just a tornado which damaged about 100 buildings, several of them so
>badly they will have to be demolished


TV pictures showed terraced houses. Were there any industrial 
casualties?
-- 
Roland Perry

On Tue, 2 Aug 2005 21:10:31 +0100, Roland Perry 
wrote:


>In message , at 
>13:01:00 on Tue, 2 Aug 2005, tfh of Hednesford  
>remarked:
>>no just a tornado which damaged about 100 buildings, several of them so
>>badly they will have to be demolished
>
>TV pictures showed terraced houses. Were there any industrial 
>casualties?


Not that I know of. Moseley / Balsall Heath / Sparkbrook is a mixed
residential area including the famous Birmingham Balti houses of
Ladypool Road and Stoney Lane. Ladypool Road I believe was badly hit.
I've been using Saleem's on Ladypool Road on and off for 30 years, so
I hope it's all right - I'll have a look next time I'm in the area.

Best regards, Paul
--
Paul Sherwin Consulting     http://paulsherwin.co.uk

John Salmon wrote:

> From http://www.midlandmainline.com/criticalEventPopUp.asp
> 
> Call centre information
> 


[snip]

Try booking through GNER's call centre, which I'm fairly certain is in 
Newcastle.

Philip.