[Status] [Update #1] [info] State of play
Sun, 13 Sep 2009 10:06:48 +0100
Posted at 2009-09-13 09:53 BST by AAISP
Update #1: 2009-09-13 10:06 BST
It is worth summarising where we are at the moment with various
services and issues.
1. We have had a good day on 20CN and 21CN where there appear to be no
blips on either for at least 24 hours (planned or unplanned). BT have
one more ma ...
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Cisco 837 replacement?
Sun, 13 Sep 2009 09:21:09 +0100
Morning all,
my trusty Cisco 837 is starting to behave erratically so I'm considering
a replacement that supports ADSL2+ (which the 837 doesn't). There seem
to be a number of options among Cisco SOHO routers at the moment - does
anybody know offhand what the current 837 equivalent is? I don't need
built-in ...
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[Status] [Update #1] [personal] BT fault desk get worse
Sat, 12 Sep 2009 20:27:42 +0100
Posted at 2009-09-12 20:15 BST by AAISP
Update #1: 2009-09-12 20:27 BST
At the request of a customer on irc this afternoon, I looked in to
their line. We officially do 9-5 Mon-Fri support but unoffical support
on irc outside that by me and others on my staff. I, even as director
of the company, sort some suppor ...
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Be charges
Sat, 12 Sep 2009 11:08:55 +0100
I'm sorry to bang on about this, but as BT is getting ever more flaky it's
looking likely that the only option for a fast, reliable service will be to
move to a Be connection.
OK, so I looked at the Be site and I see that their complete retail services
are ¡ê13.50, ¡ê17.50 and ¡ê21.50 per month, presumably inclu ...
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[Status] [Update #1] [closed] BT 20CN issues over night
Sat, 12 Sep 2009 10:41:19 +0100
Posted at 2009-09-12 10:38 BST by AAISP
Update #1: 2009-09-12 10:41 BST
We have seen a lot of lines (around 500) drop and reconnect on 20CN
around 05:10, 05:35 and 05:47. What is odd is that there is no pattern,
and it looks like they were session killed (the new "Kill (BT)" button
on our control pages).
We ar ...
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[Status] [Update #1] [tech] Thu/Fri issues
Sat, 12 Sep 2009 10:18:52 +0100
Posted at 2009-09-12 10:01 BST by AAISP
Update #1: 2009-09-12 10:18 BST
This is a bit of a technical post, and just just to explain what we are
looking at this weekend on the issues Thursday and Friday.
A while ago we had an issue where one of the ports on our "A" LNS (the
port connected to the internet side, ...
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Re: [Status] [Update #1] [info] Sorry
11 Sep 2009 20:26:54 GMT
On Fri, 11 Sep 2009 19:56:39 +0000, Darren Davison wrote:
> On 2009-09-11, AAISP <noreply@blogger.com> wrote:
>> You can order a migration code on our web site if you wish to move ISP.
>
> for anyone actually considering this, bear in mind that the issues may
> only seem more frequent because AAISP are that ra ...
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Re: [Status] [Update #1] [info] Sorry
Fri, 11 Sep 2009 19:56:39 +0000 (UTC)
On 2009-09-11, AAISP <noreply@blogger.com> wrote:
> You can order a migration code on our web site if you wish to move ISP.
for anyone actually considering this, bear in mind that the issues may
only seem more frequent because AAISP are that rare breed of animal
that actually communicate with their customers and ...
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Re: [Status] [Update #1] [info] Sorry
Fri, 11 Sep 2009 12:57:16 +0100
On 11/09/2009 10:52, AAISP wrote:
> You can order a migration code on our web site if you wish to move ISP.
Out of the frying-pan into the raging inferno? no thanks.
...
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Re: [Status] [Update #1] [info] Sorry
Fri, 11 Sep 2009 11:24:06 +0100
AAISP wrote:
> It is bad enough that BT are having major issues but it just makes it
> worse when they are compounded by us having issues too.
This is fine by me, might as well get all the grief out of the way at
the same time.
My company shutdown some of its major USA sites last weekend to take
advantage ...
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