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group : uk.net.providers.aaisp      view archive
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Outgoing Mail - Refurbishment Update     16 Jun 2008 08:06:06 GMT
Published Thu, 15 May 2008 10:20:00 +0000 We recently finished refurbishment work on our outgoing email servers, and also added a new server to the pool. We now have 3 outgoing email servers that make up 'smtp.aaisp.net.uk' See http://aaisp.blogspot.com/2008/05/outgoing-mail-refurbishment-update.html ...

Change of IP for secondary-dns.co.uk     16 Jun 2008 08:06:06 GMT
Published Mon, 19 May 2008 11:39:00 +0000 As per planned work, we have changed the authorative name servers over new machines in new locations. The old servers are still present and still serving DNS records and will continue to do so for several days. The main change for customers is anyone running their own D ...

Incoming Mail - C Server Update     16 Jun 2008 08:06:06 GMT
Published Thu, 15 May 2008 12:22:00 +0000 Following the migration of email accounts on the C server on 26th April we've now added further servers. The "C Server" is actually many physical machines, currently 13. There are now 5 servers handling incoming SMTP connections, 3 of these are also used for POP3, IMAP ...

New fault reporting     16 Jun 2008 08:06:04 GMT
Published Sat, 31 May 2008 07:57:00 +0000 Just an update on the new way we pass faults in to BT. We have been using this for over a month now, and it is proving very useful. We are constantly fine tuning our systems, and adding more automated "retests" to the system so that we can test and return faults to BT 2 ...

Database problem on 'H.Hopeless' (email)     16 Jun 2008 08:06:05 GMT
Published Tue, 27 May 2008 07:41:00 +0000 H.Hopeless - one of the incoming mail servers as part of the 'C' server. It currently has a problem with it's database which we are working on. This server is used for SMTP, POP3 and IMAP. We've updated DNS so that customers who use this server for their email will use ...

Details of new "tertiary-mx.co.uk" Email server     16 Jun 2008 08:06:04 GMT
Published Wed, 04 Jun 2008 15:11:00 +0000 Next week we'll be installing a new 'tertiary-mx.co.uk' server to replace the current one. The new server operates slightly differently to the old server as it will be doing more spam checking. We are also looking to add access to logs of this server for customers in the n ...

ADSL2+ update     16 Jun 2008 08:06:04 GMT
Published Mon, 09 Jun 2008 16:28:00 +0000 We are still expecting to have BT connect to us this week for the new gigabit links some time the middle of this week. We hope to have the first ADSL2+ trialists within a week of that. Most new phone lines for this are now installed. However, BT have confirmed today "Al ...

Reducing network congestion     16 Jun 2008 08:06:03 GMT
Published Wed, 11 Jun 2008 10:32:00 +0000 As we have previously advised, we are aware that some times of day on some of the links we have to BT we are seeing slight packet loss showing on our line monitoring (dripping red from the top of the graph). This is largely our rather sensitive monitoring, but it can caus ...

inc vat calls/texts bills this month     16 Jun 2008 08:06:04 GMT
Published Mon, 02 Jun 2008 18:20:00 +0000 A small number of customers that have VAT inclusive billing and have charges for calls/texts this month would have received an invoice that showed the VAT inclusive total for calls and texts and then added VAT again. The actual invoice total as shown on the statement is ...

Billion BiPAC 5200G firmware update     16 Jun 2008 08:06:03 GMT
Published Tue, 10 Jun 2008 11:39:00 +0000 The Billion BiPAC 5200G routers that we supply are affected by a problem that manifests itself when used on the same network as a Windows XP machine running Service Pack 3. There is a list of the affected firmware versions and a link to download the updated firmware her ...


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